West London NHS Trust

Band 6 Case Manager – Occupational Therapist / Physiotherapist

The closing date is 30 November 2025

Job summary

Do you want to be part of a team making Hammersmith & Fulham a great place to grow old? The Community Independence Service (CIS) provides planned and unplanned nursing and therapy interventions for older residents who have had a recent deterioration in their physical health and is run jointly between West London NHS Trust and CNWL Foundation Trust across the three inner London Boroughs. We are looking to recruit an enthusiastic and self-motivated clinician, who will be an integral member of the team.

You will have excellent communication skills, experience completing person-centred holistic physical and cognitive assessments and care for people with moderate to severe frailty. You will have good organisational skills and be able to manage your own workload to meet competing priorities. The role involves collaboration with internal and external stakeholders across the system. You will work as part of a team and delegate work to the team coordinators and be supported by local geriatric consultants and General Practitioners. You will also be a part of our newly developed neighbourhood team in alignment with the NHS 10 year plan.

Main duties of the job

Working as a member of the Community Independence Service you will be skilled in completing physical observations such as News 2 and relevant holistic assessments and mental capacity assessments, identifying whether the person has deteriorated and taking appropriate action. You will organise and chair Best Interest meetings for those who require support expressing their wishes.

You will attend local Primary Care Network (PCN) meetings/Integrated care access point meetings (ICAP) to contribute to the health and social care needs of local residents, identifying cases suitable to support through the CIS Case Management caseloads. You will also provide clinical advice and support CIS internal teams such as Urgent Community Response, Home first and rehabilitation.

You will provide clinical and operational supervision to the health and social care coordinators in case management and deputise for the pathway leads at meetings or in their absence alongside your CIS colleagues

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£46,419 to £55,046 a year per annum pro rata inclusive of 20% HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-H&F-065

Job locations

Community Independence Service (CIS)

Hammersmith & Fulham

London

W6 9XY


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

  • BSc Degree in either Physiotherapy or Occupational Therapy.
  • HCPC registration

Desirable

  • Member of RCOT/ CSP and or involvement in professional network
  • Post Graduate MSc Degree
  • Post registration courses e.g.Cognitive assessment and rehabilitation oManual handling oGoal setting oFrailty and older people's rehabilitation oStudent placement facilitator

Experience

Essential

  • Previous clinical experience in the following: oOlder people / frailty assessment and rehabilitation oMedicine and general surgery oOrthopaedics oFalls oDementia oLong term conditions
  • Substantial experience of working at a band 5 level (acute / community) as an occupational therapist or physiotherapist
  • Experience teaching junior staff members /rehab or therapy assistants / students.
  • Experience completing audit and service development
  • Experience of providing clinical supervision

Desirable

  • Experience of advance care planning and End of Life care identifying and managing clinical situations working with universal care plan (or similar system)
  • Previous general experience to include the following: oCommunity working oNeurology oPain management oFrailty or older adults

Knowledge and Skills

Essential

  • Excellent communication skills, fluency in written and verbal English
  • Ability to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the Trust policies.
  • Ability to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary.
  • Knowledge and ability to use Microsoft Office suite for various administration tasks, including spreadsheets, document writing and email.
  • Knowledge and ability to use patient record systems such as SystmOne or similar.
  • Understanding and ability to apply relevant knowledge and skills required to act as an effective professional clinician and adhere to your relevant code of conduct/practice.
  • Ability to plan and use assessment methods that are appropriate for complex needs, and uses processes of reasoning that are based on available evidence including national guidelines such as NICE and other local and professional policies.
  • Ability to follow processes of reasoning which balance additional information against the overall picture of the individual's needs to confirm or deny developing hypotheses

