Job summary
We have an opportunity for a Band 4 Research Administrator to join the Research Department at Whittington Health NHS Trust. As the Research Administrator you will work alongside the wider research team to provide an effective, consistent administrative service to support the delivery of high-quality research across the organisation.
This is a varied role with ad hoc demands and so you will need to be flexible, possessing excellent time management and organisational skills. You will be supported with the necessary training opportunities to facilitate this. This post is based on site at Whittington Hospital.
Main duties of the job
- Provision of administrative support to the Research Team, including, Research Delivery Team, Research Support Team and Research Management.
- Provide support and limited cover for Research Delivery Staff on observational studies, for example, making phone calls to eligible patients and sending Patient Information Leaflets.
- Ordering supplies and managing invoices through the Trusts systems.
- Develop and adapt to meet the changing needs of the service and attend relevant induction and development training sessions.
- Meeting management, including arranging meeting dates, room bookings and taking minutes.
- Liaison with other departments and organisations, including but not limited to imaging, pharmacy, finance, HR, NHS trusts, study Sponsors.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Research
- Provision of administrative support to the Research Team, including, Research Delivery Team, Research Support Team and Research Management.
- To provide study management and data handling support for clinical trials throughout the department.
- Provide support and limited cover for Research Delivery Staff on observational studies, for example, making phone calls to eligible patients and sending Patient Information Leaflets.
- Work closely with the Research Governance Manager to ensure the archiving of study site files is completed inline with the departments Standard Operating Procedure.
- Provide administrative support for the Trusts research management system (EDGE).
- Process patient data using both paper and computerised systems, ensuring these are updated regularly and maintained in an organised and secure manner at all times.
- Ensure that essential trial documentation is complete, up to date and available as necessary and complies with ICH-GCP and Research Governance requirements.
Finance
- Ordering supplies and managing invoices through the Trusts systems.
- Maintaining a tracking system for invoices.
Education and training
- Develop confidence in the use of a wide range of computer software to manage the data, and to provide where appropriate documentation of the highest quality.
- Willing to travel to and attend study related and multi-disciplinary meetings, attend regional or annual meetings, attend appropriate clinics and training courses.
- Develop and adapt to meet the changing needs of the service and attend relevant induction and development training sessions.
Communication
- Liaison with other departments and organisations, including but not limited to imaging, pharmacy, finance, HR, NHS trusts, study Sponsors.
- Meeting management, including arranging meeting dates, room bookings and taking minutes.
- Answer telephone enquiries and take any necessary action.
- Exchange patient information with internal and external organisations when required in line with trust policies
General
- Develop an understanding of a range of routine work procedures, patient information systems, relevant computer systems, and basic medical terminology.
- Work within Data Protection Act guidelines to ensure confidentiality at all times.
- Prioritise workload within defined limits.
- Undertake any other duties as required to cover the post concerned.
Job description
Job responsibilities
Research
- Provision of administrative support to the Research Team, including, Research Delivery Team, Research Support Team and Research Management.
- To provide study management and data handling support for clinical trials throughout the department.
- Provide support and limited cover for Research Delivery Staff on observational studies, for example, making phone calls to eligible patients and sending Patient Information Leaflets.
- Work closely with the Research Governance Manager to ensure the archiving of study site files is completed inline with the departments Standard Operating Procedure.
- Provide administrative support for the Trusts research management system (EDGE).
- Process patient data using both paper and computerised systems, ensuring these are updated regularly and maintained in an organised and secure manner at all times.
- Ensure that essential trial documentation is complete, up to date and available as necessary and complies with ICH-GCP and Research Governance requirements.
Finance
- Ordering supplies and managing invoices through the Trusts systems.
- Maintaining a tracking system for invoices.
Education and training
- Develop confidence in the use of a wide range of computer software to manage the data, and to provide where appropriate documentation of the highest quality.
- Willing to travel to and attend study related and multi-disciplinary meetings, attend regional or annual meetings, attend appropriate clinics and training courses.
- Develop and adapt to meet the changing needs of the service and attend relevant induction and development training sessions.
Communication
- Liaison with other departments and organisations, including but not limited to imaging, pharmacy, finance, HR, NHS trusts, study Sponsors.
- Meeting management, including arranging meeting dates, room bookings and taking minutes.
- Answer telephone enquiries and take any necessary action.
- Exchange patient information with internal and external organisations when required in line with trust policies
General
- Develop an understanding of a range of routine work procedures, patient information systems, relevant computer systems, and basic medical terminology.
- Work within Data Protection Act guidelines to ensure confidentiality at all times.
- Prioritise workload within defined limits.
- Undertake any other duties as required to cover the post concerned.
Person Specification
Education / Qualifications
Desirable
- Educated to degree level or equivalent
Skills & Abilities
Essential
- Well-developed IT/Computer skills
- Proven organisational and time management skills to manage and deliver a range of tasks and projects to tight deadlines
Knowledge & Experience
Essential
- Experience in an administrative role
Desirable
- Demonstrable experience of working in clinical research
- Understanding of invoicing and purchasing goods on NHS systems
- Trained in Good Clinical Practice with knowledge of Research Governance
Personal Qualities
Essential
- Confident and flexible approach to work
- Interest in clinical research
Person Specification
Education / Qualifications
Desirable
- Educated to degree level or equivalent
Skills & Abilities
Essential
- Well-developed IT/Computer skills
- Proven organisational and time management skills to manage and deliver a range of tasks and projects to tight deadlines
Knowledge & Experience
Essential
- Experience in an administrative role
Desirable
- Demonstrable experience of working in clinical research
- Understanding of invoicing and purchasing goods on NHS systems
- Trained in Good Clinical Practice with knowledge of Research Governance
Personal Qualities
Essential
- Confident and flexible approach to work
- Interest in clinical research
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
