Surgical Coordinator

The Shrewsbury and Telford Hospital NHS Trust

This job is now closed

Job summary

The Surgical Services Management Team are looking to appoint a Surgical Coordinator to support the provision of high-quality patient care through dedicated administrative and clerical support and continuous improvement.

Working as part of a team of three Coordinators and three Support Coordinators the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care, tracking and supporting them from referral to treatment and discharge.

The post holder will provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

Specialities covered within the team are Breast, Bariatric, Endoscopy, Gastroenterology, Colorectal, Upper GI, Urology and Vascular. The post holder will provide cross cover for other team members and actively participate in the sharing of skills and experience within the team and aiding the spread of good practice throughout the team.

Main duties of the job

They will be able to demonstrate advanced communication and organisational skills, be able to use their own initiative and show problem solving skills.
Excellent attention to detail and a passion for patient care is essential.
Ensuring efficient and effective use of the theatre and endoscopy sessions.
Play a central role within this service and work in close liaison with NHS colleagues, patients, and general public.
To manage waiting lists in accordance with the Patient Access Policy and to achieve government and JAG waiting time standards.
To be responsible for the addition and removal from waiting list and recording of all relevant patient information to and from the waiting list. This may be in response to a clinician, patient, or management request.
Monitor the Patient Target List (PTL) on a daily basis to ensure government access standards are not breached and to escalate any potential breaches and take appropriate action to resolve capacity issues and escalate any issues to the Assistant Operations Manager
Managing waiting lists for patients on the cancer pathway who require endoscopy procedure and/or further surveillance appointments.

About us

TheShrewsbury and Telford Hospital NHS Trustcan offer yougreat career prospects and a fantastic work-life balance. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional development opportunities.

Date posted

17 May 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

223-SCR-784

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

Experience of working in a financial or performance field would be an advantage
Educated to degree level or equivalent knowledge, skills & experience
Experience producing reports using IT software and analytical analysis
Experience of project management and coordination skills

Skills

Essential

Ability to analyse complex problems
Ability to plan tactically and creatively
Ability to manage and deliver deadlines within existing resources
Strong personal and team accountability and a clear understanding of the boundaries of the role
IT literate with ability to use all Microsoft Office applications

Desirable

Experience of managing individuals or a team

Personal qualities

Essential

Well developed influencing skills and ability to motivate and involve others
Committed to improving patient services
Demonstrable inter-personal and communications skills
Excellent customer service skills
Organised, self-motivated, ability to act independently

Person Specification

Qualifications

Essential

Experience of working in a financial or performance field would be an advantage
Educated to degree level or equivalent knowledge, skills & experience
Experience producing reports using IT software and analytical analysis
Experience of project management and coordination skills

Skills

Essential

Ability to analyse complex problems
Ability to plan tactically and creatively
Ability to manage and deliver deadlines within existing resources
Strong personal and team accountability and a clear understanding of the boundaries of the role
IT literate with ability to use all Microsoft Office applications

Desirable

Experience of managing individuals or a team

Personal qualities

Essential

Well developed influencing skills and ability to motivate and involve others
Committed to improving patient services
Demonstrable inter-personal and communications skills
Excellent customer service skills
Organised, self-motivated, ability to act independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information