Job summary
The Project Manager will play a pivotal role in delivering the Start Well programme, which aims to transform maternity, neonatal, and paediatric services across North Central London to ensure every child has the best start in life.
Reporting to the Programme Manager, the post holder will manage defined projects and workstreams within the programme, ensuring they are well-organised, delivered on time, and achieve agreed outcomes.
Main duties of the job
Coordinate project activities, including scheduling, resource planning, and stakeholder engagement.
Monitor progress, manage risks and issues, and escalate concerns appropriately.
Prepare reports, presentations, and updates for programme boards and stakeholders.
Support the development and implementation of new models of care and service pathways.
Facilitate workshops and meetings with clinical and operational teams to gather input and drive consensus.
Ensure compliance with governance processes and maintain accurate project documentation.
Contribute to benefits tracking and evaluation to demonstrate value for money and improved outcomes.
About us
Whittington Health aims to help local people live longer and healthier lives by providing safe, personal, coordinated care for the community we serve.
We provide hospital and community care services to 500,000 people living in Islington and Haringey as well as other London boroughs including Barnet, Enfield, Camden and Hackney. As one organisation providing both hospital and community services, we are known as an 'integrated care organisation'.
The Start Well programme represents a major reconfiguration of maternity, neonatal, and paediatric surgical services across North Central London (NCL), following a strategic commissioning process that spanned over three years. In March 2025, the NCL Integrated Care Board (ICB) and NHS England Specialised Commissioning approved the eventual closure of the maternity and neonatal unit at the Royal Free Hospital and the birthing suites at Edgware Birth Centre. This decision marks a significant milestone in the region's healthcare transformation, positioning NCL as a leader in post[1]COVID system reconfiguration.
Job description
Job responsibilities
Coordinate project activities, including scheduling, resource planning, and stakeholder engagement.
Monitor progress, manage risks and issues, and escalate concerns appropriately.
Prepare reports, presentations, and updates for programme boards and stakeholders.
Support the development and implementation of new models of care and service pathways.
Facilitate workshops and meetings with clinical and operational teams to gather input and drive consensus.
Ensure compliance with governance processes and maintain accurate project documentation.
Contribute to benefits tracking and evaluation to demonstrate value for money and improved outcomes.
Project Management
Support the programme team and director in the delivery of project plans, undertaking and allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
Pro-actively manage stakeholders, respond to, and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
Responsible for the planning and organisation of numerous events/meetings. Ensuring
communication tools are used to their maximum value for circulating the minutes, agenda, and presentations in a timely manner.
Demonstrate effective stakeholder management across different departments and at all levels.
Ensure that the projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of NHS.
Responsible for planning and organising a wide range of highly complex activities, including
stakeholder management, clinical expert groups and project governance groups
Responsible for the development of systems and performance analytics to manage and report on the progress of the project to key groups such as the Programme Board and Implementation Leadership Group
Responsible for the analysis and interpretation of a range of information and its presentation to a wide variety of stakeholders.
Job description
Job responsibilities
Coordinate project activities, including scheduling, resource planning, and stakeholder engagement.
Monitor progress, manage risks and issues, and escalate concerns appropriately.
Prepare reports, presentations, and updates for programme boards and stakeholders.
Support the development and implementation of new models of care and service pathways.
Facilitate workshops and meetings with clinical and operational teams to gather input and drive consensus.
Ensure compliance with governance processes and maintain accurate project documentation.
Contribute to benefits tracking and evaluation to demonstrate value for money and improved outcomes.
Project Management
Support the programme team and director in the delivery of project plans, undertaking and allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
Pro-actively manage stakeholders, respond to, and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
Responsible for the planning and organisation of numerous events/meetings. Ensuring
communication tools are used to their maximum value for circulating the minutes, agenda, and presentations in a timely manner.
Demonstrate effective stakeholder management across different departments and at all levels.
Ensure that the projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of NHS.
Responsible for planning and organising a wide range of highly complex activities, including
stakeholder management, clinical expert groups and project governance groups
Responsible for the development of systems and performance analytics to manage and report on the progress of the project to key groups such as the Programme Board and Implementation Leadership Group
Responsible for the analysis and interpretation of a range of information and its presentation to a wide variety of stakeholders.
Person Specification
Knowledge & Qualifications
Essential
- Degree level or equivalent experience
- Project management qualification
- Evidence of continued professional development
- Understanding of the health and care system and service transformation
Desirable
- Knowledge of Start Well scope
Work Experience
Essential
- Coordinating projects in complex, multi stakeholder environments (matrix working)
- Risk, issue and dependency management (RAID), project reporting
- Preparing briefing papers, board updates and presentations
- Service redesign / improvement projects within healthcare
Desirable
- Monitoring project budgets and supporting benefits tracking (value for money)
- Working across trusts/ICB partners (e.g., Whittington, UCLH, RFL)
Skills & Knowledge
Essential
- Analyse complex information, develop options and make recommendations
- Planning and organisation over short/medium time frames; adjust plans/resource
- Stakeholder engagement: present complex/sensitive information and negotiate
- Proficiency with project tools (e.g., MS Project/SharePoint) and MS Office
- Knowledge of programme/project governance; equality, diversity and inclusion
Person Specification
Knowledge & Qualifications
Essential
- Degree level or equivalent experience
- Project management qualification
- Evidence of continued professional development
- Understanding of the health and care system and service transformation
Desirable
- Knowledge of Start Well scope
Work Experience
Essential
- Coordinating projects in complex, multi stakeholder environments (matrix working)
- Risk, issue and dependency management (RAID), project reporting
- Preparing briefing papers, board updates and presentations
- Service redesign / improvement projects within healthcare
Desirable
- Monitoring project budgets and supporting benefits tracking (value for money)
- Working across trusts/ICB partners (e.g., Whittington, UCLH, RFL)
Skills & Knowledge
Essential
- Analyse complex information, develop options and make recommendations
- Planning and organisation over short/medium time frames; adjust plans/resource
- Stakeholder engagement: present complex/sensitive information and negotiate
- Proficiency with project tools (e.g., MS Project/SharePoint) and MS Office
- Knowledge of programme/project governance; equality, diversity and inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).