Job summary
The Ealing Hospital Discharge Hub has an exciting opportunity for an enthusiastic and motivated individual with expert knowledge of D2A/discharge pathways, discharge planning and experience working within a multiple disciplinary team. Your main role will be to have oversight of day to day patient flow through the discharge hub, coordinate and facilitate P1 to P3 discharges from Ealing Hospital into the community in a safe and timely manner. The role will be based at Ealing Hospital.
The successful post holder will work in partnership with colleagues in the acute sector, social services, Ealing Community Partners, ICB and other community health services to ensure that appropriate patients from the acute setting are assessed and transferred safely to appropriate community-based services in a timely and seamless manner.
Main duties of the job
To work as a core member of the acute based Ealing Hospital Discharge Hub team to build and deliver the shared vision for a hospital discharge service.
Be responsible to optimize hospital bed utilization and reduce the length of stay by ensuring the timely, safe transfer/discharge of patients to the most appropriate and agreed environment. This will include monitoring the transfer of patients to non-acute rehabilitation centres and addressing delayed transfers of care.
To act as a pro-active community health service advocate, on behalf of West London NHS Trust, through extensive knowledge of relevant community-based pathways within the area of operation and ability to support effective discharge planning.
Work in close partnership with hospital colleagues and external agencies such as Social Services, ICB, Housing Associations, GPs and voluntary organisations. This will involve attending meetings outside the Trust and sharing Protocols and Care Management Plans with the ASC and other community providers.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Training
Essential
- Educated to GCSE standard (including English & Maths) or equivalent qualification of literacy and numeracy.
- Evidence of relevant/recent CPD
Desirable
- Registered AHP or RG/MN
- Leadership qualification
Experience
Essential
- Experience and knowledge in discharge planning within the acute setting
- Experience of working with D2A pathways
- Ability to teach and assess learning needs of junior staff
- Experience of working within a team that incorporates multiple providers including ASC
- Working within a multiple disciplinary team within an inpatient or community setting
Desirable
- Experience in the management of change within teams
- Experience of participating in QSIR/quality improvement projects
- Experience of working within services that are going through transitional periods
- Experience of providing performance data
Knowledge
Essential
- Understanding of D2A/discharge pathways and discharge planning
- Understanding of Hospital discharge and community support guidance Jan 2024
- Knowledge of CHC and community care
Desirable
- Knowledge of frailty models of care and comprehensive geriatric assessments and how to implement standards within community and inpatient settings
Skills and abilities
Essential
- Excellent presentation skills, both written and verbal to include high levels of competency in IT skills, PowerPoint, Word, Excel, Access and audits
- Excellent interpersonal and organisational skills
- Able to engage and communicate with internal and external partners in a professional manner
- Remain professional at all times in line with NHS KSF
- Able to work seamlessly with other professional groups and providers
- Able to be non-biased and act as intermediator when needed
Desirable
- Evidence of leadership skills and experience
Person Specification
Qualifications and Training
Essential
- Educated to GCSE standard (including English & Maths) or equivalent qualification of literacy and numeracy.
- Evidence of relevant/recent CPD
Desirable
- Registered AHP or RG/MN
- Leadership qualification
Experience
Essential
- Experience and knowledge in discharge planning within the acute setting
- Experience of working with D2A pathways
- Ability to teach and assess learning needs of junior staff
- Experience of working within a team that incorporates multiple providers including ASC
- Working within a multiple disciplinary team within an inpatient or community setting
Desirable
- Experience in the management of change within teams
- Experience of participating in QSIR/quality improvement projects
- Experience of working within services that are going through transitional periods
- Experience of providing performance data
Knowledge
Essential
- Understanding of D2A/discharge pathways and discharge planning
- Understanding of Hospital discharge and community support guidance Jan 2024
- Knowledge of CHC and community care
Desirable
- Knowledge of frailty models of care and comprehensive geriatric assessments and how to implement standards within community and inpatient settings
Skills and abilities
Essential
- Excellent presentation skills, both written and verbal to include high levels of competency in IT skills, PowerPoint, Word, Excel, Access and audits
- Excellent interpersonal and organisational skills
- Able to engage and communicate with internal and external partners in a professional manner
- Remain professional at all times in line with NHS KSF
- Able to work seamlessly with other professional groups and providers
- Able to be non-biased and act as intermediator when needed
Desirable
- Evidence of leadership skills and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
