Job summary
Are you looking for an exciting opportunity within an expanding Rough Sleepers Team?
We are seeking a motivated individual with strong managerial experience and a background in supporting adults with mental health needs. This role will help lead and develop the Rough Sleepers Tri-Borough Team, which works with people who are sleeping rough and have complex mental health needs. We are also looking to broaden our work to those at risk of homelessness and open to other mental health services.
You will need well-established leadership skills, experience supervising staff in multi-disciplinary teams, strong communication abilities, and confidence in developing partnerships across services. A solid clinical background, trauma-informed practice, and experience engaging with community services and Local Authorities are essential. The role also involves reviewing data and dashboards to monitor referrals and support quality improvement.
The post is based at the Ealing Acton MINT building, with travel expected across H&F, Hounslow, and Ealing. We are looking for someone flexible, creative, and committed to collaborative working, with a good understanding of adult safeguarding and a passion for helping people reintegrate into the community.
The team includes a Consultant Psychiatrist, Social Workers (AMHPs), a Psychologist, an Occupational Therapist, and Community Psychiatric Nurses, working closely through MDTs, CIG, and reflective practice.
Main duties of the job
Work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership.
Achieve an agreed set of health performance targets.
Oversee the performance of the team and productivity.
Contribute in the planning and delivery of service objectives, managing specific change projects as required, ensuring customer focus, consistency, quality, and cost effectiveness.
Respond to Serious Untoward Incidents (SUIs), complaints and communications, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure they are fully implemented
Identify risk and take corrective action in line with trusts integrated governance framework.
Promote and display via personal actions support for the Trust's key policies on Equality and Diversity.
Be able to deputise in the absence of the Team Manager.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Training
Essential
- oRegistered Nurse, Occupational Therapist or Social Worker with a current registration (mental health / LD/ Adult) appropriate to the job role.
- oEvidence of post registration training in relevant service area
- oCompletion of Mentorship Course/ENB equivalent/Practice Educators/Practice Placement Educator
Desirable
- Degree/diploma level supplemented by specialist qualification, training, experience, courses to masters level equivalent relevant to the care group
Experience
Essential
- oExperience of supervising staff and students
- oAble to manage a caseload of people with complex mental health needs
- oLived experience of mental health issues
- oSignificant experience in working with adults with mental health needs
- oExperience of deputising for a Team Manager
- oExperience of leading on HR processes
Desirable
- oAwareness of Trust policies and service specification
- oExtensive post qualifying experience in relevant service area
- oExperience of working with clients who are homeless and an understanding of the needs of this client group.
Knowledge
Essential
- oComprehensive knowledge of interventions specific to service area
- oTo understand performance / data reports and how they relate to team
- oKnowledge of how to develop preventative homeless services.
Desirable
- oTo have a good knowledge of service objectives
- oAware of current legislation of Duty to Refer
Personal Qualities
Essential
- oDemonstrate excellent verbal and written communication skills with staff, patients, families, carers and professionals
- oAble to establish links with other services and professionals
- oAble to effectively manage risk
Person Specification
Qualifications and Training
Essential
- oRegistered Nurse, Occupational Therapist or Social Worker with a current registration (mental health / LD/ Adult) appropriate to the job role.
- oEvidence of post registration training in relevant service area
- oCompletion of Mentorship Course/ENB equivalent/Practice Educators/Practice Placement Educator
Desirable
- Degree/diploma level supplemented by specialist qualification, training, experience, courses to masters level equivalent relevant to the care group
Experience
Essential
- oExperience of supervising staff and students
- oAble to manage a caseload of people with complex mental health needs
- oLived experience of mental health issues
- oSignificant experience in working with adults with mental health needs
- oExperience of deputising for a Team Manager
- oExperience of leading on HR processes
Desirable
- oAwareness of Trust policies and service specification
- oExtensive post qualifying experience in relevant service area
- oExperience of working with clients who are homeless and an understanding of the needs of this client group.
Knowledge
Essential
- oComprehensive knowledge of interventions specific to service area
- oTo understand performance / data reports and how they relate to team
- oKnowledge of how to develop preventative homeless services.
Desirable
- oTo have a good knowledge of service objectives
- oAware of current legislation of Duty to Refer
Personal Qualities
Essential
- oDemonstrate excellent verbal and written communication skills with staff, patients, families, carers and professionals
- oAble to establish links with other services and professionals
- oAble to effectively manage risk
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