Personal Qualities

Essential

  • Demonstrates flexibility, problem solving, initiative and leadership skills
  • Able to demonstrate clinical and professional development
  • Understanding the principles of multi-disciplinary team work
  • Awareness of developments in NHS and service delivery and improvement
  • Evidence of maintenance of a CPD portfolio
  • Demonstration of knowledge of standards of practice, evidence and best practice guidelines
  • Able to demonstrate a good understanding of the role of an Occupational therapist in rehabilitation as well as the role of other professionals in the MDT
  • Demonstrate a commitment to working with older people
  • Able to demonstrate insight into the problems of disability and its effects
  • Able to demonstrate an understanding of the application of health and safety
  • Personally and professionally responsible
  • To be flexible, to be able to motivate self and others
  • 34.The ability to work under pressure and set priorities, delegate and manage own time

Desirable

  • Have insight into own strengths and development areas with respect to the Trusts' values and behaviours
  • Leadership skills and an interest in management skills
Person Specification

Qualifications and Training

Essential

  • BSc Degree in either Physiotherapy or Occupational Therapy.
  • HCPC registration

Desirable

  • Member of RCOT/ CSP and or involvement in professional network
  • Post Graduate MSc Degree
  • Post registration courses e.g.Cognitive assessment and rehabilitation oManual handling oGoal setting oFrailty and older people's rehabilitation oStudent placement facilitator

Experience

Essential

  • Previous clinical experience in the following: oOlder people / frailty assessment and rehabilitation oMedicine and general surgery oOrthopaedics oFalls oDementia oLong term conditions
  • Substantial experience of working at a band 5 level (acute / community) as an occupational therapist or physiotherapist
  • Experience teaching junior staff members /rehab or therapy assistants / students.
  • Experience completing audit and service development
  • Experience of providing clinical supervision

Desirable

  • Experience of advance care planning and End of Life care identifying and managing clinical situations working with universal care plan (or similar system)
  • Previous general experience to include the following: oCommunity working oNeurology oPain management oFrailty or older adults

Knowledge and Skills

Essential

  • Excellent communication skills, fluency in written and verbal English
  • Ability to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the Trust policies.
  • Ability to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary.
  • Knowledge and ability to use Microsoft Office suite for various administration tasks, including spreadsheets, document writing and email.
  • Knowledge and ability to use patient record systems such as SystmOne or similar.
  • Understanding and ability to apply relevant knowledge and skills required to act as an effective professional clinician and adhere to your relevant code of conduct/practice.
  • Ability to plan and use assessment methods that are appropriate for complex needs, and uses processes of reasoning that are based on available evidence including national guidelines such as NICE and other local and professional policies.
  • Ability to follow processes of reasoning which balance additional information against the overall picture of the individual's needs to confirm or deny developing hypotheses

Personal Qualities

Essential

  • Demonstrates flexibility, problem solving, initiative and leadership skills
  • Able to demonstrate clinical and professional development
  • Understanding the principles of multi-disciplinary team work
  • Awareness of developments in NHS and service delivery and improvement
  • Evidence of maintenance of a CPD portfolio
  • Demonstration of knowledge of standards of practice, evidence and best practice guidelines
  • Able to demonstrate a good understanding of the role of an Occupational therapist in rehabilitation as well as the role of other professionals in the MDT
  • Demonstrate a commitment to working with older people
  • Able to demonstrate insight into the problems of disability and its effects
  • Able to demonstrate an understanding of the application of health and safety
  • Personally and professionally responsible
  • To be flexible, to be able to motivate self and others
  • 34.The ability to work under pressure and set priorities, delegate and manage own time

Desirable

  • Have insight into own strengths and development areas with respect to the Trusts' values and behaviours
  • Leadership skills and an interest in management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Community Independence Service (CIS)

Hammersmith & Fulham

London

W6 9XY


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Community Independence Service (CIS)

Hammersmith & Fulham

London

W6 9XY


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Case Manager

Katie Daltrey

katie.daltrey@nhs.net

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£46,419 to £55,046 a year per annum pro rata inclusive of 20% HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-H&F-065

Job locations

Community Independence Service (CIS)

Hammersmith & Fulham

London

W6 9XY


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