Job summary
An excellent and exciting opportunity has arisen for an enthusiastic and motivated Senior Assistant Technical Officer to oversee our busy Pharmacy Stores at Whittington Health and provide a high-quality pharmaceutical and stock management service to Pharmacy.
The post holder will have a friendly and approachable personality and be self-motivated. The role requires good computer skills and ability to work independently as well as part of a team, therefore the post holder will need excellent communication skills.
To apply the post holder will need to haveGCSEs in English & Maths and ideally an NVQ level 2 in pharmaceutical services or equivalent.
Applications are welcome from those that have grades GCSE' A to C (4 - 9) in English & Maths and willing to study NVQ level 2 in pharmaceutical services (or equiv.). Initially you will be employed in a B2 to B3 progression role. On successfully passing the NVQ level 2, the inhouse B2 to B3 training programme and probation period you will move to the B3 role. Please state clearly in your application which qualifications you currently hold with the grade and relevant experience to ensure you can be considered for shortlisting.
Main duties of the job
The post holder will work closely with the Procurement and Distribution teams to:
Supervise and participate in the unloading, unpacking, and storing of all goods in the appropriate locations within the department.
- Supervise and provide training to Pharmacy ATO staff and trainees and participate in induction of new staff.
- Keep accurate records of all transactions on the Pharmacy computer system or other required paperwork.
- Ensure stock returned into the robot and external storage areas is checked in accordance with the returns policy and pharmacy stock control system updated accurately.
- Carry out rolling stock checks and monitor stock levels for inaccuracies.
- Monitor slow-moving lines and excess stock.
- Maintain storage areas in appropriate conditions and adequately stocked, specifically IV fluids and feeds.
- Support and manage the storing and issue of intravenous fluids and other bulky products to wards and departments.
- Contribute to the creation and review of pharmacy stores standard operating procedures.
Please see the Job Description and the Person Specification for further details about the job role.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Please see the Job Description and the Person Specification documents for further details about the job role.
Job description
Job responsibilities
Please see the Job Description and the Person Specification documents for further details about the job role.
Person Specification
Education / Qualifications
Essential
- Hold or be able to commit to study for and complete the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship) or hold an equivalent qualification as recognised by the GPHC.
- GCSEs in English & Maths, Grade A* - C (4-9) or equivalent.
- Successfully pass basic aptitude test prior to interview.
Knowledge and Experience
Essential
- Minimum of two years' experience of working in a pharmacy stores or distribution team, or in a pharmacy environment which involved handling a wide range of different products.
- Be able to demonstrate experience of supervising and training staff as part of a multi-disciplinary team
- Ability to multitask and respond to changing priorities at short notice.
- Good clear and well spoken English
- Willingness to proactively make improvements and make changes to processes in a safe manner.
- Awareness of the Data Protection Act
Desirable
- Good working knowledge of automated dispensing systems to be able to resolve minor faults and follow instructions from engineers and technicians who are off site, to resolve more serious issues.
- Knowledge of local health and safety, manual handling and COSHH policies
Skills & Abilities
Essential
- Demonstrated ability of the principles of efficient stock control e.g., stock rotation, expiry dates, minimum stock levels and re-order levels.
- Ability to follow written procedures and verbal instructions including manual handling and COSHH policies, Good Distribution Practice
- Excellent communication skills and ability to use clear and well-spoken English.
- Able to delegate and supervise a team.
- Competently manage and update electronic and paper records accurately.
- Accurate numeracy skills with ability to perform data collection to support audits
- Able to organise and prioritise workload, and to meet pre-determined deadlines.
- Effective Customer service skills - able to work to meet the needs of customers of the department and to meet the standards of the Trust.
- Able to work with attention to detail, and to distinguish between similar products.
- Able to manipulate laden pallet trucks, cages, and trolleys
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
Desirable
- Pharmacy Computer/IT skills including Microsoft programs
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
- Able to work with computers including data entry and bar-coding technology
Personal Qualities
Essential
- Reliable
- Self-motivated and able to motivate others.
- Ability to work under pressure whilst maintaining accuracy and attention to detail.
- Can work using own initiative and as part of a multidisciplinary team.
- Commitment to continuing personal development.
- Demonstrates initiative, motivation & enthusiasm for the post.
- Capable of loading and unloading deliveries of upto 10kg within the constraints of the Trust's manual handling policy.
Person Specification
Education / Qualifications
Essential
- Hold or be able to commit to study for and complete the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship) or hold an equivalent qualification as recognised by the GPHC.
- GCSEs in English & Maths, Grade A* - C (4-9) or equivalent.
- Successfully pass basic aptitude test prior to interview.
Knowledge and Experience
Essential
- Minimum of two years' experience of working in a pharmacy stores or distribution team, or in a pharmacy environment which involved handling a wide range of different products.
- Be able to demonstrate experience of supervising and training staff as part of a multi-disciplinary team
- Ability to multitask and respond to changing priorities at short notice.
- Good clear and well spoken English
- Willingness to proactively make improvements and make changes to processes in a safe manner.
- Awareness of the Data Protection Act
Desirable
- Good working knowledge of automated dispensing systems to be able to resolve minor faults and follow instructions from engineers and technicians who are off site, to resolve more serious issues.
- Knowledge of local health and safety, manual handling and COSHH policies
Skills & Abilities
Essential
- Demonstrated ability of the principles of efficient stock control e.g., stock rotation, expiry dates, minimum stock levels and re-order levels.
- Ability to follow written procedures and verbal instructions including manual handling and COSHH policies, Good Distribution Practice
- Excellent communication skills and ability to use clear and well-spoken English.
- Able to delegate and supervise a team.
- Competently manage and update electronic and paper records accurately.
- Accurate numeracy skills with ability to perform data collection to support audits
- Able to organise and prioritise workload, and to meet pre-determined deadlines.
- Effective Customer service skills - able to work to meet the needs of customers of the department and to meet the standards of the Trust.
- Able to work with attention to detail, and to distinguish between similar products.
- Able to manipulate laden pallet trucks, cages, and trolleys
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
Desirable
- Pharmacy Computer/IT skills including Microsoft programs
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
- Able to work with computers including data entry and bar-coding technology
Personal Qualities
Essential
- Reliable
- Self-motivated and able to motivate others.
- Ability to work under pressure whilst maintaining accuracy and attention to detail.
- Can work using own initiative and as part of a multidisciplinary team.
- Commitment to continuing personal development.
- Demonstrates initiative, motivation & enthusiasm for the post.
- Capable of loading and unloading deliveries of upto 10kg within the constraints of the Trust's manual handling policy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
