Job summary
We have x2 posts - Director of Operations, Surgery and Cancer and Acute Patient Access, Clinical Support Services and Women's Health (please clearly indicate in your application which post you are applying for) Whittington Health are a high performing integrated Healthcare Organisation that serves the communities of Islington and Haringey. We are looking for someone who is committed to our ICARE values and is passionate about improving the health and wellbeing of patients.As Director of Operations you will be directly accountable to the Chief Operating Officer and will work closely with your triumvirate which includes the Clinical Director and Associate Director of Nursing for the Division. You will have responsibilities for the delivery and management of services within a hugely important Division.
Main duties of the job
The Director of Operations will be directly accountable to the Chief Operating Officer and have responsibilities for the delivery and management of services within the Division.
The Director of Operations will be responsible for developing and delivering services inline with requirements of commissioners, local authorities and the local population to reflect the Trust's strategic objectives.
Support the achievement of all the Division based key performance targets and work in liaison with other Divisions to share best practice.
Work proactively and in liaison with the Clinical Director and Associate Director of Nursing to lead all Division based activities.
To provide systems leadership for the service to drive through best practice changes to ensure that clinical outcomes for patients and their families continually improve.
To champion strong collaboration across clinical pathways and ensure theengagement of other services to maintain patient flow.
To work with the Clinical Director and Associate Director of Nursing in delivering an 'outstanding' rating for services within the Division from CQC inspections.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Strategic Responsibility
Service Delivery and Performance
Staff Management
Financial and Performance
Accountability
Job description
Job responsibilities
Strategic Responsibility
Service Delivery and Performance
Staff Management
Financial and Performance
Accountability
Person Specification
Qualifications
Essential
- Degree or equivalent professional qualification
- Postgraduate management qualification
- Masters or equivalent level of experience
Experience / Knowledge
Essential
- Demonstrable knowledge and understanding of service delivery and planning.
- Proven track record of senior service management in a multi-disciplinary environment.
- Proven track record of planning and implementing service change
- Clear understanding of the national and local agenda.
- Record of achievement in managing performance.
- Overall acute hospital experience with leadership of flow across an organisation.
- Significant redesign and modernisation skills.
Skills
Essential
- Excellent communication skills both written and oral
- Balance strategic and operational management
- Effective decision making and evidence of "getting things done"
- Ability to relate to a wide range of stakeholders
- Above average knowledge of IT systems including data interpretation and CQC Standards etc
- Excellent presentation skills
- Project Management skills including the ability to manage short term objectives with individuals outside ones immediate managerial responsibility
Person Specification
Qualifications
Essential
- Degree or equivalent professional qualification
- Postgraduate management qualification
- Masters or equivalent level of experience
Experience / Knowledge
Essential
- Demonstrable knowledge and understanding of service delivery and planning.
- Proven track record of senior service management in a multi-disciplinary environment.
- Proven track record of planning and implementing service change
- Clear understanding of the national and local agenda.
- Record of achievement in managing performance.
- Overall acute hospital experience with leadership of flow across an organisation.
- Significant redesign and modernisation skills.
Skills
Essential
- Excellent communication skills both written and oral
- Balance strategic and operational management
- Effective decision making and evidence of "getting things done"
- Ability to relate to a wide range of stakeholders
- Above average knowledge of IT systems including data interpretation and CQC Standards etc
- Excellent presentation skills
- Project Management skills including the ability to manage short term objectives with individuals outside ones immediate managerial responsibility
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
