West London NHS Trust

Band 4 Specialist Support Worker Intermediate Care

The closing date is 30 April 2026

Job summary

The admission avoidance team want to recruit to new roles: Specialist Support Workers Intermediate Care, we ae seeking people with a passion for caring people in their own home and prompting independence through collaborative working.

You will need to be able to identify and escalate patient deterioration, work across the community teams to dleverpateint care with the support of nursing and therapy staff and have excellent organizational skills. The Intermediate Care team is passionate about training and education and the successful candidate will be offered teaching on a regular basis and will have the opportunity to develop in these roles.

West London NHS Trust is delighted to have been awarded the contract in 2019 to provide community services in Ealing over the next 10 years. We have formed a partnership (Ealing Community Partners) with Central and North West London NHS Trust (CNWL), The Hillingdon Hospital NHS Trust and a number of other partners to provide community services throughout Ealing.

Our staff are central to delivering the service vision and we are keen to recruit high calibre staff who will be offered the support required to fulfil their roles as well as being provided with the training and experience to further their skills and build a career of which they can be proud

Note: This role does not offer sponsorship

Main duties of the job

  • To assess a defined range of activities of daily living tasks, prescribe equipment, deliver, demonstrate safe use and assess efficacy of these to support the patient achieve their daily activity as a trusted assessor, to include mobility aids.
  • To complete an initial subjective and objective assessment of patients. To use clinical reasoning and utilising assessment and treatment skills to formulate treatment plans as directed by qualified staff within protocols and scope of practice Document your findings appropriately in patient records, escalate to the clinical lead as needed and agree further input from the service.
  • To have the ability to handle patients with mobility problems, in an enabling way. This may include the use of hoists, sliding sheets, wheelchairs, mobility aids etc in line with Trust manual handling policy and training.
  • To complete final visits to patients, complete discharge letters for patients under your care.
  • To identify whether referrals to other community resources and services are indicated and complete these within local protocols.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,262 to £36,027 a year per annum pro rata inclusive of 15% HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-ICS-472-A

Job locations

Clayponds Hospital

37 Claybrook Road,

London

W6 8NF


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

  • oNVQ level-3 qualification in health and social care or related subject
  • oGood level of general education (GCSE or equivalent)
  • oCare Certificate

Desirable

  • Trusted Assessor

Experience/Abilities

Essential

  • oExperience of undertaking near side patient observations.
  • oExperience of following prescribed care and escalating needs as appropriate.
  • oHave an understanding of basic human needs, which may include physical, emotional & social care needs
  • oExperience of assisting people to achieve their activities of daily living
  • oAbility to recognise changes in the someone's observations, condition or abnormal simple test results (e.g. oxygen saturation and heart rate) and take appropriate action.
  • oPhysical ability to perform duties as outlined in job description.
  • oAbility to reflect on practice and seek areas of improvement
  • oAbility to deliver intervention and alter, adapt or stop an activity.
  • oAbility to work independently within limits of skill and knowledge and aware of when to seek advice.
  • oAble to assess patient function within service protocol, devise input and care plan, and deliver this.
  • oTo have excellent communication skills with patients, colleagues and other professionals including verbal and non-verbal.

Desirable

  • Experience of assessing people in performing ADL's and adjusting the task or prescribing equipment to support this
  • Experience assessing walking ability and prescribing walking aids

Knowledge and Skills

Essential

  • oAbility to work in stressful environment with distress, emotional or aggressive patients /carers
  • oCommitment to personal and service development
  • oGood verbal and written communication skills
  • oComputer literacy
  • oGood organisational skills
  • oTime management skills
  • o Ability to work collaboratively within multidisciplinary team

Other requirements

Essential

  • oAbility to motivate patients and colleagues
  • oHold full UK driving license (EU is accepted for 1 year), Staff need access to a car for home visits.
  • oFlexible approach to work
  • oWillingness and ability to learn new skills
  • oPhysical fitness to undertake rehabilitation handling of patients
  • oAbility to work flexibly and manage workload appropriately

Desirable

  • Evidence of continued learning and development.
Person Specification

Qualifications

Essential

  • oNVQ level-3 qualification in health and social care or related subject
  • oGood level of general education (GCSE or equivalent)
  • oCare Certificate

Desirable

  • Trusted Assessor

Experience/Abilities

Essential

  • oExperience of undertaking near side patient observations.
  • oExperience of following prescribed care and escalating needs as appropriate.
  • oHave an understanding of basic human needs, which may include physical, emotional & social care needs
  • oExperience of assisting people to achieve their activities of daily living
  • oAbility to recognise changes in the someone's observations, condition or abnormal simple test results (e.g. oxygen saturation and heart rate) and take appropriate action.
  • oPhysical ability to perform duties as outlined in job description.
  • oAbility to reflect on practice and seek areas of improvement
  • oAbility to deliver intervention and alter, adapt or stop an activity.
  • oAbility to work independently within limits of skill and knowledge and aware of when to seek advice.
  • oAble to assess patient function within service protocol, devise input and care plan, and deliver this.
  • oTo have excellent communication skills with patients, colleagues and other professionals including verbal and non-verbal.

Desirable

  • Experience of assessing people in performing ADL's and adjusting the task or prescribing equipment to support this
  • Experience assessing walking ability and prescribing walking aids

Knowledge and Skills

Essential

  • oAbility to work in stressful environment with distress, emotional or aggressive patients /carers
  • oCommitment to personal and service development
  • oGood verbal and written communication skills
  • oComputer literacy
  • oGood organisational skills
  • oTime management skills
  • o Ability to work collaboratively within multidisciplinary team

Other requirements

Essential

  • oAbility to motivate patients and colleagues
  • oHold full UK driving license (EU is accepted for 1 year), Staff need access to a car for home visits.
  • oFlexible approach to work
  • oWillingness and ability to learn new skills
  • oPhysical fitness to undertake rehabilitation handling of patients
  • oAbility to work flexibly and manage workload appropriately

Desirable

  • Evidence of continued learning and development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West London NHS Trust

Address

Clayponds Hospital

37 Claybrook Road,

London

W6 8NF


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Clayponds Hospital

37 Claybrook Road,

London

W6 8NF


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Modern Matron

Krishna Espanola

krishna.espanola@nhs.net

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,262 to £36,027 a year per annum pro rata inclusive of 15% HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-ICS-472-A

Job locations

Clayponds Hospital

37 Claybrook Road,

London

W6 8NF


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