Job summary
An excellent and exciting opportunity has arisen for an enthusiastic and motivated Senior Assistant Technical Officer to oversee our busy Pharmacy Stores at Whittington Health and provide a high-quality pharmaceutical and stock management service to Pharmacy.
We are a bright, diverse and forward thinking Pharmacy department keen to develop our staffand innovate how we provide our services to best support our patients.
The post holder will have a friendly and approachable personality and be self-motivated. The role requires good computer skills and ability to work independently as well as part of a team, therefore the post holder will need excellent communication skills. The Pharmacy department actively promotes development, education and training. To apply the post holder will need to haveGCSEs in English & Maths and NVQ level 2 in pharmaceutical services or equivalent.
Main duties of the job
The post holder will work closely with the Procurement and Distribution teams to:
- Supervise and participate in the unloading, unpacking and storing of all goods in the appropriate locations within the department.
- Supervise and provide training to Pharmacy ATO staff and trainees and participate in induction of new staff.
- Keep accurate records of all transactions on the Pharmacy computer system or other required paperwork.
- Ensure stock returned into the robot and external storage areas is checked in accordance with the returns policy and pharmacy stock control system updated accurately.
- Carry out rolling stock checks and monitor stock levels for inaccuracies.
- Monitor slow-moving lines and excess stock.
- Maintain storage areas in appropriate conditions and adequately stocked, specifically IV fluids and feeds.
- Support and manage the storing and issue of intravenous fluids and other bulky products to wards and departments.
- Contribute to the creation and review of pharmacy stores standard operating procedures.
Please see the Job Description and the Person Specification for further details about the job role.
About us
The Whittington Health is an Integrated Care Organisation that provides, safe, personal, coordinated care, high quality community and hospital services to the populations of Haringey and Islington and aims to help local people live longer and healthier lives for the community we serve.
The Whittington Hospital is one of the first Integrated Care Organisations in London providing a seamless transition from Hospital to Community Care.
Our innovative Pharmacy Department is a great place to work and has previously undergone extensive and exciting developments. The Dispensary and Distribution areas benefit from an ARX robot installation and a Prescription Tracking System (PTS). We have also implemented full Inpatient Electronic Prescribing and Medicines Administration across the trust.
Job description
Job responsibilities
Please see the Job Description and the Person Specification documents for further details about the job role.
Job description
Job responsibilities
Please see the Job Description and the Person Specification documents for further details about the job role.
Person Specification
Education / Qualifications
Essential
- Hold or be able to commit to study for and complete the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship) or hold an equivalent qualification as recognised by the GPHC.
- GCSE English & Maths at A* - C or equivalent.
- Successfully pass basic aptitude test prior to interview.
Skills & Abilities
Essential
- Demonstrated ability of the principles of efficient stock control e.g., stock rotation, expiry dates, minimum stocklevels and re-order levels.
- Ability to follow written procedures and verbal instructions including manual handling and COSHH policies, Good Distribution Practice
- Excellent communication skills and ability to use clear and well-spoken English.
- Able to delegate and supervise a team.
- Competently manage and update electronic and paper records accurately.
- Accurate numeracy skills with ability to perform data collection to support audits
- Able to organise and prioritise workload, and to meet pre-determined deadlines.
- Effective Customer service skills - able to work to meet the needs of customers of the department and to meet the standards of the Trust.
- Able to work with attention to detail, and to distinguish between similar products.
- Able to manipulate laden pallet trucks, cages, and trolleys
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
Desirable
- Pharmacy Computer/IT skills including Microsoft programs
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
- Able to work with computers including data entry and bar-coding technology
Knowledge & Experience
Essential
- Minimum of two years' experience of working in a pharmacy stores or distribution team, or in a pharmacy environment which involved handling a wide range of different products.
- Be able to demonstrate experience of supervising and training staff as part of a multi-disciplinary team
- Ability to multitask and respond to changing priorities at short notice.
- Willingness to proactively make improvements and make changes to processes in a safe manner.
- Awareness of the Data Protection Act
Desirable
- Good working knowledge of automated dispensing systems to be able to resolve minor faults and follow instructions from engineers and technicians who are off site, to resolve more serious issues.
- Knowledge of local health and safety, manual handling and COSHH policies
Personal Qualities
Essential
- Reliable
- Self-motivated and able to motivate others.
- Ability to work under pressure whilst maintaining accuracy and attention to detail.
- Can work using own initiative and as part of a multidisciplinary team.
- Commitment to continuing personal development.
- Demonstrates initiative, motivation & enthusiasm for the post.
- Capable of loading and unloading deliveries of upto 10kg within the constraints of the Trust's manual handling policy.
Person Specification
Education / Qualifications
Essential
- Hold or be able to commit to study for and complete the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship) or hold an equivalent qualification as recognised by the GPHC.
- GCSE English & Maths at A* - C or equivalent.
- Successfully pass basic aptitude test prior to interview.
Skills & Abilities
Essential
- Demonstrated ability of the principles of efficient stock control e.g., stock rotation, expiry dates, minimum stocklevels and re-order levels.
- Ability to follow written procedures and verbal instructions including manual handling and COSHH policies, Good Distribution Practice
- Excellent communication skills and ability to use clear and well-spoken English.
- Able to delegate and supervise a team.
- Competently manage and update electronic and paper records accurately.
- Accurate numeracy skills with ability to perform data collection to support audits
- Able to organise and prioritise workload, and to meet pre-determined deadlines.
- Effective Customer service skills - able to work to meet the needs of customers of the department and to meet the standards of the Trust.
- Able to work with attention to detail, and to distinguish between similar products.
- Able to manipulate laden pallet trucks, cages, and trolleys
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
Desirable
- Pharmacy Computer/IT skills including Microsoft programs
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
- Able to work with computers including data entry and bar-coding technology
Knowledge & Experience
Essential
- Minimum of two years' experience of working in a pharmacy stores or distribution team, or in a pharmacy environment which involved handling a wide range of different products.
- Be able to demonstrate experience of supervising and training staff as part of a multi-disciplinary team
- Ability to multitask and respond to changing priorities at short notice.
- Willingness to proactively make improvements and make changes to processes in a safe manner.
- Awareness of the Data Protection Act
Desirable
- Good working knowledge of automated dispensing systems to be able to resolve minor faults and follow instructions from engineers and technicians who are off site, to resolve more serious issues.
- Knowledge of local health and safety, manual handling and COSHH policies
Personal Qualities
Essential
- Reliable
- Self-motivated and able to motivate others.
- Ability to work under pressure whilst maintaining accuracy and attention to detail.
- Can work using own initiative and as part of a multidisciplinary team.
- Commitment to continuing personal development.
- Demonstrates initiative, motivation & enthusiasm for the post.
- Capable of loading and unloading deliveries of upto 10kg within the constraints of the Trust's manual handling policy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
