Whittington Hospital NHS Trust

CHC Service Manager

The closing date is 03 November 2025

Job summary

CHC Service Manager - Band 8b

This is an exciting opportunity in Whittington Health Adult Community Services, who are rated by CQC as Outstanding in 2020. We are looking for a candidate who will bring an enthusiasm and commitment to improving patient care across Islington/Haringey and an inclusive leadership style in line with our Trust values.

The successful leader will be responsible for bringing together our Continuing Healthcare Team who work proactively to support the commissioning of care for patients with complex needs who may require assessment and treatment outside of mainstream services.

The post holder would be providing clinical leadership and operational management to the team, ensuring that all interventions are in line with best clinical practice, and that standards are completed within established timescales.

Main duties of the job

  • The post holder will be strategically, operationally and financially accountable to the Director of Operations for the development and delivery of the NHS Continuing Healthcare agenda through ensuring that the NHS Continuing Healthcare and Funded Nursing Care processes for the different care groups are managed and met.
  • To ensure the development, provision and maintenance of high-quality services commensurate with the mission and aims of Whittington Health.
  • To contribute fully to the senior management team with additional specific service management and professional responsibility within the ACS ICSU
  • To be accountable for the delivery of the Continuing Healthcare service. This will include ensuring clinical standards of practice, advising or leading on recruitment and retention of staff in the team, and giving professional advice to other service managers.
  • Ensuring compliance with all legal, regulatory and best practice guidelines - risks are proactively managed and issues identified, investigated and resolved.Conduct care audits - monitor standards of the care packages being commissioned and take corrective action where appropriate.
  • To provide specialist training, support and education to other health professionals in CHC, FNC,PHB and within the post holders area of specialism.
  • To coordinate and ensure the delivery of ongoing training for all staff members under your management and or supervision and to ensure equity and opportunity of access to training

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

For more information, please access the following link: https://www.whittington.nhs.uk/

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£72,921 to £83,362 a year Per Annum Including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-3464

Job locations

Continuing Healthcare

222 Upper Street

London

N1 1XR


Job description

Job responsibilities

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

Job description

Job responsibilities

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

Person Specification

Education / Qualifications

Essential

  • Registered Nurse Level 1
  • Evidence of continuous professional clinical development
  • Educated to degree or masters or equivalent experience at senior level

Skills & Abilities

Essential

  • Financial: Good understanding of budget involved in budget setting and working knowledge of financial processes
  • Understanding of appeals and retrospective cases
  • Able to lead team in scrutinizing their work when brought to panel for ratification
  • Abel to advise and direct nurses in writing up reports to reflect their findings using DSTs and 4 key indicators

Desirable

  • Working knowledge of needs portrayal documents

Knowledge & Experience

Essential

  • Relevant experience working in an organisation providing health, social, public or related services
  • Experience in collabo rating with a varied group of stake holders
  • Experience of commissioning healthcare or related services

Personal Qualities

Essential

  • Self motivated
  • Excellent communication skills & organisational skills
  • Excellent IT skills
Person Specification

Education / Qualifications

Essential

  • Registered Nurse Level 1
  • Evidence of continuous professional clinical development
  • Educated to degree or masters or equivalent experience at senior level

Skills & Abilities

Essential

  • Financial: Good understanding of budget involved in budget setting and working knowledge of financial processes
  • Understanding of appeals and retrospective cases
  • Able to lead team in scrutinizing their work when brought to panel for ratification
  • Abel to advise and direct nurses in writing up reports to reflect their findings using DSTs and 4 key indicators

Desirable

  • Working knowledge of needs portrayal documents

Knowledge & Experience

Essential

  • Relevant experience working in an organisation providing health, social, public or related services
  • Experience in collabo rating with a varied group of stake holders
  • Experience of commissioning healthcare or related services

Personal Qualities

Essential

  • Self motivated
  • Excellent communication skills & organisational skills
  • Excellent IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Continuing Healthcare

222 Upper Street

London

N1 1XR


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Whittington Hospital NHS Trust

Address

Continuing Healthcare

222 Upper Street

London

N1 1XR


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director of Nursing & Islington Lead

Betty Njuguna

bnjuguna@nhs.net

07442410967

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£72,921 to £83,362 a year Per Annum Including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-3464

Job locations

Continuing Healthcare

222 Upper Street

London

N1 1XR


Supporting documents

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