West London NHS Trust

IAPT Gateway Worker

The closing date is 09 January 2026

Job summary

This post attracts an additional 5% bonus payment for two years; this will be paid into your salary as monthly instalments.

(Example: HI therapist with 1 years' experience: Basic salary including 15% HCAS £46,065 plus bonus payment £2303.25 total annual salary, £48,368.25)

Ealing NHS Talking Therapies was one of the first Talking Therapies services to launch in 2008, and is one of the three services provided by West London NHS Trust. We are a large team of over 70 members of staff and are currently working on further expansion. Our main base is in Ealing where we have access to over 16 clinic rooms and two open plan offices. In addition to this, we run clinics at GP surgeries across the borough, covering areas such as Southall, Acton, and Chiswick. Our service is well-established and many of our staff have been with us since the beginning.

Ealing Talking Therapies is passionate about offering a great quality therapy to our patients and we are very proud to be able to consistently offer all the Talking Therapies-approved therapies, such as EMDR, DIT, IPT, BCT, and CfD. To that effect, we are committed to Continuing Professional Development (CPD) of our staff and training in additional Talking Therapies modalities is highly encouraged. We have close links with our neighboring services (H&F and Hounslow) and share our CPD events with them, providing an opportunity to link up with our colleagues across the Trust.

Main duties of the job

Working within team of three to cover the duty desk for the service. This involves providing advice on risk management, safeguarding and appropriate onward referrals in line with NICE and Trust guidance.

Liaising with other services and following up on referrals

Screening referrals as they come in and engaging in clinical discussions and decision making on appropriateness of referrals.

Running and developing specialist safeguarding training with the service.

Reviewing incident reports and providing feedback and learnings to clinicians on these.

Working with clients to resolve concerns or questions they may have about the service to improve treatment outcomes

Attendance at safeguarding meetings, MARACs and working with Adult and Child services to support with risk management and referrals into the service

About us

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We'rerated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Details

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

222-EAL-041-A

Job locations

84 Uxbridge Rd

Ealing

W13 8RA


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

  • Registered Practitioner with a core profession: Counselling psychologist, clinical psychologist, social worker, RMN, RNLD and OT with secondary care mental health experience.
  • Completion of level 4 Adult and Child Safeguarding lead training

Experience

Essential

  • 2 years post qualification experience
  • Experience of Liaising with other services regarding incoming and outgoing referrals
  • Experiencing of working on a risk duty system

Desirable

  • Experience of working in a community setting providing secondary and primary care mental health services.
  • Experience of working in /or with psychological services.
  • Experience of CBT or other evidence based psychotherapies.

Knowledge/Skills

Essential

  • Understanding of issues surrounding clinical risk
  • Able to develop good therapeutic relationships with clients
  • Ability to meet agreed/specified service targets

Desirable

  • Knowledge of medication used in anxiety and depression and other common mental health problems
  • Experience of facilitating service user groups.
Person Specification

Qualifications

Essential

  • Registered Practitioner with a core profession: Counselling psychologist, clinical psychologist, social worker, RMN, RNLD and OT with secondary care mental health experience.
  • Completion of level 4 Adult and Child Safeguarding lead training

Experience

Essential

  • 2 years post qualification experience
  • Experience of Liaising with other services regarding incoming and outgoing referrals
  • Experiencing of working on a risk duty system

Desirable

  • Experience of working in a community setting providing secondary and primary care mental health services.
  • Experience of working in /or with psychological services.
  • Experience of CBT or other evidence based psychotherapies.

Knowledge/Skills

Essential

  • Understanding of issues surrounding clinical risk
  • Able to develop good therapeutic relationships with clients
  • Ability to meet agreed/specified service targets

Desirable

  • Knowledge of medication used in anxiety and depression and other common mental health problems
  • Experience of facilitating service user groups.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

84 Uxbridge Rd

Ealing

W13 8RA


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

84 Uxbridge Rd

Ealing

W13 8RA


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Clinical Lead

Clare Lawrence

clare.lawrence4@nhs.net

Details

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

222-EAL-041-A

Job locations

84 Uxbridge Rd

Ealing

W13 8RA


Supporting documents

Privacy notice

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