West London NHS Trust

Band 3 Healthcare Assistant

The closing date is 10 December 2025

Job summary

To support the Ealing Bladder and Bowel Health Service in the provision of high quality continence care to patients in their own homes and other clinical settings across Ealing.

The Health Care Assistant works under the supervision of the Continence Specialist Nurses. The post holder will work in collaboration with colleagues across the Trust and liaise with other partnership agencies.

NOTE: This vacancy does not offer sponsorship

Main duties of the job

1. To carry out routine continence reviews. This would include updating medication list and recent medical interventions, testing urine, bladder scanning, checking pressure areas.

2. To have knowledge of the home delivery service and the products available via the NHS.

3. To have knowledge of how to order commodes or other devices via prescription such as sheaths or urinals,

4. To carry out continence reviews for patients requiring a yearly review or at the request of patient or referring body due to a reported change in a patients requirement.

5. To escalate or raise concerns re patient condition,to monitor and evaluate patient's progress and report any changes in the patient's condition to Continence Nurse or Specialist Nurses.

6. To liaise and communicate with other members of the Primary Health Care Team and other agencies such as home care to provide effective care.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum pro rata inclusive of 15% HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-ICS-448

Job locations

Featherstone Road Clinic

2a Hartington Road,

Southall

UB2 5BQ


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education and Experience

Essential

  • 1.NVQ level 3 or equivalent level of education.
  • 2.GCSE English
  • 3.Experience of SystmOne
  • 4.Experience of using programs e.g. Excel, Word, etc
  • 5.At least 6 months' experience of working within a public setting.
  • 6.Experience of providing health or social care

Knowledge, Skills and Abilities

Essential

  • Ability to work independently and as part of a multidisciplinary team
  • Ability to prioritise and organise own workload in collaboration with qualified nurses
  • A commitment to provide high quality care to clients.
  • Ability to work with limited supervision
  • Demonstrate a flexible and reliable approach to work, which meets the needs of the service
  • Ability to communicate effectively in writing, verbally and electronically
  • Excellent interpersonal and communication skills.
  • Have an understanding of equal opportunities and its application to practice.
  • Ability to impart knowledge and skills to patients/carers
  • UK Driving licence, access to own car for business purposes.
Person Specification

Education and Experience

Essential

  • 1.NVQ level 3 or equivalent level of education.
  • 2.GCSE English
  • 3.Experience of SystmOne
  • 4.Experience of using programs e.g. Excel, Word, etc
  • 5.At least 6 months' experience of working within a public setting.
  • 6.Experience of providing health or social care

Knowledge, Skills and Abilities

Essential

  • Ability to work independently and as part of a multidisciplinary team
  • Ability to prioritise and organise own workload in collaboration with qualified nurses
  • A commitment to provide high quality care to clients.
  • Ability to work with limited supervision
  • Demonstrate a flexible and reliable approach to work, which meets the needs of the service
  • Ability to communicate effectively in writing, verbally and electronically
  • Excellent interpersonal and communication skills.
  • Have an understanding of equal opportunities and its application to practice.
  • Ability to impart knowledge and skills to patients/carers
  • UK Driving licence, access to own car for business purposes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West London NHS Trust

Address

Featherstone Road Clinic

2a Hartington Road,

Southall

UB2 5BQ


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Featherstone Road Clinic

2a Hartington Road,

Southall

UB2 5BQ


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community Matron

Gulshan Grewal

gulshan.grewal1@nhs.net

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum pro rata inclusive of 15% HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-ICS-448

Job locations

Featherstone Road Clinic

2a Hartington Road,

Southall

UB2 5BQ


Privacy notice

West London NHS Trust's privacy notice (opens in a new tab)