Job summary
Whittington Health NHS Trust is seeking an exceptional, visionary and values driven Deputy Chief Nurse to join our Nursing and Patient Experience Directorate on a 12 month fixed term basis.
This crucial senior leadership role supports the Chief Nurse & Director of Allied Health Professionals in delivering safe, compassionate, high quality care across our integrated acute and community services. We are looking for a leader who is committed to excellence, passionate about professional standards, and ready to influence care outcomes for the diverse population we serve.
You will bring:o Significant senior nursing leadership experience at divisional/organisation level across acute and community settings.o Experience leading large teams, managing budgets, and delivering organisational change.o A deep understanding of quality governance, patient safety, risk, and assurance frameworks.o Strong communication, influencing and relationship building skills across all professional groups.
Whittington Health is an integrated care organisation with a strong reputation for delivering safe, personal, and coordinated care. You will be part of a senior leadership team with a clear focus on quality, improvement and equity. This fixed term opportunity is ideal for experienced senior leaders seeking to broaden their portfolio or prepare for a future Chief Nurse role.
Main duties of the job
Reporting to the Chief Nurse and Director of Allied Health Professionals, the post holder will provide nursing and midwifery leadership ensuring patients, and the population we serve, are safe, cared for and listened to.
The post holder's principle responsibilities will be to:
o Deputise for the Chief Nurse across the full portfolio of the Director's responsibility in their absence and act in his/her place as required including representation at Trust Board level and meetings external to the Trust
o Support the Chief Nurse to provide professional visible leadership across the organisation to ensure that senior staff understand the contribution required of them to meet professional nursing and midwifery standards and Trust objectives
o With the Chief Nurse, Assistant Chief Nurse and Associate Directors of Nursing & Midwifery (ADON/M), provide professional leadership to foster a culture of professionalism, compassion excellence and quality improvement, in all aspects of delivery of patient care.
o Support the Chief Nurse in the setting and monitoring of nursing and midwifery staffing levels, skill mix and care contact time across the organisation relating these to patient dependence to ensure effective use of the nursing and midwifery workforce
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Leadership and Professional Responsibilities Promote a culture which focuses on the provision of high quality, compassionate, safe, effective care and continuous improvement which allows staff to maximise their potential and is underpinned by honest, open communication. Lead the trusts team of nurses and midwives to ensure systems and processes are in place to assure the Chief Nurse on all issues related to nursing and midwifery workforce planning, professional nursing governance, education, practice development and policy development. Work in partnership with professional and managerial colleagues to ensure the continued improvement of patient care and safety. Develop and implement systems to assure and improve the quality of nursing and midwifery care, ensuring that appropriate processes and systems are implemented to monitor quality and outcomes. Ensure that systems are in place to monitor the registration of nurses and midwives and be the trust contact for all NMC issues. Ensure that all issues relating to unsafe and poor quality practice of nurses and midwives are identified and addressed. Provide professional advice, guidance and support to ICSU directors, and Service Managers through the Associate Directors of Nursing and Midwifery Work in partnership with the trusts Assistant Chief Nurse for Education to lead the modernisation of nursing and midwifery roles and practice, ensuring that roles provide value for money and benefit to the organization.
Provide professional leadership in partnership with the ICSU Associate Directors of Nursing and Midwifery (ADON/M) to the trusts Consultant Nurses and Midwives, participating in their appraisal process with the relevant ADON/M
Take an active role in the development of partnership working across patient pathways with local organisations and agencies, both NHS and non-NHS
Ensure that appropriate reports on the monitoring of quality and outcomes measures of care are produced
Ensure that quality improvement methodology becomes embedded into nursing, midwifery and AHP practice in the organisation
Provide leadership to staff in the ICSUs to ensure systems and processes are in place to continuously listen to and learn from patient/client views and experiences and enhance the experience of users of the Trusts services
Develop partnerships with Health Watch groups and other community groups to develop strategies and processes to learn from patient/user experience
Provide regular reports to ICSU boards and the Trust Board through the Quality Assurance Committee which outlines the main themes and trends from complaints, PALs, incidents and claims cases and identifies key learning for the ICSUs and Trust Develop processes for the development and monitoring of actions/action plans emanating from complaints, PALs and Claims at ICSU level and identify those areas that have Trust wide implications for learning and change of behaviour Along with Executive Directors and Operational Directors, participate in the Gold on Call Rota acting as the Trust senior responsible officer out of hours for all unexpected issues and incidents
Financial Management Manage services within his/her control to ensure that budgets are adhered to and that end of year targets are met In collaboration with finance and human resources, lead on the management of non-medical bank and agency spend Ensure that all expenditure within control provides value for money and that financial targets are met Contribute to the development and delivery and quality impact of cost improvement plans that meet the trusts financial targets while maintaining safe and high-quality services Provide clear and strategic leadership in partnership with ADON/M to ensure an appropriate mix of a skilled and motivated nursing and midwifery workforce to provide safe standards of care Participate in contract and service level negotiations in relation to quality issues
