West London NHS Trust

Ward Administrator

The closing date is 30 June 2025

Job summary

An exciting opportunity has arisen at Broadmoor High Secure Hospital for a full-time position as Ward Administrator on Sandown Ward.

We are looking for a highly motivated individual who works well under pressure. This role is exceptionally busy and we are looking for an individual with excellent communication skills, a solid understanding of Microsoft Office packages, high level organisational skills and an ability to manage and prioritise their own workload to meet agreed deadlines and competing priorities. Above all you will be motivated and hard working with an ability to work as part of our core team. Due to the nature of the work confidentiality is of great importance.

Main duties of the job

Your duties will include working closely with the Ward Clinical Nurse Manager and liaising with both internal staff and external agencies. You will have a good standard of general education and be proficient in the use of Microsoft software. You will need to be organised and have excellent communication skills. The ability to work using your own initiative as well as being a team player is essential, so too are excellent interpersonal skills.

About us

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We'rerated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

222-HSS-BM-236

Job locations

Broadmoor Hospital

Crowthorne

RG45 7ET


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

Person Specification

Qualificstions

Essential

  • Good standard of general education to at least GCSE or equivalent in English and Maths
  • Proficient in the use of Microsoft software
  • Ability to work within a Multidisciplinary Team.
  • Ability to work autonomously using own initiative.

Desirable

  • Shorthand / speedwriting

Experience

Essential

  • Administrative experience
  • Experience of using Microsoft Word and Excel
  • Minute taking

Desirable

  • Experience in dealing with mentally ill patients
  • Previous experience within an NHS or Secure setting

Knowledge/skills

Essential

  • Basic knowledge of the Data Protection Act and GDPR
  • Basic knowledge of the Freedom of Information Act
  • Effective Time Management techniques

Desirable

  • Understanding of mental health issues
Person Specification

Qualificstions

Essential

  • Good standard of general education to at least GCSE or equivalent in English and Maths
  • Proficient in the use of Microsoft software
  • Ability to work within a Multidisciplinary Team.
  • Ability to work autonomously using own initiative.

Desirable

  • Shorthand / speedwriting

Experience

Essential

  • Administrative experience
  • Experience of using Microsoft Word and Excel
  • Minute taking

Desirable

  • Experience in dealing with mentally ill patients
  • Previous experience within an NHS or Secure setting

Knowledge/skills

Essential

  • Basic knowledge of the Data Protection Act and GDPR
  • Basic knowledge of the Freedom of Information Act
  • Effective Time Management techniques

Desirable

  • Understanding of mental health issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West London NHS Trust

Address

Broadmoor Hospital

Crowthorne

RG45 7ET


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Broadmoor Hospital

Crowthorne

RG45 7ET


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Head of Administration

Emma Moore

Emma.Moore94@nhs.net

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

222-HSS-BM-236

Job locations

Broadmoor Hospital

Crowthorne

RG45 7ET


Supporting documents

Privacy notice

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