Whittington Hospital NHS Trust

CHC Administrator

This job is now closed

Job summary

The post holder will be responsible for supporting the Continuing Care team, maintaining clear systems to support the administrative duties required to maintain the smooth running of the team. An essential component of this post is excellent communication skills in order to develop the trust and commitment of the team.

Main duties of the job

The role focuses on ensuring the team operates effectively by providing exceptional project, administrative, and analytical support to the CHC team. Key duties include coordinating CHC assessments and reviews, handling internal and external queries, maintaining compliance with NHS Framework guidelines, and overseeing stakeholder communication. The post holder will also assist in preparing reports, managing inboxes, organise meetings, take minutes, and manage client records. Proficiency in relevant IT systems and adaptability to changing priorities are essential. This role requires a meticulous approach to data management and communication while upholding confidentiality and supporting the team's operational excellence.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.

The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Date posted

06 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year Per Annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-2844

Job locations

Continuing Healthcare

4th Floor, 222 Upper Street

London

N1 1XR

Job description

Job responsibilities

The post holder would be responsible for supporting the Continuing Healthcare Team, by ensuring all administrative duties required are maintained and running smoothly within the service.

This would include maintaining the organisation information within the teams, managing the teams emails. Supporting the Business Manager and Team Leads in meeting key performance targets. Ensuring that all data entry within the local teams are accurate and completed within deadlines.

An essential component of this post is excellent written and verbal communication skills in order to develop the trust and commitment of the team and other agencies.

Job description

Job responsibilities

The post holder would be responsible for supporting the Continuing Healthcare Team, by ensuring all administrative duties required are maintained and running smoothly within the service.

An essential component of this post is excellent written and verbal communication skills in order to develop the trust and commitment of the team and other agencies.

Person Specification

Education/Qualifications

Essential

Computer literate, ability to use trust email system, basic Microsoft packages and patient record system (Rio and Medway) to update and record patient information
Administration Experience

Desirable

Minimum of 5 GCSES or Equivalent
NVQ Level 3 in Business administration

Skills

Essential

Customer Service
The ability to Prioritise Tasks effectively
Computer literate
Knowledge of databases, spreadsheets, data collection

Desirable

Knowledge of Healthcare administration systems and processes

Knowledge and experience

Essential

Experience of using a full range of IT systems
Equality and Diversity

Desirable

Knowledge of NHS service provision

Person Specification

Education/Qualifications

Essential

Computer literate, ability to use trust email system, basic Microsoft packages and patient record system (Rio and Medway) to update and record patient information
Administration Experience

Desirable

Minimum of 5 GCSES or Equivalent
NVQ Level 3 in Business administration

Skills

Essential

Customer Service
The ability to Prioritise Tasks effectively
Computer literate
Knowledge of databases, spreadsheets, data collection

Desirable

Knowledge of Healthcare administration systems and processes

Knowledge and experience

Essential

Experience of using a full range of IT systems
Equality and Diversity

Desirable

Knowledge of NHS service provision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Continuing Healthcare

4th Floor, 222 Upper Street

London

N1 1XR

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Continuing Healthcare

4th Floor, 222 Upper Street

London

N1 1XR

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)