Senior IT Network Engineer
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Job summary
The Network Engineer role is a technical position. The role requires an extensive specialist knowledge of network technologies, specifically HP, firewall technologies, Wi-Fi. The effective management of these systems is key to the operation of the IT infrastructure. Disruption to this infrastructure has a serious negative impact on the business of the Trust.
The post holder, alongside the other members of the network team, will be required to investigate complex IT issues, be responsible for the installation, configuration, and maintenance of the network environment, to include coordinating any installs, equipment testing, moves, changes and adaptations repairs, and decommissioning of physical assets.
The post holder will also be responsible to the Infrastructure Manager for the efficient and effective support of Information Technology and computerised systems and services throughout the Trust, to support first class patient care.
The role is full-time with a requirement to work on site and have the ability to move between sites when required.
*Those with visa requirements will not be considered*
Main duties of the job
Beresponsible for analysing hardware and/or application problems.
Be responsible for allocating problems within the team to meet the service levels of the team.
Identify, analyse, and resolve a range of problems
Interpret technical or procedure manuals on behalf of non-technical users and provide routine training
Deploy security patches in-line with national guidance to ensure that Infrastructure devices
Deploy version upgrades to ensure the security of all Network devices
Ensure that the IT asset database record is kept up to date and the IT asset database is checked for accuracy
Analyse complex facts / situations, technical incidents which require analysis, interpretation and comparison and putting forward a range of options or resolution
Interpret information performing comparisons on factual data or trend analysis and report on that information
Investigate and resolve complex technical issues.
Review complex security logs for all network and endpoint security technologies
Monitor capacity and pro-actively resolve before they become service impacting
Support and troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed service level agreement
To have knowledge of one or more systems, hardware and procedures
Use judgement involving facts, where some may require analysis
About us
We are a team of 10 currently and cover both the Infrastructure and Network requirements for the Trust. We are a tight knit group who work really well together and we are looking for individuals to join us. We are busy with daily tasks and new projects and always looking out for improvements that can be made.
Details
Date posted
09 October 2023
Pay scheme
Agenda for change
Band
Band 6
Salary
£35,392 to £42,618 a year per annum
Contract
Fixed term
Duration
2 years
Working pattern
Full-time
Reference number
223-SIN-950-B
Job locations
The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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