Job summary
Band 7 - Senior Discharge Co-Ordinator
Contract -Permanent
Full -time -37.5 hours per week
An exciting opportunity has arisen at the Whittington Hospital for a motivated and enthusiastic person to join our Emergency and Integrated Medicine Division as a Senior Discharge Coordinator. The post holder will work, to facilitate the timely, effective, and safe discharge of patients from the acute setting. This will require close liaison with hospital, community, social and health service colleagues working to ensure the flow of patients is well managed with the aim of a positive discharge experience and appropriate transfer from hospital care to community care.
Main duties of the job
The post holder will also use their background, knowledge and skills to work with members of the MDT and patients to facilitate timely discharges.
The post holder will play an important role in the education and development of staff across the Trust in relation to discharge planning. They will work with key stakeholders to deliver the new guidance in the National Hospital Discharge and Community Support Policy and Operating Model.They will promote excellent discharge practices within the ward environment with a particular focus on "Criteria to reside" and "Home first".
The post holder will support the training and development of ward staff to ensure best practice in planning safe and timely patient discharges. Achieving best outcomes for patients as well as to optimise hospital bed utilisation and reduce length of stay.
The post holder will case manage a designated caseload and be required to work in conjunction with the multidisciplinary team to set realistic expectations in relation to discharge options with patients and relatives.
Working alongside the Integrated Discharge Lead, the post holder will be expected to work with the IDT team to provide support and advice to the ward teams acting as a resource for all aspects of complex discharge planning.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person Specification
Education & Qualifications
Essential
- Evidence of post basic continuing professional development
- Educated to degree level or equivalent experience.
Desirable
- Member of Relevant Special Interest group
- Experience of study at Masters level
Skills & Abilities
Essential
- Excellent verbal and written communication skills
- Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them.
- Able to multitask, prioritise and continue to function to a high standard when under pressure
- Ability to demonstrate personal management skills including time management.
- Effective people management skills
- Ability to motivate staff in different settings
- Ability to demonstrate awareness of need for effective teamwork
- Computer literate (with ability to generate reports)
Desirable
- Ability to secure commitment from others to change programmes and able to use persuasion and influence to enthuse
Knowledge & Experience
Essential
- Knowledge of the national best practice in relation to discharge system and processes, e.g., hospital discharge guidance, discharge to assess models.
- Significant experience in delivering care through partnership working.
- Knowledge and understanding of National Policy and drivers in Discharge Planning and Patient Flow across the whole health and social care system.
- Knowledge and understanding of Clinical Governance and risk management systems.
- Knowledge of current challenges in the NHS
- Good knowledge of infection prevention and control
Desirable
- Knowledge and understanding of the operation of a major acute hospital, community trusts and across social care sector.
- Understanding and insight into health policy
- Experience of Audit/Change initiatives
- Experience of quality and clinical audit
Other qualities
Essential
- Proactive/Positive Approach
- Solution focused
- Motivated to invest in own and others professional development
Person Specification
Education & Qualifications
Essential
- Evidence of post basic continuing professional development
- Educated to degree level or equivalent experience.
Desirable
- Member of Relevant Special Interest group
- Experience of study at Masters level
Skills & Abilities
Essential
- Excellent verbal and written communication skills
- Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them.
- Able to multitask, prioritise and continue to function to a high standard when under pressure
- Ability to demonstrate personal management skills including time management.
- Effective people management skills
- Ability to motivate staff in different settings
- Ability to demonstrate awareness of need for effective teamwork
- Computer literate (with ability to generate reports)
Desirable
- Ability to secure commitment from others to change programmes and able to use persuasion and influence to enthuse
Knowledge & Experience
Essential
- Knowledge of the national best practice in relation to discharge system and processes, e.g., hospital discharge guidance, discharge to assess models.
- Significant experience in delivering care through partnership working.
- Knowledge and understanding of National Policy and drivers in Discharge Planning and Patient Flow across the whole health and social care system.
- Knowledge and understanding of Clinical Governance and risk management systems.
- Knowledge of current challenges in the NHS
- Good knowledge of infection prevention and control
Desirable
- Knowledge and understanding of the operation of a major acute hospital, community trusts and across social care sector.
- Understanding and insight into health policy
- Experience of Audit/Change initiatives
- Experience of quality and clinical audit
Other qualities
Essential
- Proactive/Positive Approach
- Solution focused
- Motivated to invest in own and others professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
