Job summary
Contract: Permanent. Full time 37.5 hours per week
Outpatients is a predominantly 08:30-18:00 service, but this varies in different clinics.
The post holder is a member of the outpatient's team who works under the supervision of registered nurses and will carry out basic nursing duties.
They will work collaboratively with the multi-disciplinary team in the delivery of patient care following hospital policy and procedures.
The Band 3 Health Care Assistant will demonstrate a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines, and policies. S/he will undertake both routine and specially identified tasks for which they have been trained and assessed as competent.
Main duties of the job
- Communicate clearly, effectively, and appropriately with the multi-disciplinary team, patients, and their families/visitors/carers, recognising their needs for alternative methods of communication.
- Respond appropriately to queries, take phone messages, and pass on written and verbal information to patients.
- Provide relevant information to patients/families/visitors/carers and colleagues.
- Complete documentation accurately and contribute to reports of patient's activity and progress.
- Report any issues at work that may put health, safety, and security of staff,patients and visitors at risk
- Assist in maintaining a clean environment that is conducive to safe practice.
- Report any accidents to the nurse in charge and complete Datix as appropriate.
- Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources.
About us
It is the aim of the Trust to ensure that no job applicant or employee receives less than favourable treatment on grounds of sex, marital and civil partnership status, gender reassignment, pregnancy and maternity, race, colour, creed, religion or belief, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable. To this end the Trust has an equal opportunities policy and it is for each employee to contribute to its success. The hospital has a single equality scheme, which underpins its duty to promote equality. You can access a copy of the scheme on the trust's website.
Details
Date posted
16 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,546 to £32,207 a year Per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
220-WHT-3255
Job locations
Whittington Hospital
Magdala Avenue
London
N19 5NF
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Whittington Hospital
Magdala Avenue
London
N19 5NF
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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