West London NHS Trust

Physical Healthcare Assistant/Facilitator

The closing date is 03 October 2025

Job summary

We do not offer sponsorship for this role

An exciting and unique opportunity has surfaced for a Band 3 Health Care Facilitator to support the Physical Health team at Broadmoor Psychiatric Hospital. The team are extremely supportive and passionate about delivering excellent physical healthcare for both long term and acute problems. This includes a venepuncture service for clozapine monitoring.

The post holder must also have excellent interpersonal and communication skills to provide high standards of patient care.

The hours of service are currently 08:00 - 16:00h Mon-Fri, however a Flexible working approach is required.

Broadmoor Hospital is at the forefront of forensic mental health nursing and forms part of the West London NHS Trust. It is one of only three High Secure Hospitals in England and Wales. Broadmoor Hospital is a stimulating, challenging and rewarding place to work, both clinically and culturally.

We can offer a fully supportive environment where the development of our staff is paramount. Facilitation of training, in-house, mandatory & University based. The opportunity to have monthly clinical supervision and to participate in regular forum meetings designed to improve both the patient and staff experience.

Main duties of the job

We are looking for a positive, proactive and enthusiastic person to work across both chronic disease management and urgent care to support the current specialist team with delivering venepuncture often in challenging and complex circumstances and/or environments. There is opportunity to deliver health promotion to our patients and support the facilitation of specialist consultant and nurse led clinics. You will also be required to undertake recording of NEWS2 observations and ECG's.

We are looking for a team player who has the ability to engage with a multi-professional team as well as patients with complex and challenging Mental Health issues.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£44,485 to £52,521 a year Per Annum Inclusive of Allowances

Contract

Permanent

Working pattern

Full-time

Reference number

222-HSS-BM-244

Job locations

Broadmoor Hospital

Crowthorne

RG45 7ET


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

  • Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English)
  • Care Certificate

Desirable

  • ECG recording
  • Phlebotomy skills
  • NVQ Level 3 in Mental Health or equivalent experience or qualifications.

Experience

Essential

  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
  • To be knowledgeable / understanding about factors that cause/impact of mental health problems.
  • Evidence of caring and/or demonstrable interest in working within a care setting
  • Evidence of compassion and basic kindness
  • Courage - having the honesty and integrity to report mistakes

Desirable

  • Mental health
  • Primary Health setting
  • EMIS/RIO
  • Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting

Knowledge

Essential

  • Basic understanding of physical health needs
  • Excellent verbal and written communication skill
  • Able to work on own initiative
  • Able to participate and work as part of a team
  • Demonstrate well developed interpersonal skills
  • Basic computer skills, ability to use 'word' programmes and input data accurately.
  • Clear personal and professional boundaries
  • Ability and willingness to undertake training to increase competency level
  • Knowledge of equality and diversity and rights
  • Motivation and commitment

Desirable

  • Knowledge/understanding of: a)Safeguarding b)Recovery approach c)The key sections of the Mental Health Act d)Service user involvement e)Risk management

Personal Qualities

Essential

  • Thoughtful and reflective
  • Ability to actively listen and observe
  • Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
  • Ability to demonstrate emotional resilience and appropriate coping skills
  • Ability to undertake the required PMVA teamwork training.
Person Specification

Qualifications and Training

Essential

  • Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English)
  • Care Certificate

Desirable

  • ECG recording
  • Phlebotomy skills
  • NVQ Level 3 in Mental Health or equivalent experience or qualifications.

Experience

Essential

  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
  • To be knowledgeable / understanding about factors that cause/impact of mental health problems.
  • Evidence of caring and/or demonstrable interest in working within a care setting
  • Evidence of compassion and basic kindness
  • Courage - having the honesty and integrity to report mistakes

Desirable

  • Mental health
  • Primary Health setting
  • EMIS/RIO
  • Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting

Knowledge

Essential

  • Basic understanding of physical health needs
  • Excellent verbal and written communication skill
  • Able to work on own initiative
  • Able to participate and work as part of a team
  • Demonstrate well developed interpersonal skills
  • Basic computer skills, ability to use 'word' programmes and input data accurately.
  • Clear personal and professional boundaries
  • Ability and willingness to undertake training to increase competency level
  • Knowledge of equality and diversity and rights
  • Motivation and commitment

Desirable

  • Knowledge/understanding of: a)Safeguarding b)Recovery approach c)The key sections of the Mental Health Act d)Service user involvement e)Risk management

Personal Qualities

Essential

  • Thoughtful and reflective
  • Ability to actively listen and observe
  • Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
  • Ability to demonstrate emotional resilience and appropriate coping skills
  • Ability to undertake the required PMVA teamwork training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West London NHS Trust

Address

Broadmoor Hospital

Crowthorne

RG45 7ET


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Broadmoor Hospital

Crowthorne

RG45 7ET


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Nurse

Markus Kurek

markus.kurek@nhs.net

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£44,485 to £52,521 a year Per Annum Inclusive of Allowances

Contract

Permanent

Working pattern

Full-time

Reference number

222-HSS-BM-244

Job locations

Broadmoor Hospital

Crowthorne

RG45 7ET


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