West London NHS Trust

Healthcare Facilitator

The closing date is 25 August 2025

Job summary

Broadmoor Hospital

Crowthorne, Berkshire

Bank Band 3 Healthcare Facilitator

We are looking for enthusiastic and highly experienced Band 3 Health Care Facilitators to join our team and help us to provide the highest quality care to meet the therapeutic needs of our patients during this time.

The post-holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.

The post-holder will carry out duties as designated by the nurse in charge and report on the patient's condition. They will maintain the orderliness, hygiene and safety of the ward environment and will be required to undertake routine clerical duties.

Benefits and career development:We will provide you with first class supervision and the opportunity for personal professional development and further career opportunities for professional development.If you are shortlisted, you will be invited to an assessment and interview day. If you are successful, we will make you a job offer on the same day.

Main duties of the job

To establish and maintain communication with service users, carers and staff about routine and daily activities, overcoming any differences in communication between the people involved.

To contribute to own personal development and provide information to others to help their development.

To mentor and maintain own and others' health, safety and security and of self and others.

To make changes to own practice and offer suggestions for improving service.

To maintain the quality of own work.

To promote people's equality, diversity and rights.

To undertake routine assessment tasks related to individuals' care needs.

To assist in delivering programmes of care to meet individuals' care needs.

To participate in team working with other individuals and groups.

To monitor and maintain physical resources on the ward.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Per Annum Inclusive of Allowances

Contract

Permanent

Working pattern

Full-time

Reference number

222-HSS-BM-BULK-HCF-A

Job locations

Broadmoor Hospital

Crowthorne

RG45 7ET


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

  • Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
  • NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development.

Desirable

  • Care Certificate

Experience

Essential

  • Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
  • To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions
  • Evidence of caring and/or demonstrable interest in working within a care setting
  • Evidence of compassion and basic kindness
  • Courage - having the honesty and integrity to report mistakes

Desirable

  • Ability to demonstrate procedures/competencies to others

Knowledge

Essential

  • Excellent verbal and written communication skill
  • Able to work on own initiative
  • Able to participate and work as part of a team
  • Demonstrate well developed interpersonal skills
  • Basic computer skills, ability to use 'word' programmes and input data accurately.
  • Clear personal and professional boundaries
  • Ability and willingness to undertake training to increase competency level
  • Knowledge of equality and diversity and rights
  • Motivation and commitment

Desirable

  • Knowledge/understanding of: Safeguarding, Recovery approach, The key sections of the Mental Health Act, Service user involvement, Risk management

Personal Qualities

Essential

  • Thoughtful and reflective
  • Ability to actively listen and observe
  • Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
  • Thoughtful and reflective
  • Ability to demonstrate emotional resilience and appropriate coping skills
  • Ability to undertake the required PMVA teamwork training
Person Specification

Qualifications and Training

Essential

  • Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
  • NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development.

Desirable

  • Care Certificate

Experience

Essential

  • Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
  • To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions
  • Evidence of caring and/or demonstrable interest in working within a care setting
  • Evidence of compassion and basic kindness
  • Courage - having the honesty and integrity to report mistakes

Desirable

  • Ability to demonstrate procedures/competencies to others

Knowledge

Essential

  • Excellent verbal and written communication skill
  • Able to work on own initiative
  • Able to participate and work as part of a team
  • Demonstrate well developed interpersonal skills
  • Basic computer skills, ability to use 'word' programmes and input data accurately.
  • Clear personal and professional boundaries
  • Ability and willingness to undertake training to increase competency level
  • Knowledge of equality and diversity and rights
  • Motivation and commitment

Desirable

  • Knowledge/understanding of: Safeguarding, Recovery approach, The key sections of the Mental Health Act, Service user involvement, Risk management

Personal Qualities

Essential

  • Thoughtful and reflective
  • Ability to actively listen and observe
  • Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
  • Thoughtful and reflective
  • Ability to demonstrate emotional resilience and appropriate coping skills
  • Ability to undertake the required PMVA teamwork training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West London NHS Trust

Address

Broadmoor Hospital

Crowthorne

RG45 7ET


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Broadmoor Hospital

Crowthorne

RG45 7ET


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment and Retention Manager

Kayode Idris

k.idris@nhs.net

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Per Annum Inclusive of Allowances

Contract

Permanent

Working pattern

Full-time

Reference number

222-HSS-BM-BULK-HCF-A

Job locations

Broadmoor Hospital

Crowthorne

RG45 7ET


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