Quality Governance Contribute to the Trusts corporate and quality governance processes to ensure the implementation of the Trust integrated governance framework that assures safe and effective care for patients and clients and complies with public sector values and codes of conduct and accountability Support the ADON/M to develop quality governance assurance processes for clinical care and fort professional standards within their ICSU Develop and establish processes and systems which provide ward/team to board assurance on patient care, experience and safety Work collaboratively with ICSU Directors, and Service Managers, ADON/M to ensure systems are in place to ensure all statutory nursing and midwifery requirements are being met Ensure systems are in place to ensure nursing and midwifery and policies are evidence based, relevant and current Contribute to the development of policies for the effective management of agency and bank nursing across the Trust Further develop the nursing and midwifery quality indicators dashboard for nursing and midwifery professions which encourages a culture where nurses and midwives can accept ownership, accountability and responsibility for the care and service they provide
Job description
Job responsibilities
Leadership and Professional Responsibilities Promote a culture which focuses on the provision of high quality, compassionate, safe, effective care and continuous improvement which allows staff to maximise their potential and is underpinned by honest, open communication. Lead the trusts team of nurses and midwives to ensure systems and processes are in place to assure the Chief Nurse on all issues related to nursing and midwifery workforce planning, professional nursing governance, education, practice development and policy development. Work in partnership with professional and managerial colleagues to ensure the continued improvement of patient care and safety. Develop and implement systems to assure and improve the quality of nursing and midwifery care, ensuring that appropriate processes and systems are implemented to monitor quality and outcomes. Ensure that systems are in place to monitor the registration of nurses and midwives and be the trust contact for all NMC issues. Ensure that all issues relating to unsafe and poor quality practice of nurses and midwives are identified and addressed. Provide professional advice, guidance and support to ICSU directors, and Service Managers through the Associate Directors of Nursing and Midwifery Work in partnership with the trusts Assistant Chief Nurse for Education to lead the modernisation of nursing and midwifery roles and practice, ensuring that roles provide value for money and benefit to the organization.
Provide professional leadership in partnership with the ICSU Associate Directors of Nursing and Midwifery (ADON/M) to the trusts Consultant Nurses and Midwives, participating in their appraisal process with the relevant ADON/M
Take an active role in the development of partnership working across patient pathways with local organisations and agencies, both NHS and non-NHS
Ensure that appropriate reports on the monitoring of quality and outcomes measures of care are produced
Ensure that quality improvement methodology becomes embedded into nursing, midwifery and AHP practice in the organisation
Provide leadership to staff in the ICSUs to ensure systems and processes are in place to continuously listen to and learn from patient/client views and experiences and enhance the experience of users of the Trusts services
Develop partnerships with Health Watch groups and other community groups to develop strategies and processes to learn from patient/user experience
Provide regular reports to ICSU boards and the Trust Board through the Quality Assurance Committee which outlines the main themes and trends from complaints, PALs, incidents and claims cases and identifies key learning for the ICSUs and Trust Develop processes for the development and monitoring of actions/action plans emanating from complaints, PALs and Claims at ICSU level and identify those areas that have Trust wide implications for learning and change of behaviour Along with Executive Directors and Operational Directors, participate in the Gold on Call Rota acting as the Trust senior responsible officer out of hours for all unexpected issues and incidents
Financial Management Manage services within his/her control to ensure that budgets are adhered to and that end of year targets are met In collaboration with finance and human resources, lead on the management of non-medical bank and agency spend Ensure that all expenditure within control provides value for money and that financial targets are met Contribute to the development and delivery and quality impact of cost improvement plans that meet the trusts financial targets while maintaining safe and high-quality services Provide clear and strategic leadership in partnership with ADON/M to ensure an appropriate mix of a skilled and motivated nursing and midwifery workforce to provide safe standards of care Participate in contract and service level negotiations in relation to quality issues
Quality Governance Contribute to the Trusts corporate and quality governance processes to ensure the implementation of the Trust integrated governance framework that assures safe and effective care for patients and clients and complies with public sector values and codes of conduct and accountability Support the ADON/M to develop quality governance assurance processes for clinical care and fort professional standards within their ICSU Develop and establish processes and systems which provide ward/team to board assurance on patient care, experience and safety Work collaboratively with ICSU Directors, and Service Managers, ADON/M to ensure systems are in place to ensure all statutory nursing and midwifery requirements are being met Ensure systems are in place to ensure nursing and midwifery and policies are evidence based, relevant and current Contribute to the development of policies for the effective management of agency and bank nursing across the Trust Further develop the nursing and midwifery quality indicators dashboard for nursing and midwifery professions which encourages a culture where nurses and midwives can accept ownership, accountability and responsibility for the care and service they provide
Person Specification
Qualifications
Essential
- Registered and practising nurse with current NMC registration
- Degree/management qualification or equivalent
- Educated to post graduate Masters level
