HCA - Discharge Lounge RSH & PRH
The closing date is 13 October 2025
Job summary
**This is for permanent roles only (full and part time hours). Please do not apply if you are looking for Bank only.**
** Please note that this position is not eligible for sponsorship **
Discover a new and fulfilling career opportunity at The Shrewsbury and Telford Hospital NHS Trust, where every day brings new challenges and rewards!
We are currently looking for Healthcare Assistants to join our Discharge Lounge teams at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford.
The Discharge Lounge is a fast paced environment where patients wait for their discharge letters, medication and transport before leaving the hospital. The HCA role is heavily involved in the timely transferring of patients from the wards to the Discharge Lounge in order to create capacity and flow for our Emergency Departments.
As a Healthcare Assistant in the Discharge Lounge, you play a role in supporting patients who are medically fit and waiting to be discharged from hospital. The role focuses on ensuring patient comfort, safety, and dignity during the discharge process , while working closely with the nursing team, porters, pharmacy, and transport services.
Main duties of the job
- Transferring patients in a timely manner from wards to the Discharge Lounge to support patient flow.
- Liaising with relatives and supporting the Nurse to provide updates on discharge progress.
- To work as part of the ward/department team delivering excellent patient care.
- Monitoring patients and performing basic health check
- Serving meals and helping to feed patients
- Provide support to patients to maintain their hygiene needs. This may include actions such as:
- Bathing/washing
- Mouth Care
- Provide support to maintain their elimination needs. This may include actions such as:
- Encouraging continence
- Emptying urinary catheter bags
- Mobilising to toilet or use of commode or bedpan
- Maintaining hygiene needs after episodes of incontinence
About us
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
Benefits of joining the NHS include:
- Flexible working patterns
- Career progression, including annual personal development reviews
- Apprenticeship opportunities
- Competitive and transparent pay structure
- Blue Light discounts
- Generous annual leave and maternity/paternity leave
We will offer a comprehensive induction programme that will fully prepare you for the role and you will be working in a stimulating and supportive working environment with opportunities for learning and development.
Details
Date posted
29 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum / pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
223-HDL-732
Job locations
The Royal Shrewsbury Hospital and The Princess Royal Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Royal Shrewsbury Hospital and The Princess Royal Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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