Job summary
An opportunity has arisen for a band 4 post to join our vibrant, diverse team of Mental Act Administrators. We are looking for someone with enthusiasm, discretion and an eye for detail to work alongside experienced staff within our mental health act office in the Lakeside Mental Health Unit. This is a valuable opportunity for someone who wants to use their administrative skills while making an important contribution to patient care.
You will need a willingness to learn about the mental health act and other mental health law with some relevant administrative experience in a busy environment and a genuine interest in acquiring further knowledge through on the job training. Though based in Lakeside, to meet the needs of the service, we are looking for someone who is willing to provide occasional cover for colleagues in any of our three London boroughs
Main duties of the job
Ensure the maintenance of accurate and efficient filing systems, including both paper and computerised systems ensuring strict confidentiality of identifiable information
To provide an accessible point of reference and advice to patients and staff in relation to the Mental Health Act and associated legislation
Maintain appropriate liaison with allied professionals including all internal and external agencies to ensure the Mental Health Act requirements are complied with.
Arrange Mental Health Tribunals and Associate Hospital Managers hearings, requesting reports, organising representation for the patient and booking venues
To use your own initiative to manage and prioritise workload.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent (which must include English) or equivalent
- IT qualification or experience/skills.
Desirable
- Mental Health Law qualifications or a healthcare degree
- Administration qualification
Experience
Essential
- Administration experience within a MHA or similar environment
- Demonstrate a knowledge and understanding of the key sections of The Mental Health Act.
- Basic understand of The Mental Capacity Act and the Depravation of Liberty Safeguards
- Courage - having the honesty and integrity to report mistakes
Desirable
- Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting or in a Health or Social Care setting in a paid or voluntary position.
Knowledge
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- Able to work as part of a team
- Demonstrate well developed interpersonal skills
- Computer skills, ability to use Microsoft packages and data manipulation
- Ability and willingness to undertake training to increase competency levels
- Knowledge of equality and diversity and rights
- Motivation and commitment
- Understanding all data protection and confidentiality rules, GDPR, Cauldicott Guardian
Skills
Essential
- Ability to carry out all aspects of the job.
- Ability to identify tasks and self-generate workload.
- Good at working in a team
- Thoughtful and reflective
- Ability to actively listen and observe
- Ability to demonstrate emotional resilience and appropriate coping skills
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent (which must include English) or equivalent
- IT qualification or experience/skills.
Desirable
- Mental Health Law qualifications or a healthcare degree
- Administration qualification
Experience
Essential
- Administration experience within a MHA or similar environment
- Demonstrate a knowledge and understanding of the key sections of The Mental Health Act.
- Basic understand of The Mental Capacity Act and the Depravation of Liberty Safeguards
- Courage - having the honesty and integrity to report mistakes
Desirable
- Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting or in a Health or Social Care setting in a paid or voluntary position.
Knowledge
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- Able to work as part of a team
- Demonstrate well developed interpersonal skills
- Computer skills, ability to use Microsoft packages and data manipulation
- Ability and willingness to undertake training to increase competency levels
- Knowledge of equality and diversity and rights
- Motivation and commitment
- Understanding all data protection and confidentiality rules, GDPR, Cauldicott Guardian
Skills
Essential
- Ability to carry out all aspects of the job.
- Ability to identify tasks and self-generate workload.
- Good at working in a team
- Thoughtful and reflective
- Ability to actively listen and observe
- Ability to demonstrate emotional resilience and appropriate coping skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
