West London NHS Trust

Senior Crisis Care Nurse

The closing date is 25 June 2025

Job summary

We currently have a 12-month secondment opportunity for a Senior Practitioner (Band 7) in our Crisis, Assessment & Treatment Team in Ealing.

As a Senior Practitioner, you will gain a variety of experience as a key member of the community healthcare team and be part of a multi-disciplinary service that other teams call on for help. Working in this service places you on the frontline of community mental health service and will enable you to respond to a variety of clinical needs at short notice.

Our goal is to develop highly motivated, professional staff who will work in partnership with patients. As a service we want to promote and encourage positive community relationships. We believe in embracing the expertise of our staff and making a difference to the lives of our patients.

This leadership role in CATT consists of assessments and also brief home-based treatment to people with mental health problems at risk of admission to hospital.

As a member of CATT, you will work closely with local services Single Point of Access who provide triage for every new referral to the service.

The post holder will work within a 24 hour rota system -- ensuring that a comprehensive service is provided to patients 365 days a year, an excellent interface with the Single Point of Access and other significant interfaces is maintained and robust gatekeeping at all times.

The team is fast paced and outcome focussed so a 'can do' attitude and a willingness to get stuck in are a must.

Main duties of the job

The post holder will be responsible for the assessment, co-ordination and the delivery of a high quality mental health service for patients under the care of CATT who required assessment by secondary mental health services for pathway planning, crisis intervention in the community, or gate keeping for the inpatient wards and community recovery house with the emphasis for potential providing home treatment.

The post holder will be involved in the on-going development of services, to ensure that the most relevant care pathway and care plan is devised to provide access to urgent and crisis care. They will be active in the promotion and use of evidence-based practice through the provision of clinical advice and support; acting as a role model; and providing education and training where appropriate.

They will liaise closely with carers, both statutory and non-statutory services, emergency services, and 3rd sector services. They will liaise closely with local services Single Point of Access providing rapid response to mental health crisis situations where necessary and appropriate to decrease the number of unnecessary presentations to A&E.

The post holder will also deliver supervision for junior colleagues. To work within a 24 hour 7 day a week rota system, ensuring that a comprehensive service is provided to patients and robust gatekeeping is maintained.

About us

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Ealing, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We'rerated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Details

Date posted

24 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year Per Annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

222-LS-AMHS-319

Job locations

St Bernards

Uxbridge Road

SOUTHALL

UB1 3EU


Job description

Job responsibilities

Key Result Areas & Performance:

1. To establish and maintain communication, with various individuals and groups of service users, carers and staff on complex potentially stressful topics in a range of situations.

2. To develop knowledge and practice in an area of work.

3. To promote best practice in health, safety and security.

4. To contribute to the development of services.

5. To improve quality.

6. To enable people to exercise their rights and promote their equality and diversity.

7. To assess peoples care needs when those needs are complex across their caseload.

8. To plan, deliver and evaluate care programmes to address peoples complex and changing needs.

9. To develop, sustain and evaluate partnership working with individuals, groups, communities and agencies.

10. To lead in the development of knowledge, ideas and work practice.

11. To allocate, coordinate, monitor and assess the work of groups and individuals.

12. To maintain and support the efficient use of physical and/or financial resources.

For a full breakdown, please view and read the attached Candidate Pack.

Job description

Job responsibilities

Key Result Areas & Performance:

1. To establish and maintain communication, with various individuals and groups of service users, carers and staff on complex potentially stressful topics in a range of situations.

2. To develop knowledge and practice in an area of work.

3. To promote best practice in health, safety and security.

4. To contribute to the development of services.

5. To improve quality.

6. To enable people to exercise their rights and promote their equality and diversity.

7. To assess peoples care needs when those needs are complex across their caseload.

8. To plan, deliver and evaluate care programmes to address peoples complex and changing needs.

9. To develop, sustain and evaluate partnership working with individuals, groups, communities and agencies.

10. To lead in the development of knowledge, ideas and work practice.

11. To allocate, coordinate, monitor and assess the work of groups and individuals.

12. To maintain and support the efficient use of physical and/or financial resources.

For a full breakdown, please view and read the attached Candidate Pack.

Person Specification

Qualifications

Essential

  • Registered Professional (Mental Health Nurse, Social Worker or OT).
  • Mentorship qualification.
  • Evidence of post registration further development.
  • Relevant post registration experience.

Desirable

  • Degree in Health Care related subject.
  • Qualification in psychosocial interventions in mental health.
  • KUF training

Experience

Essential

  • Post qualification experience to include appropriate experience within an acute mental health care setting and / or significant experience within community, crisis care, or liaison psychiatry.
  • Experience of working with other professions within a multi-disciplinary team
  • To understand and have experience of risk management
  • Experience of working independently

Desirable

  • Advanced Assessment Skills training
  • Experience with telephone triage within a Single Point of Access Service
  • Experience of Psychiatric Liaison services

Knowledge & Skills

Essential

  • Knowledge of relevant mental health law.
  • Knowledge of adult and children safeguarding requirements.

Desirable

  • Knowledge of RiO patient record system.
  • Accredited training in customer service

Personal Qualities

Essential

  • Ability to work under pressure
  • Punctual & Good attendance record
  • Keen to learn new skills and to share learning with others.

Desirable

  • Evidence of self-development
  • Evidence of assisting others to develop
Person Specification

Qualifications

Essential

  • Registered Professional (Mental Health Nurse, Social Worker or OT).
  • Mentorship qualification.
  • Evidence of post registration further development.
  • Relevant post registration experience.

Desirable

  • Degree in Health Care related subject.
  • Qualification in psychosocial interventions in mental health.
  • KUF training

Experience

Essential

  • Post qualification experience to include appropriate experience within an acute mental health care setting and / or significant experience within community, crisis care, or liaison psychiatry.
  • Experience of working with other professions within a multi-disciplinary team
  • To understand and have experience of risk management
  • Experience of working independently

Desirable

  • Advanced Assessment Skills training
  • Experience with telephone triage within a Single Point of Access Service
  • Experience of Psychiatric Liaison services

Knowledge & Skills

Essential

  • Knowledge of relevant mental health law.
  • Knowledge of adult and children safeguarding requirements.

Desirable

  • Knowledge of RiO patient record system.
  • Accredited training in customer service

Personal Qualities

Essential

  • Ability to work under pressure
  • Punctual & Good attendance record
  • Keen to learn new skills and to share learning with others.

Desirable

  • Evidence of self-development
  • Evidence of assisting others to develop

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

St Bernards

Uxbridge Road

SOUTHALL

UB1 3EU


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

St Bernards

Uxbridge Road

SOUTHALL

UB1 3EU


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CRHT Manager - Access and Response Teams

Mahen Beechok

mahen.beechook@westlondon.nhs.uk

Details

Date posted

24 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year Per Annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

222-LS-AMHS-319

Job locations

St Bernards

Uxbridge Road

SOUTHALL

UB1 3EU


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