Job summary
As a member of the Improvement Delivery Team, the Transformation Manager will have day to day responsibility for the scoping, co-ordination, and delivery of Trust projects within the Improvement Delivery Team that support Whittington Health's transformation and improvement agenda. The individual will also work with a clinical division to drive forward operational transformation and cost improvement opportunities.
We are expanding our existing team of programme and project professionals with additional delivery capacity and would welcome candidates with operational experience and project management expertise. The Improvement Delivery Team are focusing on 3 organisation wide transformation programmes including Elective, Flow and Outpatients. Your role will deliver programme management expertise against one of these programmes, to ensure operational transformation is delivered with a project management approach.
As Transformation Manager you will work with multi-disciplinary teams including senior clinicians, operational service teams and corporate support services to ensure a collaborative and well governed approach to transformation and delivery.
Main duties of the job
You will have oversight responsibility for key programmes within the organisation and therefore your ability to negotiate, engage and resolve issues will be critical to ensure successful project delivery. You will work both autonomously and collaboratively with a broad range of colleagues including senior management and clinicians to help identify and deliver financial efficiencies and change for the organisation.
You will have individual responsibility for managing several sub-programmes and projects the Trust's Improvement Programme, enabling the transformation of services. The role will involve delivering changes and improvements that are high priorities, challenging and significant, assessing the impact of change on both the organisation and staff and planning and managing the process to minimise disruption.
Programme and Project Management
To lead the planning and co-ordination of projects/programmes across the trustTo set up and lead meetings to deliver projects successfully, ensuring project governance methodology is followedTo monitor progress against project plans, provide associated documents (PID / Highlight Report / Project Updates) to assorted committee.
Communication and Relationships
Develop strong working relationships with a breadth of stakeholders- e.g. Clinical Director, Operations Director, Service Teams, Executive Communicate with and influence a range of stakeholdersResponsible for day to day management of junior member(s) of the team
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Detailed job description and main responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
To ensure that projects are implemented adhering to best practice and tools are in place to promote and monitor this.
To work collaboratively with team, service leads and trust operational staff, members of the finance team and external stakeholders to generate and evaluate strategies.
To generate project and implementation plans through the interpretation of policies and strategies to meet Trust business objectives.
Regular requirement to use computer software to develop or create statistical reports requiring formulae, query reports.
To design a comprehensive shared folder (information) system to support the monitoring and progression of cost improvement projects.
To identify opportunities for further Improvements by using local and national benchmarking data.
Responsible for day-to-day management of junior member(s) of the team
Delivery and support to Divisions for specific training as required e.g., project management.
For further details / informal visits contact:
Name
David Crosby
Job title
Head of Improvement and Delivery
Email address
Davidcrosby@nhs.net
Job description
Job responsibilities
Detailed job description and main responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
To ensure that projects are implemented adhering to best practice and tools are in place to promote and monitor this.
To work collaboratively with team, service leads and trust operational staff, members of the finance team and external stakeholders to generate and evaluate strategies.
To generate project and implementation plans through the interpretation of policies and strategies to meet Trust business objectives.
Regular requirement to use computer software to develop or create statistical reports requiring formulae, query reports.
To design a comprehensive shared folder (information) system to support the monitoring and progression of cost improvement projects.
To identify opportunities for further Improvements by using local and national benchmarking data.
Responsible for day-to-day management of junior member(s) of the team
Delivery and support to Divisions for specific training as required e.g., project management.
For further details / informal visits contact:
Name
David Crosby
Job title
Head of Improvement and Delivery
Email address
Davidcrosby@nhs.net
Person Specification
Experience
Essential
- Operational Service Management Experience at Band 6 or above.
- Proven track record of achieving challenging targets
- Experienced in reviewing and interpreting complex financial and analytical information to support or inform the development of strategic plans
- Experience of managing complex projects through to delivery
- Experience of negotiating with stakeholders on challenging issues.
