Job summary
An exciting opportunity has arisen for a Higher Level Medical Secretary to work within the Dermatology Secretary team based at The Royal Shrewsbury Hospital, Shrewsbury.
The post is permanent working 37.5 hours per week across Monday to Friday.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.
The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.
About us
The successful applicant will join a busy team currently comprising of four Medical Secretaries at this site. The post holder is pivotal in the patient's relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Education/Training
Essential
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
- 4 GCSE's (grades 9 - 4 or C and above) or equivalent
- RSA Stage 3 typewriting, word processing (or equivalent)
Desirable
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
Experience and Attainments
Essential
- Experience in audio typing
- Customer Care
- Secretarial procedures
- Knowledge of software programs
- Significant secretarial experience
- Medical Terminology (with the ability to reach the required standard in medical terminology)
Desirable
- Medical Secretarial/ PA experience
- Knowledge of PAS systems
- Experience of compiling rota's
Skills and Aptitudes
Essential
- High standard of grammar and spelling
- Able to prioritise
- Team worker
- Able to communicate sensitively and tactfully with patients and carers
Desirable
- Minute taking
- Touch Typing
Knowledge
Essential
- Knowledge of good practice and system of work within secretarial/PA field.
- Knowledge of Health and Safety in the Workplace
- Understanding of confidentiality/data protection issues.
Desirable
- Knowledge of NHS policies.
Person Specification
Education/Training
Essential
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
- 4 GCSE's (grades 9 - 4 or C and above) or equivalent
- RSA Stage 3 typewriting, word processing (or equivalent)
Desirable
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
Experience and Attainments
Essential
- Experience in audio typing
- Customer Care
- Secretarial procedures
- Knowledge of software programs
- Significant secretarial experience
- Medical Terminology (with the ability to reach the required standard in medical terminology)
Desirable
- Medical Secretarial/ PA experience
- Knowledge of PAS systems
- Experience of compiling rota's
Skills and Aptitudes
Essential
- High standard of grammar and spelling
- Able to prioritise
- Team worker
- Able to communicate sensitively and tactfully with patients and carers
Desirable
- Minute taking
- Touch Typing
Knowledge
Essential
- Knowledge of good practice and system of work within secretarial/PA field.
- Knowledge of Health and Safety in the Workplace
- Understanding of confidentiality/data protection issues.
Desirable
- Knowledge of NHS policies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
