The Shrewsbury and Telford Hospital NHS Trust

Matron for Capacity and Flow

The closing date is 01 December 2025

Job summary

Are you an experienced RN with significant experience in capacity management looking for a challenging, demanding but rewarding career?

We are looking to recruit dynamic, confident and motivated senior nurse to join our Capacity Team at SaTH. The post is for 3 months initially with potential opportunity to extend. If you are passionate, like we are about providing the best care to our patients, this position offers the right individual the opportunity to showcase and develop their leadership and operational skills.

The post holder will be a pivotal in the Capacity Team, to lead and coordinate capacity which supports effective clinical flow for elective and emergency pathways whilst maintaining patient safety and providing visible senior clinical leadership out of hours on all matters relating to the management of the Hospital sites in the role of Senior Manager on call.

The post holders will be professional clinical role models who inspire confidence, demonstrate excellent communication, interpersonal, organisation, prioritisation, decision making and problem-solving skills with the confidence and ability to escalate issues outside of the role of responsibilities. You will demonstrate attention to detail and have the ability to collate complex information from multi-factorial sources, analyse the bed capacity situation using information technology, pre-empting planned and non -planned admissions and ensuring there are consistent, proactive systems.

Main duties of the job

Working from the Operational Command Centre, the post holder will be responsible for leading safe, resilient, and consistent operational site management and facilitating safe and effective patient flow in line with the Trust policies and procedures.

You will have a good understanding of patient flow, discharge and site operations and will have the skills to work collaboratively with clinical and operational leads to support and deliver an efficient and effective service which contributes to the achievement of national and local performance standards.

This is a senior leadership role and is focused on the quality of patient experience through the delivery of high quality, safe and effective care and the post holder will demonstrate the Trust PACT values and behaviours.

Work as part of a rotational team of Capacity and Flow matrons managing patient flow and fulfil the role of the SMOC out of hours working across both The Princess Royal, Telford & The Royal Shrewsbury Hospital sites.

Provide a visible presence supporting and liaising with the key assessment areas to facilitate patient flow and improve flow through to the speciality base wards and improve the utilisation of the Patient Discharge Lounge.

Working closely with the Head of Patient Flow, you will be required to undertake project work to support delivery of UEC improvements.

About us

The capacity team provides Clinical Site Management across The Princess Royal Hospital in Telford and The Royal Shrewsbury Hospital at Shrewsbury, Shropshire. You will work closely with a team of Clinical Site Managers, other Capacity and Flow Matrons and the Head of Patient Flow.

The posts attract enhanced payments, working 4 days over the 7 day period, including weekends and Bank Holidays. Along with 4 other Capacity and Flow Matrons, you will be expected to cover both sites overnight in an on call capacity.

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year Plus enhanced hours and on call

Contract

Secondment

Working pattern

Full-time

Reference number

223-MCF-854

Job locations

The Royal Shrewsbury Hospital/The Princess Royal Hospital, Telford

SaTH NHS Trust, Mytton Oak Road

Shrewsbury

SY3 8XQ


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications and experience

Essential

  • NMC registered
  • Masters level education or equivalent experience
  • Evidence of management development
  • Significant post registration Capacity Management experience
  • Strong Leadership and decision making skills

Desirable

  • Evidence of effective design and management of patient flows and pathways
  • Project management experience
  • Ability to manage complex change projects
  • Track record of achieving service targets

Communication

Essential

  • Able to write coherent and concise management reports
  • To articulate vision with clarity and engage others effectively in a range of media
  • Standard IT skills
  • Able to communicate effectively with internal and external partners

Desirable

  • Be able to interpret and national / local strategy documents

Leadership

Essential

  • Completion of leadership module/qualification
  • Ability to analyse complex and sometimes conflicting information in order to resolve issues
  • Comprehensive knowledge of current professional practice and health policy requirements

Desirable

  • Manages personal and professional development seeks opportunities for further development and skill enhancement and solicits constructive feedback in order to improve performance

Technical /Specialist

Essential

  • Extensive experience within a capacity and flow role within an acute setting
  • Able to chair action focused site safety meetings
  • Demonstrate knowledge of managing risk within the UEC pathway
  • Able to make sound decisions dependent on circumstances

Desirable

  • Experience of working within an on call structure
  • Experience of managing nurse and medical staffing out of hours
Person Specification

Qualifications and experience

Essential

  • NMC registered
  • Masters level education or equivalent experience
  • Evidence of management development
  • Significant post registration Capacity Management experience
  • Strong Leadership and decision making skills

Desirable

  • Evidence of effective design and management of patient flows and pathways
  • Project management experience
  • Ability to manage complex change projects
  • Track record of achieving service targets

Communication

Essential

  • Able to write coherent and concise management reports
  • To articulate vision with clarity and engage others effectively in a range of media
  • Standard IT skills
  • Able to communicate effectively with internal and external partners

Desirable

  • Be able to interpret and national / local strategy documents

Leadership

Essential

  • Completion of leadership module/qualification
  • Ability to analyse complex and sometimes conflicting information in order to resolve issues
  • Comprehensive knowledge of current professional practice and health policy requirements

Desirable

  • Manages personal and professional development seeks opportunities for further development and skill enhancement and solicits constructive feedback in order to improve performance

Technical /Specialist

Essential

  • Extensive experience within a capacity and flow role within an acute setting
  • Able to chair action focused site safety meetings
  • Demonstrate knowledge of managing risk within the UEC pathway
  • Able to make sound decisions dependent on circumstances

Desirable

  • Experience of working within an on call structure
  • Experience of managing nurse and medical staffing out of hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital/The Princess Royal Hospital, Telford

SaTH NHS Trust, Mytton Oak Road

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital/The Princess Royal Hospital, Telford

SaTH NHS Trust, Mytton Oak Road

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Patient Flow

Alison Vaughan

alison.vaughan10@nhs.net

07738117885

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year Plus enhanced hours and on call

Contract

Secondment

Working pattern

Full-time

Reference number

223-MCF-854

Job locations

The Royal Shrewsbury Hospital/The Princess Royal Hospital, Telford

SaTH NHS Trust, Mytton Oak Road

Shrewsbury

SY3 8XQ


Supporting documents

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