Team Leader Porter

Job summary

A fantastic opportunity has arisen in The Broadmoor Hospital Portering & Waste Department for a Band 3 Team Leader, the successful candidate will join a highly innovative team delivering the high quality portering in an inpatient mental health setting.

This is an amazing position for someone who is driven to improve standards and the patient experience. You will be accountable for leading an in-house team of porters and will work as part of the team, being responsible for a team focused approach to the portering team on delivering all day to day operations.

The successful candidate will assist and support the existing team in working productively and safely to ensure that all operations are managed to the best possible standards with the resources available.

You will support the Portering and Waste Supervisor in providing an efficient, safe and user-based portering service in accordance with the standard operating procedures whilst adhering to all relevant Health & Safety, Hygiene, and COSHH legislation.

Main duties of the job

Portering

Lifting, handling, transportation and distribution of goods including food, mail, bedding, medication, newspapers, furniture and waste, and patient property

To ensure that confidential waste, prohibited items, confidential correspondence (e.g. medical records), valuables and financial items, medicines and medical items are handled correctly by Portering staff in accordance with Trust policies and procedures.

To deputise for the Porter and Waste Supervisor in times of absence though days off, sickness or leave

To liaise with relevant departments to ensure maintenance of Portering vehicles and equipment, ensuring weekly audit and weekend daily check documentation is completed, and any damage/defects are reported to the Porter and Waste

Supervisor

To carry out actions that are reported by the Portering Team relating to defects to vehicles/trailers, and refer issues to Transport if required

Respond to ad-hoc requests received via email or Pirana, and ensure tasks are completed in a timely manner

To allocate tasks to team members, ensuring any extra work is distributed fairly and evenly

Act as point of contact for any issues raised by team members or wards/departments within the Hospital

Ensure a full handover to the Porter and Waste Supervisor is completed at the end of each shift

Waste

To ensure safe movement, management and disposal of all waste generated in the hospital

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.