Job summary
The key purpose of the role is to undertake delivery of goods and assist with all aspects of the distribution service under the direction and supervision of the Supervisor
Main duties of the job
This position forms a part of the Goods receipt and distribution and Picking team. The key purpose of the role is to undertake delivery of goods and assist with all aspects of the distribution service under the direction and supervision of the Supervisor and Logistics Manager.
The role of a distribution officer is to contribute to the efficient and effective delivery service within Partners Procurement Service by ensuring that duties prescribed for the position are completed to an acceptable standard as detailed within schedules and methodologies.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
- Undertaking delivery duties in accordance with the procurement standards; ensuring goods are delivered according to schedules.
- Maintaining and using adequate manual handling tools, materials and consumables in order for delivery duties to be carried out.
- To carry out other duties which may reasonably be required by the Supervisor or Logistics Development Manager.
- Undertaking daily, weekly; monthly and annual routines to ensure all areas of responsibility are maintained to high standard.
- Providing a high quality standard of service throughout the area of responsibility to reduce loss or damage of goods and related risks to patients and visitors.
- To work to agreed planned duty timetable relevant to the ward / department so as to maintain the flow of consumables which have been order by top up team and to ensure items ordered by the wards or department arrive at their destination in tack.
- To ensure all internal transfer notes are returned and placed ready for filing in order number to ensure audit process is followed.
- To help ward staff in the acceptance of goods on delivery, ensuring goods are delivered to an agreed location and are not left in any way obstruction safe movement in and out of the wards or area of delivery.
- To pick and process orders from a central location such as bulk stores and delivery as necessary.
- Reporting to the Supervisor for work priorities and the Deputy Logistics Manager for support and guidance as and when required.
- To work as part of a team in the delivery of the service, ensuring all materials and equipment are used in a cost effective manner.
- To follow local procedures, ensuring that the correct equipment is used. To adhere to , and comply with Health and Safety and COSHH (control of substances hazardous to health) regulations.
- To report maintenance defects within the department to Supervisor of estates Dept obtaining a job number where necessary.
- To maintain an overall awareness of the department including health and safety, and aspects within security and fire procedures.
- To undertake any training programmes as required within the role including Information Governance and all mandatory training.
- The post holder will be expected to work in other areas of the service for familiarisation purposes in order to provide cover for other front line distribution staff within the Procurement shared services Department this may include other sites as we are based at 5 sites including North Middlesex Hospital, Whittington Hospital, Royal Free Hospital, Moorfields Eye Hospital, Barnet Hospital and Chase Farm Hospital.
- Responsible for complying with all local policies and procedures.
- To undertake any extra duties as directed by the Supervisor and the logistics development manager or the director of procurement shared services. and in agreement with the post holder.
Key Competencies
The competencies outlined in this position description are ideals to which the candidate will need to consistently display in order to conduct the job effectively.
Technical Knowledge & Skills
- Performs cleaning duties to keep working areas in a clean and orderly condition.
- Operates and maintains basic equipment in the performance of housekeeping duties.
- Literacy skills can read signage, labels, policies and instructions and can document and record hazards and other information as required.
- Follows instructions and takes directions.
- Undertakes the 7 steps Cleaning methodology when cleaning in all clinical areas.
- Works with a sense of urgency and demonstrates a can-do attitude.
- Effectively manages time to ensure all duties are completed within allocated period.
- Ability to work methodically, individually and in a team environment
Health & Safety Compliance
- Recognises and complies with safety & infection control instructions, rules, policies, and procedures.
- Follows appropriate directions to properly mix cleaning chemicals or handle other materials.
- Understands appropriate action to correct hazards.
- Reports unsafe conditions, injuries, illnesses, practices or safety concerns to immediate supervisor r lead person when needed.
Customer Service
- Listens and responds to customer needs promptly and respectfully.
- Works in a way that is customer and patient focused.
- Provides friendly service in an approachable manner.
Interpersonal Skills
- Communicates with fellow workers and Team Leaders in a confident manner that allows work to be completed.
- Demonstrates personal accountability for completion of required tasks assuring quality results.
- Uses initiative to resolve problems
- Demonstrates conflict resolution and relationship building skills.
