Job summary
You will provide administrative support and clerical support to the Trauma & Orthopaedic Specialist Nurse Teams. Including the Elective Orthopaedic Specialist Nurse team and Trauma Nurse team. The ideal candidate will be highly motivated and able to work autonomously and under pressure. You will need essential computer skills with the requirement to deliver accurate data quality input.
You will require effective communication skills, particularly over the telephone and be comfortable communicating with patients and their relatives.
Main duties of the job
To carry out administrative tasks on behalf of the specialist nurses such as; ensuring patient notes are sourced and tracked in a timely manner, ensuring supplies of specialist stationary are available, answer the telephone and deal with enquires, take accurate messages and direct them to the correct member of the team, deal with internal and external post, deal with emails and ensure appropriate and timely distribution, and enter information onto the National Hip Database in coordination with the Trauma Nurses.
The role will be primarily based at The Princess Royal Hospital Telford, however there will be a requirement to spend 1-4 days per month at The Royal Shrewsbury Hospital.
About us
We are an organisation which strives to provide high quality safe care for all of our patients. Our trust values (Partnering, Ambitious, Caring and Trusted) are embedded throughout our organisation to ensure we deliver our trust vision - to provide excellent care for the communities we serve.
Therefore this new post is a direct result of us adapting and improving our services, to ensure our clinical staff are freed up to deliver the care that our patients require.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Skills
Essential
- Evidence of ability to manage own workload effectively.
- Evidence of ability to exercise own judgement and occasionally analyse situations in order to identify a way forward.
- Knowledge of full range of secretarial policies and procedures
- Evidence of advanced keyboard skills.
- Evidence of standard level use of IT packages such as Microsoft Office suite of products
- Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR
Qualifications
Essential
- NVQ3 or equivalent qualification or experience, plus relevant work-based experience.
Desirable
- Evidence of a commitment to continuous professional development.
Experience and Knowledge
Essential
- Proven ability to provide secretarial support to a manager.
- Evidence of ability to achieve own work targets.
- Evidence of ability to deal with confidential and occasionally complex and sensitive matters with diplomacy and expertise
Person Specification
Skills
Essential
- Evidence of ability to manage own workload effectively.
- Evidence of ability to exercise own judgement and occasionally analyse situations in order to identify a way forward.
- Knowledge of full range of secretarial policies and procedures
- Evidence of advanced keyboard skills.
- Evidence of standard level use of IT packages such as Microsoft Office suite of products
- Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR
Qualifications
Essential
- NVQ3 or equivalent qualification or experience, plus relevant work-based experience.
Desirable
- Evidence of a commitment to continuous professional development.
Experience and Knowledge
Essential
- Proven ability to provide secretarial support to a manager.
- Evidence of ability to achieve own work targets.
- Evidence of ability to deal with confidential and occasionally complex and sensitive matters with diplomacy and expertise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
