Job summary
Band 8b -Contract -Permanent
As of 1 April 2024, Whittington Health's Pathology laboratory services are provided by HSL (Health Services Laboratories). There is an ESL (Essential Services Laboratory) on the Whittington Hospital Site, and Microbiology laboratory services are provided off site from the HALO building. The Trusts Histopathology laboratory services is also run by HSL, and the associated clinical service is provided by UCLH.
Whittington Health's Microbiology and Haematology consultant teams work with, and the associated pathways are supported by, HSLs Pathology Laboratory Services. Whittington Health also provide phlebotomy and mortuary services and manage specific pathways such as Products of conception.
HSL provide Whittington Health staff training and oversight of POCT (Point of Care Testing) services. Whittington Health purchases and manages the equipment and disposables associated with this service.
The Post Holder will be expected to oversee the day-to-day service management of issues, liaising with departments and teams as required to support the link between Whittington's clinical services and the Laboratory services provided by HSL.
Main duties of the job
The post holder will be responsible for providing leadership and the operational management of the Whittington Services and be the key liaison between WH and HSL.
The post holder will be part of the ACW ICSU management team and will assist the Whittington Health Director of Operations and the Clinical Director in delivering the Trust's strategic and operational agenda.
The Post Holder will be expected to oversee the day-to-day service management issues, liaising with departments and teams as required.
The post holder will provide line management for key staff within the Whittington departments and will be expected to contribute to the business planning process for the department and be a key enabler to delivering the pathology activity plan and a comprehensive governance framework within the service.
About us
Working for your organisation should read: Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent level of experience
- Further education, training or experience to Masters level or equivalent
- Evidence of continuing professional development
Desirable
- Post graduate management qualification
- Project management qualification
Experience & Knowledge
Essential
- Significant management experience in a complex organisation at senior level including operational responsibility
- Experience of producing information, monitoring performance and identifying opportunity for service improvement
- Sound understanding of financial reporting mechanisms, budget management and setting and ability to deliver significant cost improvement programmes
- Proven track record of achieving challenging health care standards
- Experience and knowledge of short medium and long term strategy and business planning techniques and managing business processes
- Experience of monitoring data & information on performance and highlighting variances
- Experience of working on projects and/or in a complex programme environment.
- Experience of managing and hearing performance issues
Desirable
- Experience of working within the NHS within an acute hospital environment and pathology services
- Experience of leading change programmes
- Understands quality assurance processes and their application in relation to pathology
- Experience of working within a devolved management structure
- Experience of data analysis and data modelling tools
Management & leadership style
Essential
- Motivated by achieving outcomes that benefit financially, with a belief that a business focussed approach is consistent with delivering high quality care
- Results orientated, and committed to developing a culture of responsibility and accountability
- Ability to relate to medical and clinical managers understanding different education, approaches, styles and expertise, and to harness this different skill set to achieve top performance and create synergy within the team
- Able to work effectively and is comfortable with achieving through influence and leadership through influence and leadership rather than direct managerial authority
- Effective communicator/negotiator/ influencer
- Collaborative style
- Confident, prepared to challenge across boundaries
- Develops self and role, needs limited prescription or direction
- Ability to work in partnerships with others
Skills and Abilities
Essential
- Problem solving
- Has the capacity to analyse problems in a logical and structured way, generating optimal and innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes
- Has good insight and ability to handle constructive criticism
- Highly effective teamwork skills; able to acknowledge own limitations and work with others collaboratively to provide solutions for best long term care
- Influencing & negotiating
- Ability to motivate staff to deliver challenging targets
- Report writing skills
Desirable
- Able to anticipate problems, to understand the driving forces behind problems, or potential problems and being able to identify and use levers to achieve change
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent level of experience
- Further education, training or experience to Masters level or equivalent
- Evidence of continuing professional development
Desirable
- Post graduate management qualification
- Project management qualification
Experience & Knowledge
Essential
- Significant management experience in a complex organisation at senior level including operational responsibility
- Experience of producing information, monitoring performance and identifying opportunity for service improvement
- Sound understanding of financial reporting mechanisms, budget management and setting and ability to deliver significant cost improvement programmes
- Proven track record of achieving challenging health care standards
- Experience and knowledge of short medium and long term strategy and business planning techniques and managing business processes
- Experience of monitoring data & information on performance and highlighting variances
- Experience of working on projects and/or in a complex programme environment.
- Experience of managing and hearing performance issues
Desirable
- Experience of working within the NHS within an acute hospital environment and pathology services
- Experience of leading change programmes
- Understands quality assurance processes and their application in relation to pathology
- Experience of working within a devolved management structure
- Experience of data analysis and data modelling tools
Management & leadership style
Essential
- Motivated by achieving outcomes that benefit financially, with a belief that a business focussed approach is consistent with delivering high quality care
- Results orientated, and committed to developing a culture of responsibility and accountability
- Ability to relate to medical and clinical managers understanding different education, approaches, styles and expertise, and to harness this different skill set to achieve top performance and create synergy within the team
- Able to work effectively and is comfortable with achieving through influence and leadership through influence and leadership rather than direct managerial authority
- Effective communicator/negotiator/ influencer
- Collaborative style
- Confident, prepared to challenge across boundaries
- Develops self and role, needs limited prescription or direction
- Ability to work in partnerships with others
Skills and Abilities
Essential
- Problem solving
- Has the capacity to analyse problems in a logical and structured way, generating optimal and innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes
- Has good insight and ability to handle constructive criticism
- Highly effective teamwork skills; able to acknowledge own limitations and work with others collaboratively to provide solutions for best long term care
- Influencing & negotiating
- Ability to motivate staff to deliver challenging targets
- Report writing skills
Desirable
- Able to anticipate problems, to understand the driving forces behind problems, or potential problems and being able to identify and use levers to achieve change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
