Job summary
Do you want to work in a high performing team, are you organised and do you enjoy fostering good relationships? If so, we have an exciting opportunity for a Bed Manager to join the Patient Flow Team who will be operationally based across our two inpatient units.
The post holder will be the central point for all referrals for inpatient admissions and will be working within an integrated team alongside discharge coordinator and bed management team to ensure effective patient flow which includes reducing the length of inpatient stay. They will also be responsible for ensuring comprehensive and coordinated discharge planning processes are in place including working with patients with any barriers to their discharge pathway and who are Clinically Ready for Discharge (CRFD). The post holder will also hold a key role in supporting the Acute Trust with efficient transfer once a Decision to Admit has been made to minimise any breaches.
Main duties of the job
The Patient Flow Team is the single point of access for all referrals for acute inpatient admission. The post holder will co-ordinate and manage patient flow across Adult Acute Inpatient Services (including PICU and Older Adults Services) ensuring the best quality of care for each patient. The post holder will work alongside the Team Manager and Senior Management Team to ensure effective patient flow and a quality lead service.
- Coordinating all bed requests and enable streamlined capacity management for all boroughs.
- Provide support to ensure all admissions are purposeful face to face gatekeeping happens with a consistent threshold for admission overseen by the bed management team manager.
- Ensuring compliance with the principles of the London Compact.
- Clinical System recording and managing the Waiting List and DTA function.
- Management and leadership of daily communications including leading bed management calls; ensure bed state is circulated by 5pm Monday to Friday, and out of hours to senior manager on call and senior nurse on call.
About us
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We'rerated good overall by the Care Quality Commission (CQC).
Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.
We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
Job description
Job responsibilities
- Oversight of all patients admitted across two sites including the recovery house (working alongside ECATT leads) as well as attendance at all bed management meetings.
- Point of escalation for Surge Teams, disputes in relation to bed requests.
- Central point for Out of Area Placements (OAP), ESR requests, coordinating relevant referrals and any required command calls.
- Coordinate and support planning of, outcome of and change in circumstance for expected DTAs, bed requests, planned MHAA and police S136 calls.
- Providing a consistent approach to all WL patients in regards to patient flow systems/processes and enable a seamless bed management/discharge coordination pathway.
- Support with potential breaches to reduce escalation to out of hours on call manager and minimise bed escalations from A&E.
Job description
Job responsibilities
- Oversight of all patients admitted across two sites including the recovery house (working alongside ECATT leads) as well as attendance at all bed management meetings.
- Point of escalation for Surge Teams, disputes in relation to bed requests.
- Central point for Out of Area Placements (OAP), ESR requests, coordinating relevant referrals and any required command calls.
- Coordinate and support planning of, outcome of and change in circumstance for expected DTAs, bed requests, planned MHAA and police S136 calls.
- Providing a consistent approach to all WL patients in regards to patient flow systems/processes and enable a seamless bed management/discharge coordination pathway.
- Support with potential breaches to reduce escalation to out of hours on call manager and minimise bed escalations from A&E.
Person Specification
Qualifications
Essential
- A relevant Mental Health Professional Qualification (e.g. RMN, Social Worker, OT) with an active registration.
Desirable
- Degree in Health Related subject.
- Management or leadership qualification
- Mentorship Qualification
Experience
Essential
- Minimum acute mental health experience of one-year at Deputy/Clinical Team Leader/or practitioner role Band 6.
- Demonstrable experience of working in front line clinical service and understanding of pressures and ways of working.
- Experience of working in a community mental health setting.
- Experience of NHS procedures and structures.
Desirable
- Working within a Crisis Team, Liaison Psychiatry or Inpatient Unit at B6.
- Previous experience of assessing people who present in an acute mental health crisis.
Knowledge & Skills
Essential
- n depth knowledge of mental health clinical practice and procedures.
- Detailed knowledge of national policies and strategies relating to patient flow and the skills to lead and implement these
- Existing understanding of governance framework, risk assessment, appraisal and mitigation
- Ability to prioritise and manage competing and demanding workloads, planning and delivering agreed milestones for self and for wider team.
- Influencing and negotiating skills
- Ability to provide and receive, convey and present sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
Desirable
- Knowledge of RiO patient record system.
Person Specification
Qualifications
Essential
- A relevant Mental Health Professional Qualification (e.g. RMN, Social Worker, OT) with an active registration.
Desirable
- Degree in Health Related subject.
- Management or leadership qualification
- Mentorship Qualification
Experience
Essential
- Minimum acute mental health experience of one-year at Deputy/Clinical Team Leader/or practitioner role Band 6.
- Demonstrable experience of working in front line clinical service and understanding of pressures and ways of working.
- Experience of working in a community mental health setting.
- Experience of NHS procedures and structures.
Desirable
- Working within a Crisis Team, Liaison Psychiatry or Inpatient Unit at B6.
- Previous experience of assessing people who present in an acute mental health crisis.
Knowledge & Skills
Essential
- n depth knowledge of mental health clinical practice and procedures.
- Detailed knowledge of national policies and strategies relating to patient flow and the skills to lead and implement these
- Existing understanding of governance framework, risk assessment, appraisal and mitigation
- Ability to prioritise and manage competing and demanding workloads, planning and delivering agreed milestones for self and for wider team.
- Influencing and negotiating skills
- Ability to provide and receive, convey and present sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
Desirable
- Knowledge of RiO patient record system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
