Job summary
As a Domestic you will work within the Facilities team which provides an appropriate environment for patient care.
Duties include general cleaning, deep cleaning and the preparation and presentation of patients' meals and drinks.
You will be allocated duties from the key tasks listed below and will be expected to demonstrate a flexible attitude to work, to meet the needs of service delivery to the patients within Healthcare premises.
Please see the Job Description and Person Specification for further details.
Main duties of the job
To be fully trained and compliant you will be required to support and deliver the processes within your area of work
Flexibility to work in any area of the hospital as and when required
To complete Datix incident forms as and when required
To be able to communicate appropriately and professional through- radios, phones and emails
Occasional exposure to distressing circumstances or deaths on the ward, which will require discretion and empathy
To be fully compliant in all training and updates and manage your own on-line training
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
GENERAL CLEANING DUTIES
Working within allocated areas, including cleaning of toilets and bathrooms on a daily basis
Vacuuming, dusting, cleaning of surfaces and mopping of floors to meet the NHS National Standards of Cleanliness 2021
Within designated areas the cleaning of beds and in some areas re-making with clean linen
To safely manage and collect clinical and non-clinical waste and bagged soiled linen and take it to the designated collection point in accordance with policy and notify supervisor if waste segregation is not in accordance with policy
To meet NHS National Standards of Cleanliness 2021 audit requirements ensuring remedial action is taken to address any shortfall in standards, fill out and sign off checklists to show that specific areas, such as toilets and bathrooms have been cleaned and in the correct time frame.
Deep cleaning of floors and hospital areas throughout the year.
WARD MEAL & DRINKS SERVICE
Preparation, service and clearing up of patients food and drinks, as required and in compliance with Trust policy and legal requirements. This includes use of a tablet
Recording of food wastage at the end of food service
Reporting of failure of any food related equipment
Serving of beverages to patients, with attention given to the presentation
Clearing up after the patient food service
Cleaning kitchen and dining room areas, washing crockery, cutlery, etc. and clean all equipment, cupboards, work tops and flooring, linked to the food services
Reporting any faults in equipment or building fabric to your supervisor.
Please see the Job Description and Person Specification for further details.
Job description
Job responsibilities
GENERAL CLEANING DUTIES
Working within allocated areas, including cleaning of toilets and bathrooms on a daily basis
Vacuuming, dusting, cleaning of surfaces and mopping of floors to meet the NHS National Standards of Cleanliness 2021
Within designated areas the cleaning of beds and in some areas re-making with clean linen
To safely manage and collect clinical and non-clinical waste and bagged soiled linen and take it to the designated collection point in accordance with policy and notify supervisor if waste segregation is not in accordance with policy
To meet NHS National Standards of Cleanliness 2021 audit requirements ensuring remedial action is taken to address any shortfall in standards, fill out and sign off checklists to show that specific areas, such as toilets and bathrooms have been cleaned and in the correct time frame.
Deep cleaning of floors and hospital areas throughout the year.
WARD MEAL & DRINKS SERVICE
Preparation, service and clearing up of patients food and drinks, as required and in compliance with Trust policy and legal requirements. This includes use of a tablet
Recording of food wastage at the end of food service
Reporting of failure of any food related equipment
Serving of beverages to patients, with attention given to the presentation
Clearing up after the patient food service
Cleaning kitchen and dining room areas, washing crockery, cutlery, etc. and clean all equipment, cupboards, work tops and flooring, linked to the food services
Reporting any faults in equipment or building fabric to your supervisor.
Please see the Job Description and Person Specification for further details.
Person Specification
Education / Qualifications
Essential
- Basic Education - Reading and writing plus basic numeric skills
Desirable
- Basic Food Hygiene Certificate (Training provided by the Trust)
- NVQ Level 1 or Cleaning Experience in a similar
- Use electronic devices (PC, Tablet) to a proficient standard
Skills & Abilities
Essential
- Able to prioritise and use own initiative, when faced with several cleaning requests
- Able to order (via tablet) and serve food to patients
- Able to follow verbal and written instructions for example when adhering to cleaning schedules
- Able to use cleaning equipment, some of which may be of an industrial quality
- Able to lift and move items and, equipment, to facilitate cleaning or catering jobs, over the whole of the shift
- Able to electronically order required cleaning stocks to ensure they are ready to be used as needed
- Able to comply with the Trust hygiene rules relating to such subjects as hand washing, uniforms, jewellery and personal hygiene
- Able to work well within a team, making sure all tasks are completed within the time given
- Able to communicate well with colleagues, supervisors, other NHS employees, and patients while respecting their confidentiality
- Flexible attitude to work, hours and duties
- Be able to speak fluent English to an appropriate standard
Knowledge & Experience
Essential
- Knowledge on NHS colour Coding
Desirable
- Previous NHS experience as a cleaner
- Previous NHS experience handling food
- Knowledge on food safety colour coding
Person Specification
Education / Qualifications
Essential
- Basic Education - Reading and writing plus basic numeric skills
Desirable
- Basic Food Hygiene Certificate (Training provided by the Trust)
- NVQ Level 1 or Cleaning Experience in a similar
- Use electronic devices (PC, Tablet) to a proficient standard
Skills & Abilities
Essential
- Able to prioritise and use own initiative, when faced with several cleaning requests
- Able to order (via tablet) and serve food to patients
- Able to follow verbal and written instructions for example when adhering to cleaning schedules
- Able to use cleaning equipment, some of which may be of an industrial quality
- Able to lift and move items and, equipment, to facilitate cleaning or catering jobs, over the whole of the shift
- Able to electronically order required cleaning stocks to ensure they are ready to be used as needed
- Able to comply with the Trust hygiene rules relating to such subjects as hand washing, uniforms, jewellery and personal hygiene
- Able to work well within a team, making sure all tasks are completed within the time given
- Able to communicate well with colleagues, supervisors, other NHS employees, and patients while respecting their confidentiality
- Flexible attitude to work, hours and duties
- Be able to speak fluent English to an appropriate standard
Knowledge & Experience
Essential
- Knowledge on NHS colour Coding
Desirable
- Previous NHS experience as a cleaner
- Previous NHS experience handling food
- Knowledge on food safety colour coding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