- Recognised leadership development
- Evidence of further professional development/professional qualification
Desirable
- Registered Midwife
- Post graduate management qualification
Experience
Essential
- A significant period of senior nurse management in a health care environment, of which a number should have at divisional management level or equivalent, this should be across hospital and community health care settings
- Experience of managing a team and budgets
- Experience of multi-agency working
- Experience of working with patients/service users to improve their experience
- Experience of implementing safety/quality initiatives and service improvement projects
- Experience of effective workforce planning
- Experience of carrying out complex internal investigations
- .Experience of producing and presenting papers for and to trust board and external committees
Desirable
- Experience of implementing and leading significant change projects at corporate level
- Experience of providing advice on complex professional issues to executive/non-executive colleagues and external stakeholders
- Experience of offering senior guidance on an on-call basis
Skills
Essential
- Ability to work collaboratively across the health and education economies and take an outward facing approach
- Ability to build relationships of mutual trust with all staff groups especially with clinical and professional staff
- Understanding of quality governance issues and the broader risk management agenda
- Able to demonstrate sound judgment
- Excellent verbal and written communications skills
- Ability to understand complex clinical environments
- Able to build sound working relationships with external agencies and organisations
- Ability to understand the long term or widespread implications of decisions in managing others, has an approach which is both inclusive and developmental
- Ability to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits
- The ability to express oneself clearly both orally and in writing
- Examples of where they have ensured that local people, staff and other agencies are involved in shaping the health modernisation agenda
- Communicates the vision and brings it alive - describes what the future needs to look like in terms of service and quality improvement
- Able to take conscious steps to manage self under pressure, creating time for reflection and support for self and others
Desirable
- Uses a range of influencing strategies to bring about change and modernisation of services
Qualities and Knowledge
Essential
- Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare
- Inspirational, visionary and creative leader
- Team player, sensitive to organisational tensions
- Ability to achieve change through others
- Self-motivated and well organised
- Committed to equality of opportunity for patients and staff
- Expert knowledge of nursing science and advanced development of theories to support nursing practice and development
- Advanced knowledge of patient experience and factors affecting the engagement and satisfaction of patients using hospital and community services
Desirable
- Advanced knowledge of nursing theory
Person Specification
Qualifications
Essential
- Registered and practising nurse with current NMC registration
- Degree/management qualification or equivalent
- Educated to post graduate Masters level
- Recognised leadership development
- Evidence of further professional development/professional qualification
Desirable
- Registered Midwife
- Post graduate management qualification
Experience
Essential
- A significant period of senior nurse management in a health care environment, of which a number should have at divisional management level or equivalent, this should be across hospital and community health care settings
- Experience of managing a team and budgets
- Experience of multi-agency working
- Experience of working with patients/service users to improve their experience
- Experience of implementing safety/quality initiatives and service improvement projects
- Experience of effective workforce planning
- Experience of carrying out complex internal investigations
- .Experience of producing and presenting papers for and to trust board and external committees
Desirable
- Experience of implementing and leading significant change projects at corporate level
- Experience of providing advice on complex professional issues to executive/non-executive colleagues and external stakeholders
- Experience of offering senior guidance on an on-call basis
Skills
Essential
- Ability to work collaboratively across the health and education economies and take an outward facing approach
- Ability to build relationships of mutual trust with all staff groups especially with clinical and professional staff
- Understanding of quality governance issues and the broader risk management agenda
- Able to demonstrate sound judgment
- Excellent verbal and written communications skills
- Ability to understand complex clinical environments
- Able to build sound working relationships with external agencies and organisations
- Ability to understand the long term or widespread implications of decisions in managing others, has an approach which is both inclusive and developmental
- Ability to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits
- The ability to express oneself clearly both orally and in writing
- Examples of where they have ensured that local people, staff and other agencies are involved in shaping the health modernisation agenda
- Communicates the vision and brings it alive - describes what the future needs to look like in terms of service and quality improvement
- Able to take conscious steps to manage self under pressure, creating time for reflection and support for self and others
Desirable
- Uses a range of influencing strategies to bring about change and modernisation of services
Qualities and Knowledge
Essential
- Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare
- Inspirational, visionary and creative leader
- Team player, sensitive to organisational tensions
- Ability to achieve change through others
- Self-motivated and well organised
- Committed to equality of opportunity for patients and staff
- Expert knowledge of nursing science and advanced development of theories to support nursing practice and development
- Advanced knowledge of patient experience and factors affecting the engagement and satisfaction of patients using hospital and community services
Desirable
- Advanced knowledge of nursing theory
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
