Job summary
Applications are invited for the post of Service Director, Men's Medium Secure Service within West London Forensic Services, West London NHS Trust.
The post-holder will provide leadership, direction, and operational management across the Medium Secure wards and services at the St Bernard's site, working closely with the Clinical Lead, Clinical Director, and Senior Management Team (SMT). They will support strategic development, performance monitoring, and contribute as a key member of the CSU Senior Management Team.
The role includes overseeing the effective operational management of the Men's Medium Secure Services, ensuring high-quality clinical care through strong management of multidisciplinary teams. The post-holder will ensure the development of robust clinical processes, operational policies, and well-functioning MDTs, supporting informed decision-making throughout assessment, treatment and aftercare pathways.
They will also represent the service at regional, national, and international forums on forensic care and maintain positive relationships with key stakeholders, including the North London Forensic Collaborative.
Please note this is a substantive post, subject to a six-month probation period. Interviews and the service user and carer stakeholder panel will take place face to face on 16 April 2026.
Main duties of the job
Provide effective operational leadership and line management. Contribute to the Trust's Quality and Clinical Strategy. Work with the Director, Clinical Director, Clinical Lead, Commissioners and senior managers to monitor performance and support strategic development. Support the Clinical Lead with Clinical Governance, ensuring service-level integration and involvement of service users and carers. Chair the Men's Medium Secure Directorate Management Team.
Promote innovation and continuous improvement in patient care. Ensure timely performance monitoring and reporting. Oversee financial management to keep services within budget and ensure efficient use of resources. Support strong multidisciplinary working and effective patient pathways, ensuring high-quality care and robust CPA processes. Implement Trust initiatives that enhance staff wellbeing.
Provide line management to designated staff and ensure compliance with CQC requirements. Embed learning from incidents and contribute to wider forensic mental health planning. Support clinical and corporate governance. Maintain MDT standards and professional practice compliance. Ensure clinical supervision, engagement in audit, research and quality improvement, and delivery of appropriate patient therapy. Lead "Back to the Floor" and "Leading the Floor" initiatives. Monitor Service Development/Improvement Plans, CQUIN compliance, and ensure safeguarding is effectively managed with partner agencies.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides a comprehensive overview of the key responsibilities and duties associated with the role, and the accompanying person specification outlines the essential qualifications, skills, experience and knowledge required. Please see the attached documents for full details.
The person specification provided below is a summary and highlights the criteria against which your application will be assessed.
Job description
Job responsibilities
The Candidate Pack provides a comprehensive overview of the key responsibilities and duties associated with the role, and the accompanying person specification outlines the essential qualifications, skills, experience and knowledge required. Please see the attached documents for full details.
The person specification provided below is a summary and highlights the criteria against which your application will be assessed.
Person Specification
Qualifications
Essential
- Masters level education/or equivalent experience Evidence of continual professional development
Desirable
- Managerial qualifications
Experience
Essential
- Minimum 3 years' senior management experience within a health or social care setting with responsibility for staff and budget management.
- Experience of working successfully with senior clinical professionals
- Experience of interagency working
- Proven track record of implementing change across a range of services
- Experience of performance management of service delivery, staff and processes to ensure local and national targets are consistently achieved
Desirable
- Experience of secure environments
- Experience of implementing Service Developments and developing Business Cases
- Experience of project management
Knowledge
Essential
- Knowledge of current mental health policies and legislation
- Knowledge of statutory framework within which services are delivered
Skills
Essential
- Clear leadership skills with ability to build effective relationships across a diverse range of colleagues and agencies.
- Excellent written and verbal communication skills, including report writing and presentation skills
- IT conversant including word processing and spreadsheet packages
Personal Attributes
Essential
- Flexible attitude to work
- Ability to work autonomously
- Credibility with external agencies
- Well organised
- Excellent time management and ability to work to tight deadlines
Person Specification
Qualifications
Essential
- Masters level education/or equivalent experience Evidence of continual professional development
Desirable
- Managerial qualifications
Experience
Essential
- Minimum 3 years' senior management experience within a health or social care setting with responsibility for staff and budget management.
- Experience of working successfully with senior clinical professionals
- Experience of interagency working
- Proven track record of implementing change across a range of services
- Experience of performance management of service delivery, staff and processes to ensure local and national targets are consistently achieved
Desirable
- Experience of secure environments
- Experience of implementing Service Developments and developing Business Cases
- Experience of project management
Knowledge
Essential
- Knowledge of current mental health policies and legislation
- Knowledge of statutory framework within which services are delivered
Skills
Essential
- Clear leadership skills with ability to build effective relationships across a diverse range of colleagues and agencies.
- Excellent written and verbal communication skills, including report writing and presentation skills
- IT conversant including word processing and spreadsheet packages
Personal Attributes
Essential
- Flexible attitude to work
- Ability to work autonomously
- Credibility with external agencies
- Well organised
- Excellent time management and ability to work to tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
