Job summary
An exciting opportunity has arisen for an experienced Healthcare Facilitator/ Phlebotomist to join our Primary Health Care team at West London Forensic Services. The post holder will cover both community clinics and inpatient areas. Due to the service requirement, you will be working part time 22 hours per week- Monday to Thursday 07.30 to 13.00.
The post involves performing venepuncture, ECGs, BP monitoring and general assistance to the practice nursing team. It also involves monitoring patients' mental and physical health, coordinating clozapine clinics and working closely with MDT to ensure the wellbeing of patients and monitoring issues.
The successful candidate will need to have good interpersonal skills, a caring attitude and good organisational skills. This is a highly responsible job, working with a team of dedicated professional staff. Previous work experience is essential and you will be expected to work on your own initiative but will be fully supported at all time.
Main duties of the job
The aims of this post are to improve the care and monitoring of all patients in West London Forensic Services who are prescribed Clozapine, Lithium, HDAT and other medications. The post holder will cover both community clinics and inpatient areas.
This involves taking performing venepuncture and ECGs, monitoring patients mental and physical health, coordinating clozapine clinics and liaising closely with patients, carers, MDT and others to ensure the wellbeing of patients and to promote the general understanding of medication and monitoring issues.
To provide a wide range of physical health monitoring and treatment services to inpatients and working with other members of the physical healthcare team to participate in health promotion initiatives, education programmes and supporting inpatient staff.
The post holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.
The post holder will carry out duties as designated by the nurse in charge and report on the patient's condition. They will maintain the orderliness, hygiene and safety of the ward environment and will be required to undertake routine clerical duties.
About us
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We'rerated good overall by the Care Quality Commission (CQC).
Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.
We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
- To undertake clinical procedures / activities with the guidance of senior team members- e.g. venepuncture, ECG, blood pressure monitoring, simple wound care, responding to medical emergencies and other tasks according to training and competencies.
- To be aware of changes in patients conditions and act appropriately, reporting findings to the nurse in charge.
- To ensure that all equipment is in safe working order, cleaned and maintained as per procedures and guidelines.
- To undertake the support role to the Practice nurse under work under their direction and supervision
- To undertake and assist in the organisation of the day to day smooth running of the clinical area, reporting in a timely manner any issues relating to the fabric or condition of the clinical environment.
- To follow all Trust policy and procedures relevant to service users care and own role.
- To engage in practice reflection through the utilisation of Clinical Supervision and reflective practice groups.
- Support and encourage service users to meet their physical healthcare needs i.e. food, hydration and personal hygiene and takes steps to address any issues that arise.
- To contribute as required to reviews of policy and procedures.
- To undertake physical healthcare checks and report and record NEWs information and advise registered nurse.
- To escort service users as required in line with Trust policy as directed by the nurse in charge.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
- To undertake clinical procedures / activities with the guidance of senior team members- e.g. venepuncture, ECG, blood pressure monitoring, simple wound care, responding to medical emergencies and other tasks according to training and competencies.
- To be aware of changes in patients conditions and act appropriately, reporting findings to the nurse in charge.
- To ensure that all equipment is in safe working order, cleaned and maintained as per procedures and guidelines.
- To undertake the support role to the Practice nurse under work under their direction and supervision
- To undertake and assist in the organisation of the day to day smooth running of the clinical area, reporting in a timely manner any issues relating to the fabric or condition of the clinical environment.
- To follow all Trust policy and procedures relevant to service users care and own role.
- To engage in practice reflection through the utilisation of Clinical Supervision and reflective practice groups.
- Support and encourage service users to meet their physical healthcare needs i.e. food, hydration and personal hygiene and takes steps to address any issues that arise.
- To contribute as required to reviews of policy and procedures.
- To undertake physical healthcare checks and report and record NEWs information and advise registered nurse.
- To escort service users as required in line with Trust policy as directed by the nurse in charge.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
- Venepuncture and ECG training
- Care Certificate
Desirable
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/ development
Experience
Essential
- Experience in Phlebotomy is essential
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- Ability to demonstrate procedures/competencies to others.
- Using EMIS/RiO
Desirable
- Experience of working with individuals who have experienced mental illness in in-patient care setting or Primary Care Health setting.
- To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions.
Skills
Essential
- Phlebotomy and ECG
- Excellent verbal and written communication skill
- Able to work on own initiative and as part of a team
- Basic computer skills, ability to use 'word' programmes and input data accurately.
Desirable
- Demonstrate well developed interpersonal skills
- Ability and willingness to undertake training to increase competency level
Knowledge
Essential
- Knowledge/understanding of: Safeguarding, Recovery approach, The key sections of the Mental Health Act, Service user involvement, Risk management
Other Requirements
Essential
- Ability to carry out all aspects of the job.
- Ability to identify tasks and delegate appropriately.
- Good at working in a team
- Thoughtful and reflective
- Ability to actively listen and observe
- Ability to undertake the required PMVA teamwork training
Desirable
- Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
- Venepuncture and ECG training
- Care Certificate
Desirable
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/ development
Experience
Essential
- Experience in Phlebotomy is essential
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- Ability to demonstrate procedures/competencies to others.
- Using EMIS/RiO
Desirable
- Experience of working with individuals who have experienced mental illness in in-patient care setting or Primary Care Health setting.
- To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions.
Skills
Essential
- Phlebotomy and ECG
- Excellent verbal and written communication skill
- Able to work on own initiative and as part of a team
- Basic computer skills, ability to use 'word' programmes and input data accurately.
Desirable
- Demonstrate well developed interpersonal skills
- Ability and willingness to undertake training to increase competency level
Knowledge
Essential
- Knowledge/understanding of: Safeguarding, Recovery approach, The key sections of the Mental Health Act, Service user involvement, Risk management
Other Requirements
Essential
- Ability to carry out all aspects of the job.
- Ability to identify tasks and delegate appropriately.
- Good at working in a team
- Thoughtful and reflective
- Ability to actively listen and observe
- Ability to undertake the required PMVA teamwork training
Desirable
- Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
