Job summary
We are recruiting to an Associate Director in our new Borough Structure for Hammersmith and Fulham.
The post holder will have overall strategic and operational management responsibilities for the diverse portfolio of services across the borough. The portfolio includes inpatient services for Adults and Older adults, Community services including crisis assessment and home treatment team (CATT), Mental health integrated network teams (MINT), Talking Therapy, Community Rehabilitation, Early Intervention in Psychosis teams, Perinatal, Liaison Psychiatry and Older Peoples Community teams. There is also an arms length operational report of the Community Independence service.
The post holder will be expected to work alongside the Borough Clinical Director to ensure that there is a strategy and delivery plan in place for the services provided by the Trust within the Borough and that there is effective communication and collaboration between the Trust and partner agencies to improve the integration of care around neighbourhoods and communities. The delivery plan will be expected to include service delivery to agreed KPIs/quality standards, financial and workforce plans.
Main duties of the job
West London has transited to a borough structure to improve co-ordination and integration of patient care at Borough level, which will allow better alignment around collaborative working particularly with patients, Local Authority and other partners. This also aligns with NWL, London and the national direction of travel as outlined in the Darzi review.
This role offers the excellent opportunity to shape the borough in terms of strategies, management and clinical structures. We are looking for a postholder with strong operational experience and skills, an ability to move at pace, but also someone who would like to be instrumental in this significant change management
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Educated to Masters level demonstrable equivalent work experience.
- Management Qualification or equivalent experience
- Evidence of recent personal development
Experience
Essential
- Extensive management experience at a senior level within a health or social care setting across a range of settings, including community services
- Evidence of people management and maximising people/staff skills.
- Evidence of developing good relationships across a range of key stakeholders
- Evidence of leading substantial and complex change
- Experience of leading transformation projects and use of QI methodology to improve service delivery for benefit of patients
- Experience of working in fast paced environment
- Experience of managing complex information
Knowledge
Essential
- Extensive knowledge of mental healthcare systems and policy at a national strategic level
- Well-developed understanding of the role of the ICB and collaboratives
- Well-developed understanding of finance, payment for services processes and how they apply from a contractual point of view
- Well-developed knowledge of Business Intelligence
- Ability to lead data-led pieces of work supporting clear understanding of performance, productivity, quality outcomes and measures of patient and workforce experience.
- Knowledge of team development and workforce requirements
- Understanding of clinical governance framework and its application in practice
- Evidence of addressing health or workforce inequalities
Skills
Essential
- Excellent well developed and effective leadership skills
- Ability to work across the health and social care system and engage with partners to achieve cross - boundary working
- Excellent communication skills with an ability to articulate from vision to practical problem solving across all professions and at all levels
- Ability to see the bigger picture as well as the local picture at any one time.
- Ability to lead discussions on a group/ 1;1 level and with staff, service users and carers
- Excellent ambassador for the service line and Trust
- Ability to inspire others through articulation of strategic vision for change
- Ability to analyse a large volume of information and distil effectively into a concise narrative
- Ability to lead others as well as self to work systematically in a proactive way.
- Extremely well developed people and business management skills
- Ability to work without supervision within an accountability framework
- Ability to manage complex and contentious situations calmly and with compassion
Other Requirements
Essential
- Team player
- High degree of motivation and commitment to the organisation.
- Honesty and integrity
- Flexible about hours of work
- Good digital skills
- Commitment to fair access and service user empowerment
- Ability to be calm under pressure
Person Specification
Qualifications
Essential
- Educated to Masters level demonstrable equivalent work experience.
- Management Qualification or equivalent experience
- Evidence of recent personal development
Experience
Essential
- Extensive management experience at a senior level within a health or social care setting across a range of settings, including community services
- Evidence of people management and maximising people/staff skills.
- Evidence of developing good relationships across a range of key stakeholders
- Evidence of leading substantial and complex change
- Experience of leading transformation projects and use of QI methodology to improve service delivery for benefit of patients
- Experience of working in fast paced environment
- Experience of managing complex information
Knowledge
Essential
- Extensive knowledge of mental healthcare systems and policy at a national strategic level
- Well-developed understanding of the role of the ICB and collaboratives
- Well-developed understanding of finance, payment for services processes and how they apply from a contractual point of view
- Well-developed knowledge of Business Intelligence
- Ability to lead data-led pieces of work supporting clear understanding of performance, productivity, quality outcomes and measures of patient and workforce experience.
- Knowledge of team development and workforce requirements
- Understanding of clinical governance framework and its application in practice
- Evidence of addressing health or workforce inequalities
Skills
Essential
- Excellent well developed and effective leadership skills
- Ability to work across the health and social care system and engage with partners to achieve cross - boundary working
- Excellent communication skills with an ability to articulate from vision to practical problem solving across all professions and at all levels
- Ability to see the bigger picture as well as the local picture at any one time.
- Ability to lead discussions on a group/ 1;1 level and with staff, service users and carers
- Excellent ambassador for the service line and Trust
- Ability to inspire others through articulation of strategic vision for change
- Ability to analyse a large volume of information and distil effectively into a concise narrative
- Ability to lead others as well as self to work systematically in a proactive way.
- Extremely well developed people and business management skills
- Ability to work without supervision within an accountability framework
- Ability to manage complex and contentious situations calmly and with compassion
Other Requirements
Essential
- Team player
- High degree of motivation and commitment to the organisation.
- Honesty and integrity
- Flexible about hours of work
- Good digital skills
- Commitment to fair access and service user empowerment
- Ability to be calm under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
