The Shrewsbury and Telford Hospital NHS Trust

Women and Children's Support Medical Secretary

The closing date is 09 December 2025

Job summary

An exciting opportunity has arisen for two Support Medical Secretaries to provide a valuable support service to our Women and Children's Medical Secretaries at The Princess Royal Hospital. There are three Band 3 posts and the successful candidates will be working 22.5 or 28.5 or 20 hours per week.

You will be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work. Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for motivated candidates.

Qualifications: You will hold RSA level 3 or equivalent and you must possess excellent audio typing skills. Educated to GSCE level or equivalent. Experience within a medical environment is desirable but is not essential.

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. The successful applicant will gain valuable experience within a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.

About us

The successful applicants will join a busy team currently comprising of Higher Level Medical Secretaries and Support Medical Secretaries. The post holder is a pivotal person in the patient's relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.

Details

Date posted

26 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

223-SMS-835-A

Job locations

The Princess Royal Hospital, Telford

Apley Castle

Telford

TF1 6TF


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education

Essential

  • 4 GCSE (Grade 9 - 4) or equivalent
  • RSA Stage 3 typewriting, word processing

Desirable

  • ECDL
  • NVQ 3 Business Admin

Experience

Essential

  • Experience in audio typing
  • Secretarial procedures
  • Knowledge of software programs

Desirable

  • Medical Secretarial
  • Medical terminology
  • NHS Experience
  • Customer Care
Person Specification

Education

Essential

  • 4 GCSE (Grade 9 - 4) or equivalent
  • RSA Stage 3 typewriting, word processing

Desirable

  • ECDL
  • NVQ 3 Business Admin

Experience

Essential

  • Experience in audio typing
  • Secretarial procedures
  • Knowledge of software programs

Desirable

  • Medical Secretarial
  • Medical terminology
  • NHS Experience
  • Customer Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Manager

Debbie Regan

Debbie.Regan3@nhs.net

01952641222

Details

Date posted

26 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

223-SMS-835-A

Job locations

The Princess Royal Hospital, Telford

Apley Castle

Telford

TF1 6TF


Supporting documents

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