The Shrewsbury and Telford Hospital NHS Trust

Support Medical Secretary - Respiratory

The closing date is 31 October 2025

Job summary

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has arisen for a Support Medical Secretary to provide a valuable support service to our Respiratory Secretaries at The Royal Shrewsbury Hospital. The post is Band 3 and the successful candidate will be working 18.5 hours per week.

You will be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work. Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for a motivated candidate.

Qualifications: You will hold RSA level 3 or equivalent and you must possess excellent audio typing skills. Educated to GSCE level or equivalent. Experience within a medical environment is desirable but is not essential.

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. The successful applicant will gain valuable experience within a busy Medical Secretaries office.

About us

The successful applicant will join a busy team currently comprising of Higher Level Medical Secretaries and Support Medical Secretaries. The post holder is a pivotal person in the patient's relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

223-SMS-702-A

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education

Essential

  • 4 GCSE (Grade 9 - 4) or equivalent
  • RSA Stage 3 typewriting, word processing

Desirable

  • ECDL
  • NVQ 3 Business Admin

Experience

Essential

  • Experience in audio typing
  • Secretarial procedures
  • Knowledge of software programs

Desirable

  • Medical Secretarial
  • Medical terminology
  • NHS Experience
  • Customer Care
Person Specification

Education

Essential

  • 4 GCSE (Grade 9 - 4) or equivalent
  • RSA Stage 3 typewriting, word processing

Desirable

  • ECDL
  • NVQ 3 Business Admin

Experience

Essential

  • Experience in audio typing
  • Secretarial procedures
  • Knowledge of software programs

Desirable

  • Medical Secretarial
  • Medical terminology
  • NHS Experience
  • Customer Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Medical Secretary Supervisor

Julie Edwards

j.edwards3@nhs.net

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

223-SMS-702-A

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Supporting documents

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