West London NHS Trust

Support Time and Recovery Worker (STR)

The closing date is 12 August 2025

Job summary

This is an exciting opportunity to join the Early Intervention for Psychosis (EIP) team in the London Borough of Ealing.

We are looking for a highly motivated individual with a proven experience of working in a community based setting. You will be responsible for the delivery of care to an allocated caseload of service users, experiencing, or recovering from first-episode psychosis.

You will provide direct support to service users and carers, guided by the principles of Early Intervention Services. Support which is collaborative, holistic and recovery focused.

You will work as part of a multi-disciplinary Team, working in partnership with a range of stakeholders inside and outside of the Trust.

Main duties of the job

The post holder will be required:

1. To work within the multi-disciplinary team structure of the Early Intervention in Psychosis Team (EIS).

2. To support and work alongside Care Co-ordinators and other team members to assess, plan, implement and evaluate individual programmes of care.

3. To provide Support, give Time to an allocated group of service users, promoting Recovery and maintaining them in the community environment.

4. To make a valuable contribution to multi-disciplinary team assessments and the formulation and implementation of MDT care plans.

5. To maintain a high standard of care, ensuring that the quality of care provided is continually informed by the best evidence-based practice.

Key Result Areas & Performance:

1. To work in close liaison with the other members of the multi-disciplinary EIS.

2. To maximise direct contact with EIS service users and their families/friends and through liaison with other statutory and non-statutory services

3. The central requirement is that the STaR worker will have a willingness to work in a flexible manner and to take on tasks not usually in the remit of any particular discipline. These tasks will be determined by the needs of the individual patient/client e.g. helping with budgeting, shopping, support to access social activities, confidence building.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

222-EAL-018

Job locations

Cherington House

Hanwell

W7 3HL


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

  • NVQ3 or equivalent with relevance to post.
  • GCSE or equivalent in verbal and written English and maths
  • Basic computer skills

Experience

Essential

  • Experience of mental health services (eg. as a worker or service user/ carer).
  • Experience of sustained previous employment.
  • Experience of facilitating therapeutic or social group

Desirable

  • Experience of working in a multi-disciplinary setting
  • Working with Children and Young People
  • Working with people with psychosis

Knowledge

Essential

  • Understanding of the therapeutic relationship
  • Understanding psycho-social-economic and environmental factors of mental health

Desirable

  • Knowledge of welfare and benefit processes
  • Knowledge of supporting carers and families.
  • Knowledge of community resources and activities for mental health
Person Specification

Qualifications

Essential

  • NVQ3 or equivalent with relevance to post.
  • GCSE or equivalent in verbal and written English and maths
  • Basic computer skills

Experience

Essential

  • Experience of mental health services (eg. as a worker or service user/ carer).
  • Experience of sustained previous employment.
  • Experience of facilitating therapeutic or social group

Desirable

  • Experience of working in a multi-disciplinary setting
  • Working with Children and Young People
  • Working with people with psychosis

Knowledge

Essential

  • Understanding of the therapeutic relationship
  • Understanding psycho-social-economic and environmental factors of mental health

Desirable

  • Knowledge of welfare and benefit processes
  • Knowledge of supporting carers and families.
  • Knowledge of community resources and activities for mental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West London NHS Trust

Address

Cherington House

Hanwell

W7 3HL


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Cherington House

Hanwell

W7 3HL


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Georgiana Smith

georgiana.smith2@nhs.net

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

222-EAL-018

Job locations

Cherington House

Hanwell

W7 3HL


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