Job summary
Title: Enhanced Care Support Assistant
Contract Permanent. Full-time. 37.5 hours per week
Grade: Band 3
Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS service and 33 days after 10 years NHS service
Department: Enhanced Care team, - Emergency and Integrated Medicine
Responsible to: Enhanced Care - Senior Nurse
Accountable to: Lead Nurse - Emergency and Integrate Medicine
Main duties of the job
Please see the Job Description and the Persons Specification for further details about the job role. If you are unable to access the PDF, the details of the job description can also be found in the 'Detailed Job Description and Main responsibilities' section.
About us
Medical services have been delivered on the Whittington Hospital site for over 500 years. On 1st April 2011, Whittington Health was launched as a new Integrated Care Organisation (ICO) comprising The Whittington Hospital NHS Trust, NHS Islington and NHS Haringey. The Whittington and the community health services in Islington and Haringey are award winning organisations, delivering acute and community based health services to a population of 443,000 people.
The organisation is the biggest employer in the area, with over 4,500 staff; delivering healthcare not only on the acute hospital site which has 420 beds, but also from a variety of other community based health centres and through visits to patients homes across the boroughs to address the health needs of the local population. Whittington Health also works with other health, social care and voluntary sector partners to support patients and service users from their initial appointment whether it be with a community health team or at the hospital, all the way through to treatment and tailored after care.
We are one of the three main teaching campuses for the Royal Free and University College Medical School.
Our ICARE (Innovation, Compassion, Accountability, Respect and Excellence) Values not only help us shape what we do, but also how we do it and why. They are fundamental to the way we do business and care for our patients.
For more information, please access the following link: https://www.whittington.nhs.uk/
Job description
Job responsibilities
MAIN DUTIES
- Under supervision of the Nurse in Charge, provide 1:1 care or enhanced supervisory support for patients with cognitive impairment or patients under the Mental Health Act.
- Or provide care for a group of patients under the supervision of trained nurse.
- Under guidance from the multi-disciplinary team implement plans to meet the individuals psychological, spiritual, emotional and physical needs
- With support, provide special attention to identify patients unmet needs and avoid a state of ill-being or behaviour which might be perceived to be challenging
- Implement the individual falls management safety plan
- As a member of the Enhanced Care Team, assist qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust across multiple wards as needed
- Effective communication is maintained within care team and between other care teams, patients, relatives and visitors
- Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals needs, respecting personal dignity and beliefs
- Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times
- Assist with the maintenance of a safe care environment and equipment with particular reference to infection control and safe working environment for patients, visitors and staff
- Work on a variety of wards across the Trust as clinical need determines
Job description
Job responsibilities
MAIN DUTIES
- Under supervision of the Nurse in Charge, provide 1:1 care or enhanced supervisory support for patients with cognitive impairment or patients under the Mental Health Act.
- Or provide care for a group of patients under the supervision of trained nurse.
- Under guidance from the multi-disciplinary team implement plans to meet the individuals psychological, spiritual, emotional and physical needs
- With support, provide special attention to identify patients unmet needs and avoid a state of ill-being or behaviour which might be perceived to be challenging
- Implement the individual falls management safety plan
- As a member of the Enhanced Care Team, assist qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust across multiple wards as needed
- Effective communication is maintained within care team and between other care teams, patients, relatives and visitors
- Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals needs, respecting personal dignity and beliefs
- Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times
- Assist with the maintenance of a safe care environment and equipment with particular reference to infection control and safe working environment for patients, visitors and staff
- Work on a variety of wards across the Trust as clinical need determines
Person Specification
Qualifications
Essential
- Literacy and numeracy to GCSE standard or above
Desirable
- Level 2 or Dementia Training or relevant equialvent
Skills and Abilities
Essential
- Experience of working with people or customer service experience
Desirable
- Experience of working with individuals with a cognitive impairment
Knowledge & Experience
Desirable
- Experience of ideally working in an acute hospital setting or healthcare setting Nursing or therapy background
Person Specification
Qualifications
Essential
- Literacy and numeracy to GCSE standard or above
Desirable
- Level 2 or Dementia Training or relevant equialvent
Skills and Abilities
Essential
- Experience of working with people or customer service experience
Desirable
- Experience of working with individuals with a cognitive impairment
Knowledge & Experience
Desirable
- Experience of ideally working in an acute hospital setting or healthcare setting Nursing or therapy background
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