Desirable
- Project management degree or 5 years project management experience
- Experience in the application of Service Improvement methodologies and leading change
- Experience of managing Cost Improvement Programmes (CIP) or operational service budgets
- Experience of collaborative working across the healthcare system
Skills
Essential
- Innovative and strategic thinker with the ability to cut through barriers to change
- Ability to work effectively including across team, professional and structural boundaries to deliver outcomes and build relationships.
- Ability to manage conflict effectively.
- Innovative and strategic thinker with the ability to cut through barriers to change.
- Ability to focus frequently on complex tasks and communications.
Desirable
- Comfortable dealing with financial information, including a working knowledge of NHS financial processes
- Excellent analytical skills to interpret and communicate complex information.
- Excellent presentation skills, with evidence of presenting to senior management teams.
Qualifications
Essential
- Degree level qualification or relevant experience
- Formal project or programme management qualification (i.e. Prince 2, MSP)
Desirable
- Relevant Masters level qualification in field of health or social care (desirable) or working at a senior level in specialist area
Knowledge
Essential
- Knowledge of NHS issues and transition process.
- Knowledge and understanding of national and local performance targets.
- Expert knowledge and skills of programme/project management methodologies and techniques for planning, monitoring, and controlling programme/projects including risk management.
- Knowledge of successful CIP plans and complex projects.
- Ability to make decisions autonomously when required on difficult issues.
Desirable
- Be able to demonstrate an understanding of the current health system within North central London, the aims and aspirations of the organisation and current relevant national health policy
Attitude
Essential
- Passion for improving the experience of patient
- Must be able to demonstrate energy, enthusiasm and confidence
- Able to be tenacious and follow through on multiple strands of work simultaneously, and in the face of Innovative thinking and complex problem solving.
- Good emotional intelligence and personal resilience competing pressures and demands
- Ability to maintain confidentiality and trust
Desirable
- Commitment to continuing professional development
Person Specification
Experience
Essential
- Operational Service Management Experience at Band 6 or above.
- Proven track record of achieving challenging targets
- Experienced in reviewing and interpreting complex financial and analytical information to support or inform the development of strategic plans
- Experience of managing complex projects through to delivery
- Experience of negotiating with stakeholders on challenging issues.
Desirable
- Project management degree or 5 years project management experience
- Experience in the application of Service Improvement methodologies and leading change
- Experience of managing Cost Improvement Programmes (CIP) or operational service budgets
- Experience of collaborative working across the healthcare system
Skills
Essential
- Innovative and strategic thinker with the ability to cut through barriers to change
- Ability to work effectively including across team, professional and structural boundaries to deliver outcomes and build relationships.
- Ability to manage conflict effectively.
- Innovative and strategic thinker with the ability to cut through barriers to change.
- Ability to focus frequently on complex tasks and communications.
Desirable
- Comfortable dealing with financial information, including a working knowledge of NHS financial processes
- Excellent analytical skills to interpret and communicate complex information.
- Excellent presentation skills, with evidence of presenting to senior management teams.
Qualifications
Essential
- Degree level qualification or relevant experience
- Formal project or programme management qualification (i.e. Prince 2, MSP)
Desirable
- Relevant Masters level qualification in field of health or social care (desirable) or working at a senior level in specialist area
Knowledge
Essential
- Knowledge of NHS issues and transition process.
- Knowledge and understanding of national and local performance targets.
- Expert knowledge and skills of programme/project management methodologies and techniques for planning, monitoring, and controlling programme/projects including risk management.
- Knowledge of successful CIP plans and complex projects.
- Ability to make decisions autonomously when required on difficult issues.
Desirable
- Be able to demonstrate an understanding of the current health system within North central London, the aims and aspirations of the organisation and current relevant national health policy
Attitude
Essential
- Passion for improving the experience of patient
- Must be able to demonstrate energy, enthusiasm and confidence
- Able to be tenacious and follow through on multiple strands of work simultaneously, and in the face of Innovative thinking and complex problem solving.
- Good emotional intelligence and personal resilience competing pressures and demands
- Ability to maintain confidentiality and trust
Desirable
- Commitment to continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
