The Shrewsbury and Telford Hospital NHS Trust

Radiology Clerical Officer

The closing date is 03 November 2025

Job summary

We are looking for an enthusiastic, flexible and highly motivated individual to join our radiology Clerical team here at The Princess Royal Hospital.

The successful applicant must be literate, numerate and have a good understanding of computers. Our clerical team is vital to the efficient running of the imaging department which strives to deliver a high standard of patient centred care. We are looking for individuals with ambition who are able to work to and achieve goals and/or objectives set by their line manager.

Please provide information in support of your application relating to your skills, experience and knowledge of this role. You should relate these to the essential and desirable requirements, listed within the person specification of the Candidate Job Pack, of the post and show how you meet them.

Main duties of the job

This role helps the radiology team run smoothly and supports patients during their visits.
You will manage bookings for scans and appointments, including for patients who may have cancer.
You will work with doctors, nurses, and other staff to make sure patients get the care they need on time.
You will welcome patients and visitors, helping them in person or over the phone.
You will keep accurate records using computer systems.
You will often work on your own and need to be confident making decisions.

About us

The Radiology wider team is made up of Consultant Radiologists, Radiographers, sonographers and assistants. Being part of the radiology administrative team you will be working along side these groups of clinicians to ensure we deliver a high standard of patient centred care.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together.

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum/ pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

223-TCO-783

Job locations

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF

Job description

Job responsibilities

For full duties and responsibilities please refer the the attached document entitled Candidate Job Pack.

Job description

Job responsibilities

For full duties and responsibilities please refer the the attached document entitled Candidate Job Pack.

Person Specification

Qualifications

Essential

GCSE Grade of A-D or 9-4 or Equivalent in Maths and English
NVQ Level 3 or equivalent qualification or experience

Experience

Essential

Experience in an administration role
Knowledge of secretarial or administrative procedures and systems

Desirable

Experience in the NHS
Experience in arranging appointments for adiology procedures
Use of Trust patient information system Order in which appointments can be arranged
Medical terminology

Skills

Essential

Good communication skills both in writing and verbally.

Desirable

Proficient in the use of Microsoft Office and have standard keyboard skills.

Person Specification

Qualifications

Essential

GCSE Grade of A-D or 9-4 or Equivalent in Maths and English
NVQ Level 3 or equivalent qualification or experience

Experience

Essential

Experience in an administration role
Knowledge of secretarial or administrative procedures and systems

Desirable

Experience in the NHS
Experience in arranging appointments for adiology procedures
Use of Trust patient information system Order in which appointments can be arranged
Medical terminology

Skills

Essential

Good communication skills both in writing and verbally.

Desirable

Proficient in the use of Microsoft Office and have standard keyboard skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)