- Demonstrates organisational values of ICARE.
- Demonstrates cultural competence and an understanding of cultural differences when dealing with customers and colleagues.
Job description
Job responsibilities
- Undertaking delivery duties in accordance with the procurement standards; ensuring goods are delivered according to schedules.
- Maintaining and using adequate manual handling tools, materials and consumables in order for delivery duties to be carried out.
- To carry out other duties which may reasonably be required by the Supervisor or Logistics Development Manager.
- Undertaking daily, weekly; monthly and annual routines to ensure all areas of responsibility are maintained to high standard.
- Providing a high quality standard of service throughout the area of responsibility to reduce loss or damage of goods and related risks to patients and visitors.
- To work to agreed planned duty timetable relevant to the ward / department so as to maintain the flow of consumables which have been order by top up team and to ensure items ordered by the wards or department arrive at their destination in tack.
- To ensure all internal transfer notes are returned and placed ready for filing in order number to ensure audit process is followed.
- To help ward staff in the acceptance of goods on delivery, ensuring goods are delivered to an agreed location and are not left in any way obstruction safe movement in and out of the wards or area of delivery.
- To pick and process orders from a central location such as bulk stores and delivery as necessary.
- Reporting to the Supervisor for work priorities and the Deputy Logistics Manager for support and guidance as and when required.
- To work as part of a team in the delivery of the service, ensuring all materials and equipment are used in a cost effective manner.
- To follow local procedures, ensuring that the correct equipment is used. To adhere to , and comply with Health and Safety and COSHH (control of substances hazardous to health) regulations.
- To report maintenance defects within the department to Supervisor of estates Dept obtaining a job number where necessary.
- To maintain an overall awareness of the department including health and safety, and aspects within security and fire procedures.
- To undertake any training programmes as required within the role including Information Governance and all mandatory training.
- The post holder will be expected to work in other areas of the service for familiarisation purposes in order to provide cover for other front line distribution staff within the Procurement shared services Department this may include other sites as we are based at 5 sites including North Middlesex Hospital, Whittington Hospital, Royal Free Hospital, Moorfields Eye Hospital, Barnet Hospital and Chase Farm Hospital.
- Responsible for complying with all local policies and procedures.
- To undertake any extra duties as directed by the Supervisor and the logistics development manager or the director of procurement shared services. and in agreement with the post holder.
Key Competencies
The competencies outlined in this position description are ideals to which the candidate will need to consistently display in order to conduct the job effectively.
Technical Knowledge & Skills
- Performs cleaning duties to keep working areas in a clean and orderly condition.
- Operates and maintains basic equipment in the performance of housekeeping duties.
- Literacy skills can read signage, labels, policies and instructions and can document and record hazards and other information as required.
- Follows instructions and takes directions.
- Undertakes the 7 steps Cleaning methodology when cleaning in all clinical areas.
- Works with a sense of urgency and demonstrates a can-do attitude.
- Effectively manages time to ensure all duties are completed within allocated period.
- Ability to work methodically, individually and in a team environment
Health & Safety Compliance
- Recognises and complies with safety & infection control instructions, rules, policies, and procedures.
- Follows appropriate directions to properly mix cleaning chemicals or handle other materials.
- Understands appropriate action to correct hazards.
- Reports unsafe conditions, injuries, illnesses, practices or safety concerns to immediate supervisor r lead person when needed.
Customer Service
- Listens and responds to customer needs promptly and respectfully.
- Works in a way that is customer and patient focused.
- Provides friendly service in an approachable manner.
Interpersonal Skills
- Communicates with fellow workers and Team Leaders in a confident manner that allows work to be completed.
- Demonstrates personal accountability for completion of required tasks assuring quality results.
- Uses initiative to resolve problems
- Demonstrates conflict resolution and relationship building skills.
- Demonstrates organisational values of ICARE.
- Demonstrates cultural competence and an understanding of cultural differences when dealing with customers and colleagues.
Person Specification
Essential
Essential
- Education/Qualification
- Work Experience
Desirable
Essential
NHS Experience
Essential
Person Specification
Essential
Essential
- Education/Qualification
- Work Experience
Desirable
Essential
NHS Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
