Job summary
Medicines Management & Patient Service Technician - Older Adult Service (18.75 hours/week)
Join our dynamic team at West London NHS Trust as a part-time Medicines Management & Patient Service Technician in our Older Adult Service, working alongside an existing part-time technician.
You'll share responsibilities in delivering high-quality pharmacy services across both inpatient and community settings, with a focus on older adults and dementia care.
This is a fantastic opportunity to collaborate closely with a supportive multidisciplinary team, grow your skills, and make a real impact on patient outcomes. If you're passionate, detail-oriented, and ready to make a difference, we'd love to hear from you!
Main duties of the job
As a Medicines Management & Patient Service Technician, you will provide a specialist, patient-focused technical pharmacy service in both inpatient and community settings.
Your responsibilities will include dispensing and checking medications, managing stock control, and overseeing medicines reconciliation at Level 2.
You will play a key role in coordinating the workflow in the dispensary, supporting the pharmacy assistants, and maintaining high standards of medicines management across various teams. Additionally, you'll provide advice and support to patients and staff, ensuring safe and effective use of medications, while developing your skills in a technician-led dispensary.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Registered Pharmacy Technician with the GPhC
- NVQ level 3 Diploma in Pharmacy Service Skills (QCF) and relevant underpinning knowledge in Pharmaceutical Science or equivalent
- ACPT or recognised accredited pharmacy technician checking qualification
- Mandatory professional CPD as defined by the GPhC
Desirable
- A1 NVQ Assessor
- LPE&T pharmacy technician self-development scheme stage 2 or equivalent
- Smoking Cessation Level 2 advisor
- A qualified Medicines Optimisation Pharmacy Technician (or working towards)
Experience
Essential
- Post qualification experience of working in a UK hospital; this must include a solid grounding in all aspects of hospital pharmacy
- Experience of pharmacy computer systems
- Experience of audit
Desirable
- Experience of JAC pharmacy system
- Experience of managing change
- Experience of working with clinical trials
- Experience of supervising and training staff
- Experience in interviewing and collecting information for Medicines Reconciliation
Knowledge & Skills
Essential
- Knowledge of good dispensing/distribution/manufacturing/practice
- Good literacy and numeric skills
- Basic computer skills
Other Requirement
Essential
- Such as to meet the requirements of the role with any reasonable adjustments
- Proven ability to support the wider team
Desirable
- Proven ability to demonstrate improved productivity and efficiency
Person Specification
Qualifications
Essential
- Registered Pharmacy Technician with the GPhC
- NVQ level 3 Diploma in Pharmacy Service Skills (QCF) and relevant underpinning knowledge in Pharmaceutical Science or equivalent
- ACPT or recognised accredited pharmacy technician checking qualification
- Mandatory professional CPD as defined by the GPhC
Desirable
- A1 NVQ Assessor
- LPE&T pharmacy technician self-development scheme stage 2 or equivalent
- Smoking Cessation Level 2 advisor
- A qualified Medicines Optimisation Pharmacy Technician (or working towards)
Experience
Essential
- Post qualification experience of working in a UK hospital; this must include a solid grounding in all aspects of hospital pharmacy
- Experience of pharmacy computer systems
- Experience of audit
Desirable
- Experience of JAC pharmacy system
- Experience of managing change
- Experience of working with clinical trials
- Experience of supervising and training staff
- Experience in interviewing and collecting information for Medicines Reconciliation
Knowledge & Skills
Essential
- Knowledge of good dispensing/distribution/manufacturing/practice
- Good literacy and numeric skills
- Basic computer skills
Other Requirement
Essential
- Such as to meet the requirements of the role with any reasonable adjustments
- Proven ability to support the wider team
Desirable
- Proven ability to demonstrate improved productivity and efficiency
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
