Senior Support Worker

Job summary

The Transition Senior Support Worker will play a key role within the multidisciplinary team of the AMHS service, focusing on delivering expert occupational therapy support to individuals following discharge from acute mental health care. This position is dedicated to patients with frequent admissions, aiming to reduce the risk of future readmissions through comprehensive, person-centred occupational therapy interventions.

In this role, you will ensure a seamless transition into the community by providing integrated, person-centred care that upholds continuity of support. Working under the guidance of the Clinical Lead and Transition team, you will develop and implement tailored occupational therapy assessments, treatment plans, and interventions. Your approach will be solution-focused, addressing the specific needs and preferences of each individual.

You will collaborate closely with AMHS and partner agencies to deliver a holistic and coordinated care pathway. Your responsibilities will include helping service users access relevant local resources and opportunities that support their well-being and recovery. By fostering a supportive environment, you will enable individuals to engage in meaningful activities that promote choice, empowerment, and self-determination.

This role is essential in reducing readmissions and offers the opportunity to enhance your skills across healthcare, social care, and community engagement.

Main duties of the job

All interactions with service users should be underpinned with empathy and a clear understanding of the effects of disability in the areas of productivity, leisure and activities of daily living (ADL).

All interactions should be sensitive and responsive to the service users' ethnic, cultural and social background, using a range of communication and engagement skills as appropriate to the context.

To ensure that immediate concerns regarding service users are verbally reported to the relevant professionals and documented in medical/ MDT files.

Provides information, advice and guidance to service users, carers, families and other health and care professionals, and engages in personalised discussions, communicates complex or challenging information, undertakes social prescribing where required, and refers to services.

Can share and advocate for their service function and role to others.

About us

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.We're rated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.