The Shrewsbury and Telford Hospital NHS Trust

Support Medical Secretary for General Surgery

The closing date is 23 December 2025

Job summary

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

A fantastic opportunity has arisen for an enthusiastic individual to join the General Surgery Secretary team within the Surgical Centre. We are looking for three motivated and ambitious candidates to provide valuable support to our growing specialty teams

Applicants should already possess 4 GCSEs (grades 9-4) or equivalent, knowledge of MS office, general office experience and have a helpful nature, approaching tasks with an enthusiastic and focused attitude.

Main duties of the job

The post holders will undertake general support duties within each team, helping to ensure an efficient and well-rounded service is provided. They will be expected to move around the teams to meet service needs and work accurately to deadlines with the ability to manage and prioritise their own workload, after induction training.

This will include all aspects of secretarial duties, predominantly audio transcribing patient letters and clinical correspondence, alongside scanning, filing and any other support tasks requested by the Medical Secretaries and Supervisors.

The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels. The successful applicants will work as part of a team and will gain valuable experience in the day-to-day management of busy Medical Secretaries offices.

About us

This is a wonderful opportunity to join a great team of established Medical Secretaries, who will be available to offer training, support and guidance as they welcome you into this role.

This is a growing service in the Shrewsbury and Telford Hospital NHS Trust and this role will provide vital support to the existing team to ensure we maintain our quality of service to our consultants and, ultimately, to our patients.

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum/ pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

223-SMS-795-B

Job locations

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

4 x GCSE's Grade 9-4 English and Maths
OCR / RSA word processing Level 1 or equivalent experience

Desirable

OCR / RSA word processing Level 2 / 3
NVQ Business / Medical Admin Level 2 / 3

Experience

Essential

Experience of using Microsoft Office Programmes
Previous general office / admin experience
Experience within a customer care role
Audio typing experience

Desirable

Knowledge of PAS systems
Knowledge of NHS working practices including NHS Policies and Procedures

Skills

Essential

Experience of customer care and excellent communication skills
Good standard of spelling and grammar

Person Specification

Qualifications

Essential

4 x GCSE's Grade 9-4 English and Maths
OCR / RSA word processing Level 1 or equivalent experience

Desirable

OCR / RSA word processing Level 2 / 3
NVQ Business / Medical Admin Level 2 / 3

Experience

Essential

Experience of using Microsoft Office Programmes
Previous general office / admin experience
Experience within a customer care role
Audio typing experience

Desirable

Knowledge of PAS systems
Knowledge of NHS working practices including NHS Policies and Procedures

Skills

Essential

Experience of customer care and excellent communication skills
Good standard of spelling and grammar

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)