Complex Discharge Facilitator

The Shrewsbury and Telford Hospital NHS Trust

This job is now closed

Job summary

An exciting opportunity has arisen for experienced individuals to join our Integrated Discharge Team as a Complex Discharge Facilitator. Are you passionate about ensuring patients are in the right place and supported to the right pathway?

We are offering an exciting opportunity for motivated individuals to work within the Integrated Health and Social Care Discharge Team at the Shrewsbury and Telford Hospital Trust. The team is expanding, and this is an ideal opportunity to be involved in the transformation of the service and work with the existing skilled team in the specialist field of Complex Discharge.

We are therefore seeking a keen individual with a 'can-do' attitude who is able to work alongside the Integrated Health and Social teams and the Patient Journey Facilitators to progress the patient's journey.

The successful candidate will need to be proactive and personable and able to work under pressure to meet tight deadlines.

The successful applicants will be key members of the multidisciplinary health and social care Integrated Discharge Team.

The service operates 8am - 5pm, 7 days a week, this post includes bank holidays and weekend working.

Main duties of the job

Inform ward based Patient Journey Facilitators and Ward Co-ordinators of updates and relevant information to ensure patients' are discharged in a safe and timely manner.

Daily update of database with regards to the failed discharges across both sites.

Actively seeking to ensure that all patients are managed through their pathway. Where this is not likely to be met; to proactively take steps to ensure that patients investigation and treatment schedules are brought back within target.

To understand the pathway of each individual patient on the Complex Worklist; monitoring their progress and ensuring timely intervention is achieved.

Attend daily Integrated Discharge Team (IDT) team meetings, and identify the patients who require the support of social services and or CCG to facilitate discharge.

Ensure the accuracy of the information entered on the Computerised SEMA system and that PSAG Boards are updated followed with plans and actions.

About us

The Complex Discharge Facilitator role is vital in supporting the wards to ensure patients are discharged in a safe and timely manner.

The Complex Discharge Facilitator sits within the Capacity Centre, along with the Clinical Site Managers and provide support to the wards in respect to the patients' journey and their discharge process.

This is a very busy and proactive role, where no two days are the same. The role is very diverse and they work closely with a range of multi-disciplinary teams to ensure that patient pathway and planned discharge runs smoothly and effective.

Date posted

03 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

223-CDF-580-A

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

QUALIFICATIONS

Essential

5 GCSE's Grade 9 - 4 or equivalents (Must include Maths and English)

Desirable

Medical Terminology
ECDL

PREVIOUS EXPERIENCE

Essential

Data Collection and Validation
Extensive experience of working with in a health care environment

Desirable

Understanding of the patient pathway

KNOWLEDGE & SKILLS

Essential

MS Office Applications
Fully PC Literate
Evidence of knowledge of medical terminology
Advanced keyboard skills
Ability to report and present information
Ability to work to tight deadlines
Excellent organisational skills

Desirable

RSA 3
Hospital IT Systems

Person Specification

QUALIFICATIONS

Essential

5 GCSE's Grade 9 - 4 or equivalents (Must include Maths and English)

Desirable

Medical Terminology
ECDL

PREVIOUS EXPERIENCE

Essential

Data Collection and Validation
Extensive experience of working with in a health care environment

Desirable

Understanding of the patient pathway

KNOWLEDGE & SKILLS

Essential

MS Office Applications
Fully PC Literate
Evidence of knowledge of medical terminology
Advanced keyboard skills
Ability to report and present information
Ability to work to tight deadlines
Excellent organisational skills

Desirable

RSA 3
Hospital IT Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.