West London NHS Trust

Chief Information Officer

Information:

This job is now closed

Job summary

As CIO, you will lead on digital and technology across the Trust. You will work in close partnership with clinical, operational, and corporate leaders to shape and deliver a digital vision that enhances patient care, empowers staff, and supports service transformation.

You will also play a pivotal role in building and nurturing relationships with collaborative and external partners, including the ICB, local authorities, voluntary sector organisations, and national NHS bodies. to ensure our digital strategy is collaborative, future-proof, and aligned with wider system goals.

You will be responsible for:

Delivering the Trust's technology strategy and roadmap in line with our digital and organisational goals

Identifying and implementing emerging technologies to support innovation and transformation

Leading the modernisation and optimisation of workflows through digital solutions

Ensuring cyber resilience and the integrity of critical infrastructure, including networks, cloud platforms, telephony, and service desk operations

Embedding a proactive, performance-driven culture across technology teams

Engaging meaningfully with clinicians, frontline staff, and service users to co-design digital solutions that work in real-world settings

Ensure relevant legal and statutory obligations are fulfilled in the delivery of digital services

Main duties of the job

What We're Looking For

We're seeking a dynamic, forward-thinking leader with a proven track record in technology transformation. You'll bring:

Extensive experience in IT leadership at a Board or Sub Board level, ideally within the NHS or similarly complex, regulated health care environments

Deep technical understanding across infrastructure, cloud platforms, cybersecurity, data architecture, and interoperability standards

Proven experience delivering large-scale digital programmes, including EPR implementations, remote monitoring, and AI-enabled solutions

Strong understanding of clinical systems and digital enablers that support integrated care, population health management, and personalised services

Proven ability to modernise legacy systems, drive cloud migration, and embed agile methodologies across multidisciplinary teams

Strategic vision for emerging technologies such as automation, virtual care, digital therapeutics, and data-driven decision support

Experience managing complex vendor ecosystems, contracts, and service-level agreements to ensure value and resilience

Exceptional leadership and communication skills, with the ability to influence at Board level and inspire technical teams to deliver excellence

You'll be passionate about harnessing technology to improve lives, and confident navigating the intersection of digital innovation, clinical care, and operational delivery.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£82,906 to £94,632 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

222-CORP-959

Job locations

St Bernards Hospital

Southall

UB1 3HW


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

  • Educated to masters in relevant field or equivalent level experience, within a digital discipline
  • Evidence of professional development
  • Project management qualifications
  • Post graduate qualification in leadership/management

Experience & knowledge

Essential

  • Demonstrable experience as a digital leader at Board or Sub Board level, in a large and complex organisation (minimum of 5 years)
  • Evidence of collaborative working.at senior level
  • Experience of providing strategic and technical IM&T advice to the NHS or comparable organisation
  • Evidence of managing change at senior level
  • Strong record of multi-professional collaboration at a senior level
  • Experience of working with multiple stakeholders and working collaboratively across organisational and geographical boundaries
  • Experience of developing and implementing strategy
  • Knowledge of analytics, digital systems and advanced technology including artificial intelligence
  • Experience of IM&T systems procurement
  • Experience of negotiating large contracts
  • Experience developing and implementing business cases
  • Knowledge of NHS policy including digital policy and strategy

Desirable

  • Experience of bidding and being successful in gaining outside funding from Central, regional and ICB organisation.

Skills & abilities

Essential

  • Able to work in partnership with clinical and operational leaders and external partners
  • Business, service planning, analytical and numeracy skills

Desirable

  • Ability to improve clinical and operational performance through analytical skills and deployment of technology
Person Specification

Qualifications

Essential

  • Educated to masters in relevant field or equivalent level experience, within a digital discipline
  • Evidence of professional development
  • Project management qualifications
  • Post graduate qualification in leadership/management

Experience & knowledge

Essential

  • Demonstrable experience as a digital leader at Board or Sub Board level, in a large and complex organisation (minimum of 5 years)
  • Evidence of collaborative working.at senior level
  • Experience of providing strategic and technical IM&T advice to the NHS or comparable organisation
  • Evidence of managing change at senior level
  • Strong record of multi-professional collaboration at a senior level
  • Experience of working with multiple stakeholders and working collaboratively across organisational and geographical boundaries
  • Experience of developing and implementing strategy
  • Knowledge of analytics, digital systems and advanced technology including artificial intelligence
  • Experience of IM&T systems procurement
  • Experience of negotiating large contracts
  • Experience developing and implementing business cases
  • Knowledge of NHS policy including digital policy and strategy

Desirable

  • Experience of bidding and being successful in gaining outside funding from Central, regional and ICB organisation.

Skills & abilities

Essential

  • Able to work in partnership with clinical and operational leaders and external partners
  • Business, service planning, analytical and numeracy skills

Desirable

  • Ability to improve clinical and operational performance through analytical skills and deployment of technology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West London NHS Trust

Address

St Bernards Hospital

Southall

UB1 3HW


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

St Bernards Hospital

Southall

UB1 3HW


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Strategy Officer

Meera Mistry

meera.mistry@nhs.net

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£82,906 to £94,632 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

222-CORP-959

Job locations

St Bernards Hospital

Southall

UB1 3HW


Supporting documents

Privacy notice

West London NHS Trust's privacy notice (opens in a new tab)