The Shrewsbury and Telford Hospital NHS Trust

Deputy Divisional Director Of Operations

The closing date is 16 December 2025

Job summary

This is an exciting time to be joining the Surgery, Anaesthetics, Critical Care and Cancer Division as we embark on a journey of transformation and innovation.

We are a friendly, innovative and business focussed team located at the two main sites within the Trust, at The Royal Shrewsbury Hospital and The Princess Royal Hospital Telford, with a strong and committed leadership team, led by a robust Divisional triumvirate.

Partnership working is key to this role. Working with internal and system partners, you will ensure that our services are optimised to best support patient and staff experience across our Trust and System. You will utilise your extensive collaborative and influencing skills to deliver the business as usual and support the implementation of major projects and transformation work, including HTP (hospital transformation programme).

Main duties of the job

  • Oversight of Divisional operational performance and supporting service development.
  • Monitor and review business and service activity and performance at all levels across all dimensions of care and delivery.
  • Establish and implement patient pathway processes to ensure effective flow across all inpatient areas within the Division.
  • To oversee substantial budgets for all services within the Centres for a significant number of staff. Ensuring that services are delivered within agreed financial plans and budgets, including any agreed cost efficiency improvements.
  • To ensure that all business is carried out in accordance with the Trust's Standing Orders and Standing Financial Instructions.
  • To ensure robust processes are embedded in the Division for oversight of Cost Improvement Programmes.
  • Develop and maintain effective working relationships with clinicians to facilitate a patient safety approach to service developments and service improvements.
  • Support clinicians to deliver service improvement projects .
  • To have the development, planning and implementation of identified Divisional Business Cases.

About us

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement, it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Details

Date posted

02 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

223-DDD-897

Job locations

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

  • Educated to Master's degree level or equivalent significant senior management experience in the acute sector
  • Evidence of highly developed professional management development within relevant field of practice
  • Evidence of a commitment to continuous professional development

Work permit

Essential

  • Eligible to work in the UK

Experience

Essential

  • Demonstrates SaTH values
  • Significant experience of working at a senior management level in the acute sector
  • Significant experience of managing clinical teams to deliver performance standards, workforce planning, quality metrics, financial planning and delivery across a range of specialties
  • Evidence of effective design, implementation and management of patient flow and pathways
  • Experience of leading the implementation of service improvement including complex change management programmes
  • Evidence of successful management of a significant budget and delivery of cost improvement programmes
  • Significant experience in management and delivery of acute sector performance related metrics (RTT, Cancer, A&E, DMO1)

Desirable

  • Able to facilitate workshops, meetings and engagement sessions

Skills

Essential

  • Demonstrate significant experience of leadership at a senior managerial level in operational management in the acute sector, including exposure to Board.
  • Evidence of the ability to present complex and detailed data sets to set out key pieces of programme information that effectively communicate performance and assurance information to a range of stakeholders, including Trust board
  • Evidence of understanding NHS business and financial regimes

Management

Essential

  • Evidence of your ability to work constructively and collaboratively with clinicians and divisional management teams
Person Specification

Qualifications

Essential

  • Educated to Master's degree level or equivalent significant senior management experience in the acute sector
  • Evidence of highly developed professional management development within relevant field of practice
  • Evidence of a commitment to continuous professional development

Work permit

Essential

  • Eligible to work in the UK

Experience

Essential

  • Demonstrates SaTH values
  • Significant experience of working at a senior management level in the acute sector
  • Significant experience of managing clinical teams to deliver performance standards, workforce planning, quality metrics, financial planning and delivery across a range of specialties
  • Evidence of effective design, implementation and management of patient flow and pathways
  • Experience of leading the implementation of service improvement including complex change management programmes
  • Evidence of successful management of a significant budget and delivery of cost improvement programmes
  • Significant experience in management and delivery of acute sector performance related metrics (RTT, Cancer, A&E, DMO1)

Desirable

  • Able to facilitate workshops, meetings and engagement sessions

Skills

Essential

  • Demonstrate significant experience of leadership at a senior managerial level in operational management in the acute sector, including exposure to Board.
  • Evidence of the ability to present complex and detailed data sets to set out key pieces of programme information that effectively communicate performance and assurance information to a range of stakeholders, including Trust board
  • Evidence of understanding NHS business and financial regimes

Management

Essential

  • Evidence of your ability to work constructively and collaboratively with clinicians and divisional management teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Acting Divisional Director of Operations

Andrena Weston

andrena.weston1@nhs.net

01743261000

Details

Date posted

02 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

223-DDD-897

Job locations

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Supporting documents

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