Whittington Hospital NHS Trust

Clinical Education Support Officer

This job is now closed

Job summary

We are looking for an enthusiastic and self-motivated individual to join the Clinical Education Team, to provide a smooth and comprehensive administration service to all Clinical Education activities for The Whittington Health which provides both community and hospital services.

Main duties of the job

The post holder will provide support to the Clinical Education Department. Duties will include arranging and booking training courses, setting up of equipment and courses, recording and updating ESR, monitor and maintain all training spreadsheets and CPD payment records for the ICO. You will contribute to the overall effective and professional running and delivery of clinical education

Provide organisational support including arranging events and workshops as required,

Be responsible for answering the department's telephones and ensuring that messages are passed on accurately and to the most appropriate person.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Date posted

14 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-2771-A

Job locations

Whittington Hospital NHS Trust

Magdala Avenue

London

N19 5NF

Job description

Job responsibilities

Greet and assist visitors to the office, direct call, take messages and answer enquiries

To record and maintain staff attendance at study days organised by members of the Clinical Education Department on ESR.

Utilise ESR for data collection and report generation, ensuring that all data is complete, accurate and timely.

To advise and support staff regarding the processes of applying for education and training.

Assist in the preparation of course and other information bulletins such as publicity flyers

To photocopy, print, scan, laminate paperwork and information as requested

Collect student workbooks and student test book

Assist in organising and preparing room for training session.

To publicise and put in place arrangements for course delivery as requested.

Order training supplies and equipments on PECOS, to enable costs to be managed effectively and the budget monitored

Process quote/ invoices on PECOS that are received at the office, ensuring that they are sent to the relevant signatory and resolve any outstanding queries

Liaise with payments and suppliers

Provide organisational support including arranging events and workshops as required.

Be responsible for answering the departments telephones and ensuring that messages are passed on accurately and to the most appropriate person.

Job description

Job responsibilities

Greet and assist visitors to the office, direct call, take messages and answer enquiries

To record and maintain staff attendance at study days organised by members of the Clinical Education Department on ESR.

Utilise ESR for data collection and report generation, ensuring that all data is complete, accurate and timely.

To advise and support staff regarding the processes of applying for education and training.

Assist in the preparation of course and other information bulletins such as publicity flyers

To photocopy, print, scan, laminate paperwork and information as requested

Collect student workbooks and student test book

Assist in organising and preparing room for training session.

To publicise and put in place arrangements for course delivery as requested.

Order training supplies and equipments on PECOS, to enable costs to be managed effectively and the budget monitored

Process quote/ invoices on PECOS that are received at the office, ensuring that they are sent to the relevant signatory and resolve any outstanding queries

Liaise with payments and suppliers

Provide organisational support including arranging events and workshops as required.

Be responsible for answering the departments telephones and ensuring that messages are passed on accurately and to the most appropriate person.

Person Specification

Education / Qualifications

Essential

Evidence of relevant educational qualifications or relevant work experience.

Skills & Abilities

Essential

Good interpersonal and communication skills
Ability to work with others in a team environment
Ability to communicate confidently with all levels of employees including senior managers
Able to manage a busy workload autonomously
Empathic approach, understands things quickly and can problem solve
Computer literate able to use PowerPoint and Excel

Desirable

Demonstrable ability to write clear and concise reports
Demonstrable ability to analyse and interpret data

Knowledge & Experience

Essential

Evidence to have worked in diverse and large teams
Knows how to prioritise work and meet deadlines
Experience of being involved in change Initiative
Experience in working effectively with a wide range of stakeholders (internal and external)
Evidence of working in a clinical education team
Experience with Excel, Word and PowerPoint

Person Specification

Education / Qualifications

Essential

Evidence of relevant educational qualifications or relevant work experience.

Skills & Abilities

Essential

Good interpersonal and communication skills
Ability to work with others in a team environment
Ability to communicate confidently with all levels of employees including senior managers
Able to manage a busy workload autonomously
Empathic approach, understands things quickly and can problem solve
Computer literate able to use PowerPoint and Excel

Desirable

Demonstrable ability to write clear and concise reports
Demonstrable ability to analyse and interpret data

Knowledge & Experience

Essential

Evidence to have worked in diverse and large teams
Knows how to prioritise work and meet deadlines
Experience of being involved in change Initiative
Experience in working effectively with a wide range of stakeholders (internal and external)
Evidence of working in a clinical education team
Experience with Excel, Word and PowerPoint

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital NHS Trust

Magdala Avenue

London

N19 5NF

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital NHS Trust

Magdala Avenue

London

N19 5NF

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)