Job summary
We are seeking to recruit a number of experts by experience with great communication skills, initiative and a willingness to help CAMHS shape the services we deliver. The number of hours will be agreed with the successful candidates based on their other commitments and availability.
We are on a significant journey of transformation in the quality of services provided, through greater co-production with service users and parent/carers, and addressing long-standing inequalities. Increasingly, we are leading and collaborating working closely with Integrated Care. Partnerships and at the wider system level, as a strong voice for integrated services and the most vulnerable in society.
Main duties of the job
Working with Children, Young People (CYP) /families/carers/local community groups to build relationships and develop a strong, vibrant and lasting resource that can help shape our service. Working with CYP and families/carers in groups to enable them to contribute to service development and service improvementSetting up; chairing and co-chairing of meetings when appropriate e.g. participation workshops and Forums. Ensure Participation forum meeting invitations are sent out, minutes and actions are taken during the meeting and circulated to the group in good time.With support, lead on developing more engagement for participation forums, create training and activity opportunities and engage clinical staff to joinProvide a positive challenge to senior leaders in relation to all aspects of service design and delivery for people using the service and their families/carersThis is a new post therefore although it has clear parameters and expectations there will be opportunities to positively shape and influence the role and build and develop important relationships with stakeholders and partners.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Educated to GCSE Level 4 (C) in both English and Maths or equivalent qualification (e.g. Functional Skills Level 2).
Desirable
- Educated to A' Level or equivalent
- Educated to Degree Level/NVQ 3 or equivalent experience
Experience & Knowledge
Essential
- Has lived experience as a young person who has required support and treatment across the Health, Social Care and/or Education system.
- Demonstrates knowledge of mental health, learning disability and autism health, social care and/or education pathways through lived experience
- Understanding of Confidentiality and Data Protection Act.
- Experience in communications and stakeholder engagement including amplifying the voice of children and young people with a learning disability, autism or both
- Experience of Report writing and possess good presentation skills
- Able to manage and manipulate complex datasets
Desirable
- Has held similar CYP ambassador role (e.g. school responsibility Head Person/Girl/Boy)
- Demonstrates understanding and experience in dealing with the public/families and carers and dealing with sensitive and confidential information; including the recognition of trauma and the impact on individuals.
- Experience of delivering support to peers in either a public sector, third sector or user/family led group.
Skills
Essential
- Good communication skills, both written and verbal
- Good organisational and time management skills
- Ability to plan and prioritise workload
- Excellent interpersonal and team working skills
- Able to work on own initiative, organising and prioritising own and others workloads
- Ability to challenge issues relating to stigma, discrimination and none recovery focused practice in a respectful manner.
- Excellent working knowledge of Microsoft Office packages
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
- Ability to analyse and interpret complex information.
Person Specification
Qualifications
Essential
- Educated to GCSE Level 4 (C) in both English and Maths or equivalent qualification (e.g. Functional Skills Level 2).
Desirable
- Educated to A' Level or equivalent
- Educated to Degree Level/NVQ 3 or equivalent experience
Experience & Knowledge
Essential
- Has lived experience as a young person who has required support and treatment across the Health, Social Care and/or Education system.
- Demonstrates knowledge of mental health, learning disability and autism health, social care and/or education pathways through lived experience
- Understanding of Confidentiality and Data Protection Act.
- Experience in communications and stakeholder engagement including amplifying the voice of children and young people with a learning disability, autism or both
- Experience of Report writing and possess good presentation skills
- Able to manage and manipulate complex datasets
Desirable
- Has held similar CYP ambassador role (e.g. school responsibility Head Person/Girl/Boy)
- Demonstrates understanding and experience in dealing with the public/families and carers and dealing with sensitive and confidential information; including the recognition of trauma and the impact on individuals.
- Experience of delivering support to peers in either a public sector, third sector or user/family led group.
Skills
Essential
- Good communication skills, both written and verbal
- Good organisational and time management skills
- Ability to plan and prioritise workload
- Excellent interpersonal and team working skills
- Able to work on own initiative, organising and prioritising own and others workloads
- Ability to challenge issues relating to stigma, discrimination and none recovery focused practice in a respectful manner.
- Excellent working knowledge of Microsoft Office packages
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
- Ability to analyse and interpret complex information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
