Apprenticeship and Widening Participation Administrator

Job summary

Interested in earning and learning?

Keen to be part of a team that supports others learn on the job and grow their career?

As an Apprenticeship and Widening Participation Administrator, you will provide comprehensive administrative support to the Apprenticeship and Widening Participation programmes ensuring all policies, processes and guidelines are adhered to and the highest level of customer service is delivered.

You will also provide high quality administrative support to the Apprenticeship and Widening Participation Lead and you will be an important point of contact for learners and Training Provider.

You will need to meet the Knowledge, Skills and Behaviour of the Apprenticeship standard as defined by both the Learning Provider and the Trust.

Main duties of the job

General administration for all Trust Apprenticeship programmes, learners as well as the Apprenticeship Lead

Trust Intranet - Apprenticeship Page Management - keep this updated and work constructively with Comms Team/IT regarding any changes or update

National Administrator Week; assist the Lead with arranging events and collating outcome data

Work Experience: manage the administration, including pre/during/post programme planning, data collection and feedback

Care Certificate: support the Care Certificate administration, including data outcome collation and reporting

You will need to be a good listener and someone who can be responsive and empathetic to queries by phone/email/in person.

You will need to have a problem-solving approach, be willing work independently as well as under supervision

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.